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USER INSTRUCTIONS THE MIND™440, MIND™330, MIND™220 SERIES m4-X/m3-X/m2-X model In-the-ear...
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YOUR WIDEX MIND™ HEARING AID (To be filled out by the hearing care professional) mind440 mind330 mind220 Date: _________________________________________ Battery size: 312 Vent No vent...
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Programs: Master Music TV T M+T Comfort Acclimatization Audibility Extender Zen Zen+ ...
DESCRIPTION OF THE HEARING AID 1. Microphone openings 2. Volume control (optional) 3. Program button 4. On/off function 5. Nail grip 6. Sound outlet 7. NanoCare wax guard 8. Vent (Not in all versions).
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Your hearing aid may be provided with a listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds are shaped according to your hearing loss. If you need help to identify the serial number (usually six or seven digits) on the product, please contact your hearing care professional .
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Intended use The hearing aids are intended as air conduction amplification de- vices to be used in everyday listening environments. The hearing aids may be provided with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet.
If you are wearing hearing aids in both ears, it is easy to tell them apart as the right-ear hearing aid has a red Widex logo, and the left-ear hearing aid a blue logo. The arrow shows the position of the logo.
Acoustic indicators The hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may be a spoken message (SmartSpeak) or tones (SmartTone). The signal can also be de- activated. Default Other Functions settings settings Adjusting volume...
The battery We recommend zinc-air batteries. Use a size 312 battery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries.
Inserting the battery Before inserting a new battery into the hearing aid, remember to remove the adhesive tab. Once the tab has been removed, wait 60 seconds be- fore placing the battery into the hearing aid. CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted substance, as this can cause the hearing aid to malfunction .
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Use the nail grip to push the battery com- partment cover downwards and open the cover. Do not press the battery compart- ment cover beyond the open position.
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Place the battery so that the plus (+) sign of the battery faces upwards. You can use the battery magnet provided to steer the battery into place. If the battery compartment cover does not close easily, the bat- tery is incorrectly inserted. When changing battery, it is a good idea to hold the hearing aid over a table.
Low battery indication An acoustic indicator will sound when the battery is nearly ex- hausted, unless this function has been disabled (see page 10). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid . Exhausted batter- ies may leak, damaging the hearing aid .
Turning the hearing aid on and off The battery compartment cover of your hearing aid also func- tions as the on/off switch. Close the battery compartment cover and push it upwards to turn the hearing aid on. An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled.
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Push the battery compartment cover downwards to turn the hearing aid off. Please remember to turn off the hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for sev- eral days.
Positioning the hearing aid Close the battery compartment cover completely. Hold your hearing aid with your thumb and fore finger. Slowly guide the hearing aid into your ear canal until you feel re- sistance. Let go of the hearing aid and use the tip of your forefinger to gently push it into your ear until it rests comfortably in your ear canal.
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To help position the hearing aid properly you could pull the outer ear backwards and upwards with the opposite hand. If your hearing aid does not fit or sit properly, causing discom- fort, irritation, redness or the like, contact your hearing care pro- fessional.
Removing the hearing aid Hold the hearing aid with your thumb and forefinger and pull gently. If it is difficult, you can try to move the hearing aid carefully from side to side. It may also help to pull the outer ear back- wards and upwards with the opposite hand.
Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment. Your hearing aid may furthermore be provided with a volume control, shaped like a small lever. Push the lever upward to gradually raise the volume. Push the lever downwards to gradually lower the volume.
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Each time you operate the volume control, you will hear a beep- tone unless this function has been disabled. When the maxi- mum or minimum adjustment level is reached, a steady tone will sound. WARNING If the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult your hearing care professional .
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To turn off the sound completely • Keep pressing the volume control lever downwards until the steady tone has sounded To turn the sound on again • Press the lever upwards or • Change listening program Any adjustment of the volume setting will be canceled when your hearing aid is turned off, or when you change program.
Listening programs Your hearing aid may be provided with several of the following programs, plus the special Zen program called Zen+. Master Standard Music For listening to music For listening to the TV In this program you listen via the telecoil (T) and not via the hearing aid microphones (M).
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Audibility Makes high-frequency sounds audible Extender Generates different kinds of tones or noise Zen+ Special Zen program with up to three different Zen styles...
