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Summary of Contents for Widex MOMENT MRR4D
- Page 1 USER INSTRUCTIONS THE WIDEX MOMENT™ FAMILY MRR4D model RIC/RITE (Receiver-in-canal/Receiver-in-the-ear)
- Page 2 YOUR HEARING AID (To be filled out by your hearing care professional) This is a list of possible programs for your hearing aid. For further information on the use of these programs, see Customization. Your hearing aid programs: PROGRAMS AUDIBILITY EXTENDER ...
- Page 3 Read the instructions Carefully read the user instructions in this booklet and in the booklet "Ear- sets for Widex hearing aids" before you start using your hearing aid. You should also read the user instructions for the charger. Sound streaming and wireless control The hearing aid allows sound streaming and direct wireless control from smartphones and other devices via DEX.
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Page 4: Table Of Contents
CONTENTS IMPORTANT SAFETY INFORMATION............6 YOUR HEARING AID...................8 Welcome......................8 The hearing aid at a glance.................8 CONDITIONS FOR USE................10 Indications for use..................10 Hearing aids with rechargeable batteries..........10 Intended use....................10 Charging......................11 Use time and charging time................11 Operating and charging conditions..............13 Storage and transport conditions.............. - Page 5 How to connect the hearing aid to the app..........26 How to turn off the Bluetooth connection..........26 Compatability with smartphones..............26 CLEANING....................27 Tools........................ 27 Wax guard......................28 Widex CHARGE n CLEAN................28 ACCESSORIES..................29 TROUBLESHOOTING................30 TRAVELLING ON AN AIRPLANE..............33 REGULATORY INFORMATION..............34 EU directives....................34 Directive 2014/53/EU................
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Page 6: Important Safety Information
IMPORTANT SAFETY INFORMATION Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact your local emergency number or hospital immediately. - Page 7 Keep hearing aids, their parts, accessories and batteries away from chil- dren and mentally disabled people. Never try to open or repair the hearing aid yourself. Contact your hearing care professional if you need to have your hearing aid repaired. Your hearing aids contain radio communication technology.
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Page 8: Your Hearing Aid
YOUR HEARING AID Welcome Congratulations on your new hearing aid. This hearing aid is powered by a rechargeable lithium-ion battery and must be used with the sRIC charger model WPT103. The battery is built-in and you cannot replace this. We recommend that you use your hearing aid regularly, even if it takes some time getting used to it. - Page 9 1. Push button/power on/off 2. Earwire with receiver 3. Microphone grid 1. Earwire connection 2. Left/right identification 3. Identification plate (model and seri- al number) The colour of the left/right identification tells you how to know left from right. The hearing aid for your left ear has a blue mark. The hearing aid for your right ear has a red mark.
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Page 10: Conditions For Use
CONDITIONS FOR USE Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (0 dB HL) to severe-to-profound (115 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation. -
Page 11: Charging
Charging We recommend that you charge your hearing aid daily. This illustration shows your charger at a glance: 1. Charging wells 2. Light indicators 3. Micro USB port For further information on how to charge your hearing aid, see the user in- structions for the charger. - Page 12 4 hours 16 hours When you hear the battery alarm indicating low power, you will have ap- proximately 3-4 hours of normal use. The hearing aid turns off when the battery power is critically low. Hearing loss, sound environment and streaming are factors that affect the estimated use time.
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Page 13: Operating And Charging Conditions
Operating and charging conditions Your hearing aid has been designed to operate in everyday situations, and it works in environmental conditions that are comfortable for you. You can wear your hearing aid during flights, but you should remove it before show- ering, swimming and sleeping. -
Page 14: Storage And Transport Conditions
Long-term storage when not in use If you plan to not wear your hearing aid for a longer period of time, charge it fully and store it in the end-user case you received with the hearing aid. Re- member to turn off the hearing aid before storage. Every 6 months you will have to charge the hearing aid to avoid an unre- coverable deep-discharge of the battery. - Page 15 Minimum Maximum Humidity 10% rH 95% rH You can find technical data sheets and additional information on your hear- ing aids on https://global.widex.com.
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Page 16: Daily Use
DAILY USE Turning the hearing aid on and off You can turn the hearing aid on in two ways: 1. Press and hold the push button for a few seconds. After another few seconds, the hearing aid will play a sound signal to indicate that it is on, unless you have agreed with your hearing care professional to deacti- vate this function. -
Page 17: Putting On And Removing The Hearing Aid
Putting on and removing the hearing aid 1. Insert the ear-set into the ear while holding the lower part of the earwire. Pulling the outer ear upwards and backwards at the same time can be helpful. 2. Then place the hearing aid behind the ear. The hear- ing aid should rest comfortably on the ear, close to your head. -
Page 18: Customization
CUSTOMIZATION Programs This is an overview of programs that you can select from. Ask your hearing care professional for guidance. PROGRAMS Universal Automatic program with focus on optimum sound in all situations PureSound Automatic program with focus on natural and pleasant sound in all situations Quiet Special program for listening in quiet environ-... - Page 19 PROGRAMS Party For listening in situations with many people talking at the same time Social Use this program if you are in small social gath- erings, such as family dinners Music For listening to music SPECIAL PROGRAMS Zen/Relax Plays tones or noise for a relaxing sound back- ground.
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Page 20: The Zen/Relax Program
Depending on your hearing loss, your hearing care professional can activate the Audibility Extender feature. Ask your hearing care professional if you could benefit from this. If your needs and preferences change over time, your hearing care profes- sional can easily change your program selection. The Zen/Relax program Your hearing aid may be provided with a unique optional listening program called Zen/Relax. - Page 21 Program 1 Spoken message Program 2 Spoken message Program 3 Spoken message Program 4 Spoken message Program 5 Spoken message Push button sound signals Note that this function can be deactivated by your hearing care professional. Push button action Feedback type Explanation of feedback Adjusting the volume Beep tone...
