Widex MOMENT Series User Instructions
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Widex MOMENT Series User Instructions

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USER INSTRUCTIONS
THE WIDEX MOMENT™ FAMILY
M-IM/M-IP model
ITE
(In-the-ear)

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Summary of Contents for Widex MOMENT Series

  • Page 1 USER INSTRUCTIONS THE WIDEX MOMENT™ FAMILY M-IM/M-IP model (In-the-ear)
  • Page 2 YOUR HEARING AID (To be filled out by the hearing care professional)  Vent  No vent  Extraction cord  Volume control  Push button This is a list of possible programs for your hearing aid. For further informa- tion on the use of these programs, see "Customization".
  • Page 3 DEX. For more help and information contact your hearing care professional or visit: https://global.widex.com/MOMENT. This hearing aid works wirelessly with the TONELINK App. We take no re- sponsibility if the hearing aid is used with any third part App or if the TONE-...

  • Page 4: Table Of Contents

    CONTENTS IMPORTANT SAFETY INFORMATION............6 YOUR HEARING AID...................8 Welcome......................8 Your hearing aid at a glance............... 8 CONDITIONS FOR USE................10 Indications for use..................10 Intended use....................10 Operating conditions..................11 Storage and transport conditions..............11 DAILY USE....................13 Turning the hearing aid on and off...............13 Putting on and removing the hearing aid...........
  • Page 5 Program and sound adjustment..............20 PAIRING YOUR HEARING AID AND SMARTPHONE........23 CLEANING....................24 Tools........................24 How to clean your hearing aid..............24 Changing the microphone filters..............26 The wax guard....................28 ACCESSORIES................... 31 TROUBLESHOOTING................32 REGULATORY INFORMATION..............35 FCC and ISED statements................35 EU directives....................37 Directive 2014/53/EU................

  • Page 6: Important Safety Information

    IMPORTANT SAFETY INFORMATION Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact your local emergency number or hospital immediately.
  • Page 7 Keep hearing aids, their parts, accessories and batteries away from chil- dren and mentally disabled people. Never try to open or repair the hearing aid yourself. Contact your hearing care professional if you need to have your hearing aid repaired. Your hearing aids contain radio communication technology.

  • Page 8: Your Hearing Aid

    YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. Your hearing aid and its accessories may not look exactly as illustrated in this booklet.
  • Page 9 The colour of the left/right identification tells you how to know left from right. The hearing aid for your left ear has a blue mark. The hearing aid for your right ear has a red mark.

  • Page 10: Conditions For Use

    CONDITIONS FOR USE Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (10 dB HL) to severe (90 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation.

  • Page 11: Operating Conditions

    Operating conditions Your hearing aid has been designed to operate in everyday situations, and it works in environmental conditions that are comfortable for you. You can wear your hearing aid during flights, but you should remove it before show- ering or swimming. Specific operating conditions for your hearing aid: Minimum Maximum...
  • Page 12 Minimum Maximum Humidity 10% rH 95% rH You can find technical data sheets and additional information on your hear- ing aids on https://global.widex.com.

  • Page 13: Daily Use

    DAILY USE Turning the hearing aid on and off To turn the hearing aid on, close the battery door. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care professional has deac- tivated this function.
  • Page 14 Removing the hearing aid Hold the hearing aid with your thumb and forefinger and pull carefully. NOTE If you find it difficult to take out the hearing aid, move it carefully from side to side.

  • Page 15: The Battery

    THE BATTERY Use a type 312 zinc-air battery for your hearing aid. Always use a fresh, new battery that is precisely the kind recommended by your hearing care professional. NOTE Check that the battery is completely clean and free of any residue before insert- ing it in the hearing aid.
  • Page 16 Take the adhesive tab off the new battery and make sure there is no sticky substance left on it. Let it "breathe" for 60 seconds. Use the nail grip to gently swing the battery door open and remove the old battery. Place the new battery in the battery compartment with the "+"- sign facing in the same direction as the "+"...

  • Page 17: Customization

    CUSTOMIZATION Programs This is an overview of programs that you can select from. Ask your hearing care professional for guidance. PROGRAMS Universal For everyday use Quiet Special program for listening in quiet envi- ronments Comfort Special program for listening in noisy envi- ronments Transport For listening in situations with noise from...
  • Page 18 PROGRAMS Social Use this program if you are in small social gatherings, such as family dinners Music For listening to music SPECIAL PROGRAMS Plays tones or noise for a relaxing sound background Phone This program is designed for listening to phone conversations SMARTTOGGLE PROGRAMS Zen+...

  • Page 19: The Zen Program

    NOTE The names in the list of programs are the default names. Your hearing care pro- fessional can also select an alternative program name from a preselected list. Then it is even easier for you to select the right program in each listening situa- tion.