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If your needs change over time, the combination of listening pro- grams can be altered. Zen program Your hearing aid may be provided with a unique optional listen- ing program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds are shaped according to your hearing loss.
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CAUTION Use of the different Zen programs may interfere with hearing sur- rounding sounds including speech . The programs should not be used when hearing such sounds is important . Switch the hearing aid to a non-Zen program in those situations . CAUTION If you perceive a decrease in loudness, tolerance of sounds, speech not as clear, or worsening tinnitus, contact your hearing care professional .
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Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound back- ground (i.e., music/noise source) for adults who desire to listen to such a background in quiet.
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Precautions To ensure the safety and effectiveness of the Zen program when used as a sound therapy tool for tinnitus, the tinnitus management program must be designed and conducted by hearing care profes- sionals who are trained in tinnitus management . A tinnitus man- agement program should include a complete audiological evalu- ation, tinnitus diagnosis, counseling, use of proper amplification and/or sound therapy tools .
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Risks There are no known risks or side effects associated with the use of the Zen program. However, consistent with our recommen- dations on the use of conventional hearing aids, stop using the hearing aids (and the Zen program) and seek attention from your hearing care professional if any of the following symptoms are noted: •...
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Switching between the listening pro- grams To change programs, press the program button briefly. Each time you switch to another program, an acoustic indicator will sound unless this function has been disabled. Program 1: Message or one short beep Program 2: Message or two short beeps Program 3: Message or three short beeps...
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Zen+ This program is accessed via a long press (more than 1 second) on the program button of the hearing aid or remote control. A short press then allows you to cycle through the available Zen styles. You can exit Zen+ by pressing and holding the program button for more than 1 second.
CLEANING The following cleaning accessories are available for the hearing aid. 1. Cloth 2. Brush 3. Wax removing tool Contact your hearing care professional if you need additional supplies of cleaning accessories.
The hearing aid It is very important for the hearing aid’s performance that it is kept free from earwax and dirt. Clean your hearing aid daily with the soft cloth to keep it dry and clean of earwax or dirt. WARNING Never clean the hearing aid with water or cleaning solutions, as this may cause it to malfunction .
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When the hearing aid is not in use, keep it in a warm, dry place with the battery compartment cover open, to ventilate the hearing aid and allow it to dry.
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We recommend that every time you take the hearing aid out of your ear, you inspect the sound outlet and the vent openings to ensure that no earwax or dirt has gathered there. Below is an example of how the sound outlet and vent openings may be positioned.
The sound outlet It is important that the sound outlet is not blocked by earwax. If it is blocked, do as follows: Remove any visible earwax from around the sound outlet with the small brush or cloth. Do not attempt to clean the wax guard.
The vent If earwax has accumulated in and/or around the vent opening, do as follows: Clean any earwax from the vent by passing the wax removing tool all the way through the vent.
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WARNING It is important for the performance of the hearing aid that the vent is never blocked by earwax . Make it a habit to clean the vent every day! In rare cases so much earwax can accumulate in the vent that the hearing aid sound is affected .
NANOCARE WAX GUARD The NanoCare wax guard helps to protect the hearing aid against earwax. Always use NanoCare wax guards with your hearing aid. Otherwise the warranty for your hearing aid will be void. The NanoCare wax guard consists of the following parts: 1.
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CAUTION The wax guard is disposable and for one-time use only . Do not attempt to clean or reuse a wax guard . This could damage your hearing aid and/ or cause the wax guard to become dislodged in your ear .
Changing the NanoCare wax guard Insert the removal hook into the used wax guard placed in the sound outlet. Pull the wax guard straight out. 1. Vent opening 2. Sound outlet 3. Used wax guard...
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Turn the holder around so that the new wax guard is in position to be inserted. Insert the holder into the opening of the sound outlet and gently press the wax guard into the opening. Then pull the holder straight out. The new wax guard will automati- cally detach from the holder.
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Discard the holder with the used wax guard. The frequency with which the NanoCare wax guard should be changed varies from one individual to another.
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If you have any questions regarding your NanoCare wax guard, please contact your hearing care professional. WARNING If the wax guard fits loosely, discard it and insert another . If the wax guard becomes dislodged from the hearing aid while in the ear canal, please contact your physician .
