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USER INSTRUCTIONS
THE WIDEX EVOKE™ FAMILY
ERB0 model
RIC
(Receiver-in-canal)

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Summary of Contents for Widex EVOKE ERB0

  • Page 1 USER INSTRUCTIONS THE WIDEX EVOKE™ FAMILY ERB0 model (Receiver-in-canal)
  • Page 2 YOUR HEARING AID (To be filled out by the hearing care professional) Your hearing aid series: PROGRAMS  Universal  Audibility Extender  Quiet  Audibility Extender  Comfort  Audibility Extender  Transport  Audibility Extender  Urban  Audibility Extender ...
  • Page 3 That way you will always know which programs you have in your hearing aids. NOTE Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully before you start using your hearing aid. NOTE This hearing aid allows sound streaming via DEX and direct wireless control from smartphones and other devices.
  • Page 4: Table Of Contents

    CONTENTS YOUR HEARING AID...................6 Welcome......................6 Your hearing aid at a glance...............6 Important safety information.................7 THE HEARING AID..................9 Indications for use................... 9 Intended use.....................9 The battery....................... 9 Low battery indication................10 Changing the battery................. 10 Tamper-resistant battery drawer..............11 Sound signals....................11 Lost partner ....................12 How to tell right from left................12 Turning the hearing aid on and off...............12 Putting on and removing the hearing aid...........
  • Page 5 Using a phone with your hearing aids............18 PAIRING YOUR HEARING AID AND SMARTPHONE........19 CLEANING....................20 Tools........................20 Cleaning......................20 ACCESSORIES..................22 TROUBLESHOOTING................23 REGULATORY INFORMATION..............25 EU directives....................25 Directive 2014/53/EU................25 Information regarding disposal..............25 FCC and ISED statements................26 SYMBOLS....................29...
  • Page 6: Your Hearing Aid

    YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet.
  • Page 7: Important Safety Information

    Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact your local emergency number or hospital immediately.
  • Page 8 Your hearing aids are designed to operate within the temperature, humidity and atmospheric pressure ranges of 0°C (32°F) to 50°C (122°F), 10%-95% rH and 750 to 1060 mbar. You can find technical data sheets and additional information on your hear- ing aids on https://global.widex.com.
  • Page 9: The Hearing Aid

    THE HEARING AID Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from slight (16 dB HL) to moderately severe (up to 85 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolanryngologists) who are trained in hear- ing (re)habilitation.
  • Page 10: Low Battery Indication

    NOTE Check that the battery is completely clean and free of any residue before insert- ing it in the hearing aid. Otherwise your hearing aid may not function as expec- ted. Never attempt to recharge your hearing aid batteries, as they could ex- plode.
  • Page 11: Tamper-Resistant Battery Drawer

    Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the bat- tery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.
  • Page 12: Lost Partner

    Ask your hearing care professional to turn these sounds off if you don't need them. Lost partner (Only available in selected models) Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite ear.
  • Page 13: Putting On And Removing The Hearing Aid

    Putting on and removing the hearing aid Putting on the hearing aid 1. Insert the ear-set in the ear while holding the lower part of the tube/earwire. Pulling the outer ear upwards and backwards at the same time can be helpful. 2.
  • Page 14 If you have a remote control, you can also adjust the sound manually to ach- ieve more comfort or more audibility, depending on your needs and prefer- ences. For more information on how this works, consult your hearing care professional. Depending on the hearing aid settings and features, any sound adjustment you make will affect both hearing aids.
  • Page 15: Programs

    Programs PROGRAMS Universal For everyday use Quiet Special program for listening in quiet environ- ments Comfort Special program for listening in noisy environ- ments Transport For listening in situations with noise from cars, trains, etc. Impact Use this program if you prefer a clear and sharp sound Urban For listening in situations with changing sound...
  • Page 16 SPECIAL PROGRAMS Plays tones or noise for a relaxing sound back- ground Phone This program is designed for listening to phone conversations SMARTTOGGLE PRO- GRAMS Zen+ This program is similar to Zen but allows you to listen to different types of tones or noise NOTE The names in the list of programs are the default names.
  • Page 17: The Zen Program

    The Zen program Your hearing aid may be provided with a unique optional listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the back- ground. If you perceive a decrease in loudness or tolerance of sounds, speech not to be as clear, or worsening tinnitus, contact your hearing care professio- nal.
  • Page 18: Using A Phone With Your Hearing Aids

    Using a phone with your hearing aids When you use a phone, hold it against your head at an an- gle above your ear, rather than directly against the ear.
  • Page 19: Pairing Your Hearing Aid And Smartphone

    PAIRING YOUR HEARING AID AND SMARTPHONE To pair your hearing aids and smartphone you need to restart your hearing aid. Do as follows: 1. Restart your hearing aids by opening and closing the battery compart- ment. 2. Keep the hearing aids close to your phone and follow the instructions on your phone.
  • Page 20: Cleaning

    Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and clean. Ask your hearing care professional if this is...
  • Page 21 When not in use leave the battery compartment open to ventilate the hear- ing aid. For information on how to clean your ear-set, see the ear-set man- ual. Do not use any kind of liquid or disinfectant to clean your hearing aid. Clean and inspect your hearing aid every day after use to check that it is not broken.
  • Page 22: Accessories

    ACCESSORIES You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care pro- fessional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX 2 for easy landline use FM+DEX for streaming audio and FM signals...
  • Page 23: Troubleshooting

    TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is com- It is not turned on Make sure the battery pletely silent...
  • Page 24 NOTE This information covers only the hearing aid. See the "Ear-sets for Widex hear- ing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.
  • Page 25: Regulatory Information

    REGULATORY INFORMATION EU directives Directive 2014/53/EU Hereby, Widex A/S declares that this ERB0 is in compliance with the essen- tial requirements and other relevant provisions of Directive 2014/53/EU. The ERB0 contains a radio transmitter operating at 10.6 MHz,-54 dBμA/m @10 m.
  • Page 26: Fcc And Ised Statements

    FCC and ISED statements FCC ID: TTY-UPA IC: 5676B-UPA Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 27 — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
  • Page 28 ISED RADIATION EXPOSURE STATEMENT: This equipment complies with ISED RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. ISED EXPOSITION AUX RADIATIONS: Cet équipement est conforme avec ISED les limites d’exposition aux rayonnements défi nies pour un contrôlé...
  • Page 29: Symbols

    SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
  • Page 30 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regula- tory requirements for products supplied to the Australian or New Zealand markets.
  • Page 32 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark https://global.widex.com 9 514 0508 001 02 Manual no.: 9 514 0508 001 #02 Issue: 2020-05...

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