  • Page 20: Sound Signals

    Sound signals Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed program. These sounds can be spoken messages or tones. Ask your hearing care professional to turn these sounds off if you don't need them.
  • Page 21 NOTE Your hearing aid will also play a tone when you reach the default sound level programmed for you by your hearing care professional. In this way you can easi- ly return to the optimal setting for most listening situations. You can also mute your hearing aid if you need to.
  • Page 22 Tap the button on one hearing aid if you’d like more audibility and more volume. If you need to decrease the volume or you’d like more comfort, tap the button on the other hearing aid. Agree with your hearing care professio- nal which hearing aid you'd prefer to respectively increase or decrease the volume.

  • Page 23: Pairing Your Hearing Aid And Smartphone

    PAIRING YOUR HEARING AID AND SMARTPHONE To pair your hearing aids and smartphone you need to restart your hearing aid. Do as follows: 1. Restart your hearing aids by opening and closing the battery compart- ment. 2. Keep the hearing aids close to your phone and follow the instructions on your phone.

  • Page 24: Cleaning

    CLEANING Tools You will receive the following cleaning tools with your hearing aid: 1. Cloth 2. Brush 3. Long wax-removing tool 4. Short wax-removing tool 5. Battery magnet 2. 3. 4. 5. How to clean your hearing aid Cleaning your hearing aid every day will make it more efficient and more comfortable to wear.
  • Page 25 Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and clean. Ask your hearing care professional if this is...

  • Page 26: Changing The Microphone Filters

    The microphone filters help to protect the hearing aid mi- crophones against dirt and earwax. Always use micro- phone filters supplied by Widex with your hearing aid. Open the case as illustrated. The microphone filter tool consists of the following parts: 1.
  • Page 27 Insert the removal hook into the used filter. Keep the holder at a right angle. Pull the used filter straight out. Insert the new filter into the microphone opening. Pull the holder straight out while turning it slightly to make sure the filter remains in place. Ask your hearing care professional about how often you should change the microphone filters.

  • Page 28: The Wax Guard

    If the filter fits loosely, discard it and use a new one. The wax guard The wax guard helps to protect the hearing aid against earwax. Always use wax guards supplied by Widex with your hearing aid. Changing the wax guard Open the wax guard case as illustrated.
  • Page 29 Insert the removal hook into the used wax guard. Keep the holder at a right angle. Pull the used wax guard straight out.
  • Page 30 Insert the new wax guard into the opening of the sound outlet and press it gently. Pull the holder straight out. Ask your hearing care professional about how often you should change the wax guard. The wax guard is for one-time use only and is not intended to be cleaned. If the wax guard fits loosely, discard it and use a new one.

  • Page 31: Accessories

    ACCESSORIES You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care pro- fessional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX 2* for easy landline use FM+DEX for streaming audio and FM signals...

  • Page 32: Troubleshooting

    TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is It is not turned on Make sure the battery is completely silent...
  • Page 33 Problem Possible cause Solution The hearing aid whis- Your ear is blocked by Contact your doctor tles continuously earwax It is not correctly Take it out and reinsert it placed in your ear ca- It fits loosely in your Contact your hearing care ear canal professional The hearing aid is un-...
  • Page 34 Problem Possible cause Solution Your hearing aids are The connection be- Turn them off and on again not working in syn- tween the hearing aids chrony is lost The hearing aids do a. The device is used a. Move the device closer to not respond with a beyond the transmis- the hearing aids...

  • Page 35: Regulatory Information

    REGULATORY INFORMATION FCC and ISED statements FCC ID: TTY-UI IC: 5676B-UI Hardware Version Identification Number (HVIN): M-IP L, M-IP R, M-IM L, M- IM R Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference...
  • Page 36 vision reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. —...

  • Page 37: Eu Directives

    être co-localisés ou fonctionner en conjonction avec une autre an- tenne ou émetteur. EU directives Directive 2014/53/EU Hereby, Widex A/S declares that this M-IM/M-IP is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The M-IM/M-IP contains a radio transmitter operating at 10.6 MHz,-54...

  • Page 38: Information Regarding Disposal

    25 cm (10 inches) to other radio communications equipment. A copy of the Declaration of Conformity according to 2014/53/EU can be found at: https://global.widex.com/doc N26346 Information regarding disposal Do not dispose of hearing aids, hearing aid accessories and batteries along with ordinary household waste.

  • Page 39: Symbols

    SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
  • Page 40 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regula- tory requirements for products supplied to the Australian or New Zealand markets.
  • Page 44 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark https://global.widex.com 9 514 0549 001 01 Manual no.: 9 514 0549 001 #01 Issue: 2020-01...

This manual is also suitable for:

Moment m-imMoment m-ip

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