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Page 22: Lost Partner
Push button action Feedback type Explanation of feedback Switching between pro- Spoken message When you switch to an- grams other program, the hearing aid will return to the default volume set- ting Switching on Spoken message Switching off Spoken message Lost partner Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite... - Page 23 Remote control If you have a remote control, you can also change program or adjust the sound manually to achieve more comfort or more audibility, depending on your needs and preferences. For more information on how this works, con- sult your hearing care professional. Push button for two hearing aids If you have two hearing aids, the push button can be programmed in three different ways by your hearing care professional:...
- Page 24 Function Switch off Switch on For more comfort and Press and hold the but- Press and hold the but- less volume: Press the ton on the left hearing ton on the left hearing button on your left hear- aid for a few seconds aid for a few seconds ing aid 3.
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Page 25: Using A Smartphone With Your Hearing Aid
2. As a dedicated on/off switch Switch off Switch on Press and hold the button on the Press and hold the button on the hearing aid for a few seconds hearing aid for a few seconds Using a smartphone with your hearing aid When you use a smartphone, hold it in front of you so that the microphone on the phone is close to your mouth. -
Page 26: Pairing With Your Smartphone
Go to the More menu in the MOMENT app and select “Hearing aid Blue- tooth” to turn off the Bluetooth connection. Bluetooth will reconnect once the hearing aid has been restarted. Compatability with smartphones You can see a list of compatible smartphones, tablets, etc. at this website: https://global.widex.com. -
Page 27: Cleaning
CLEANING Cleaning your hearing aid every day will make it more effective and more comfortable to wear. Wipe the hearing aid off with a soft, dry cloth. If the microphone openings are blocked, contact your hearing care professional. If you notice any dust or dirt in the microphones, gen- tly blow it away or wipe it off with a soft cloth. -
Page 28: Wax Guard
For information on how to change the wax guard, see the ear-set manual. Widex CHARGE n CLEAN The Widex CHARGE n CLEAN charger WPC101 is intended to detect, charge and maintain your hearing aid. While charging the hearing aids, the maintenance (Ultraviolet-C treatment and drying) is carried out. -
Page 29: Accessories
ACCESSORIES You can use a variety of accessories with your hearing aid. Ask your hearing care professional if you could benefit from using these ac- cessories. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX 2* for easy landline use FM+DEX for streaming audio and FM signals COM-DEX... -
Page 30: Troubleshooting
TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is com- It is not turned on Turn the hearing aid on by pletely silent pressing the push button or... - Page 31 Problem Possible cause Solution The wax guard is Remove the ear-tip from the blocked with ear earwire/tube. If ear wax has wax. accumulated in the wax guard, change the wax guard. For fur- ther information, see the ear- set manual. You can also con- tact your hearing care profes- sional for advice Your hearing may...
- Page 32 NOTE This information covers only the hearing aid. See the "Ear-sets for Widex hear- ing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.
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Page 33: Travelling On An Airplane
TRAVELLING ON AN AIRPLANE The hearing aid and the charger are allowed in both hand luggage and checked luggage. You need to turn off the Bluetooth connection on the hearing aid by using the app. There is no risk of transmitting from the hearing aid's 2.4 GHz radio transmitter as long as the hearing aid is not connected to the mobile phone. -
Page 34: Regulatory Information
@10 m, 2.4 GHz, 0.9 mW EIRP. A copy of the Declaration of Conformity according to 2014/53/EU can be found at: https://global.widex.com/doc To avoid potential degradation of radio performance, your device should be separated by at least 25 cm (10 inches) from other radio communications equipment. -
Page 35: Fcc And Ised Statements
FCC and ISED statements FCC ID: TTY-MRR2D IC: 5676B-MRR2D Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. - Page 36 — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
- Page 37 ISED RADIATION EXPOSURE STATEMENT: This equipment complies with ISED RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. ISED EXPOSITION AUX RADIATIONS: Cet équipement est conforme avec ISED les limites d’exposition aux rayonnements défi nies pour un contrôlé...
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Page 38: Symbols
SYMBOLS Symbols commonly used by WSAUD A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated. - Page 39 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regula- tory requirements for products supplied to the Australian or New Zealand markets.
- Page 40 WSAUD A/S Nymoellevej 6, DK-3540 Lynge, Denmark https://global.widex.com 9 514 0719 001 02 Manual no.: 9 514 0719 001 02 Issue: 2022-02...
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Do you have a question about the MOMENT MRR4D and is the answer not in the manual?
Questions and answers
Aplicaciones para instalar en android
The Widex MRR4D hearing aid can be connected to an Android smartphone using the MOMENT app. This app allows you to stream sound, personalize your listening experience, change programs, and adjust or mute the sound in your hearing aid.
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how do i turn on the moment app
The Widex MRR4D MOMENT app itself is installed and run on your smartphone. To turn it on, open the app on your smartphone. The app connects to your MOMENT hearing aid to allow control and sound streaming.
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Is there a difference between Widex Moment 440 and Widex MRR4D 440?
The Widex Moment 440 refers to the performance level (440 being the highest) in the Widex Moment hearing aid series. The MRR4D is a specific model within that series. So, Widex Moment 440 is the product line's performance tier, and MRR4D 440 is a particular receiver-in-canal (RIC) model at that 440 performance level.
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