ACCESSORIES Remote control A remote control gives you a number of additional options. T-DEX A device for connecting hearing aids to mobile phones using tel- ecoil. For help in determining whether you could benefit from a re- mote control or other accessories, please consult your hearing care professional.
IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or performs unsatisfactorily. If the problems persist, contact your hearing care professional for assistance.
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Problem Possible cause Solution The hearing aid The hearing aid is not Make sure the battery is is completely turned on placed correctly and the bat- silent tery compartment cover is closed correctly. See page The battery does not Insert a new battery in the work hearing aid The sound outlet is...
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Problem Possible cause Solution The hearing aid The battery is nearly Insert a new battery in the volume is not exhausted hearing aid powerful The sound outlet is See page 37 enough blocked Your ear is blocked Contact your ENT doctor/ by earwax physician Your hearing may...
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Problem Possible cause Solution If the hearing The hearing aid is not Consult your hearing care aid is uncom- correctly placed in professional on how to place fortable to wear your ear canal. the hearing aid correctly in your ear canal The hearing aid Contact your hearing care does not fit your...
CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid:...
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CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days. • When the hearing aid is not in use, keep it in its case in a dry location out of reach of children and pets.
WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used improperly . Swallowing or improper use can result in severe injury or even fatalities . In case of ingestion, contact a physician immedi- ately and the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333 .
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WARNING • Risk of explosion if battery is replaced by an incorrect type or re- charged. Dispose of used batteries according to the instructions. • Never allow others to wear your hearing aid, as this could cause per- manent damage to their hear ing. •...
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• Please note that when using any type of hearing aid, you must allow regular ventilation of the ear. If the ear is not adequately ventilated, there may be a slightly increased risk of infection or disease in the ear canal. We therefore recommend that you remove the hearing aid from your ear when you go to bed, to allow the ear canal to be ven- tilated.
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WARNING • Regular use of a de-humidifier is recommended to help avoid mal- function of the hearing aid. • Do not use Widex hearing aids in mines or other areas with explo- sive gases. WARNING • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans.
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CAUTION • Your hearing aid has been tested for interference according to inter- national standards. Nevertheless, it is possible that unforeseen in- terference may occur in the hearing aid due to electromagnetic radi- ation from other products such as alarm systems, room surveillance equipment and cell phones.
ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. How- ever, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds.
REGULATORY INFORMATION Contraindications: • Congenital or traumatic deformity of the ear • Active drainage from the ear within 90 days • History of rapid progressive hearing loss within previous 90 days • Acute or chronic dizziness • Sudden unilateral hearing loss in previous 90 days Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a med- ical evaluation by a licensed physician (preferably a physician who special-...
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Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid . The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation .
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Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician . Federal law per- mits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician .
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Electrical and electronic equipment (EEE) con- tains materials, components and substances that can be hazardous and present a risk to human health and the environment when waste electri- cal and electronic equipment (WEEE) is not han- dled correctly. Do not dispose of hearing aids, hearing aid accessories and bat- teries with ordinary household waste.
SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/etc .) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol . If ap- propriate, the date of manufacture may also be stated .
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Symbol Title/Description Catalog number The product’s catalog (item) number . Serial number The product’s serial number . * Keep away from sunlight The product must be protected from light sources and/or The product must be kept away from heat Keep dry The product must be protected from moisture and/or The product must be kept away from rain Lower limit of temperature...
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Symbol Title/Description Upper limit of temperature The highest temperature to which the product can be safely exposed . Temperature limits The highest and lowest temperatures to which the prod- uct can be safely exposed . Consult instructions for use The user instructions contain important cautionary infor- mation (warnings/precautions) and must be read before using the product .
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Symbol Title/Description WEEE mark “Not for general waste” When the product is to be discarded, it must be sent to a designated collection point for recycling and recovery . CE mark The product is in conformity with the requirements set out in European CE marking directives .
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Symbol Title/Description Interference Electromagnetic interference may occur in the vicinity of the product . *The six- or seven-digit number on the product is the serial num- ber . Serial numbers may not always be preceded by...
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WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www . w idex .com Manual no .: É[5qr0w7|;;fa;j] 9 514 0270 041 #02 CIB327/1014 Issue: 2015-06 WIDEX, MIND, DEX and NANOCARE are trademarks of Widex A/S...
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