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Summary of Contents for Widex EVOKE E-XP
- Page 1 USER INSTRUCTIONS THE WIDEX EVOKE™ FAMILY E-XP model (In-the-ear)
- Page 2 YOUR HEARING AID (To be filled out by the hearing care professional) Vent: Short Full length None Your hearing aid series: PROGRAMS Universal Audibility Extender Quiet Audibility Extender Comfort Audibility Extender ...
- Page 3 This hearing aid allows direct wireless control and sound streaming from smart- phones and other devices. For more help and information contact your hearing care professional or visit: https://global.widex.com/EVOKE. This hearing aid works wirelessly with the TONELINK App. We take no responsi- bility if the hearing aid is used with any third part App or if the TONELINK App is used with any other device.
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Page 4: Table Of Contents
CONTENTS YOUR HEARING AID...................6 Welcome......................6 Your hearing aid at a glance...............6 Important safety information.................7 THE HEARING AID..................9 Indications for use................... 9 Intended use.....................9 The battery....................... 9 Low battery indication................10 Changing the battery................. 10 Sound signals....................11 Lost partner ....................11 How to tell right from left................12 Turning the hearind aid on and off...............12 Putting on and removing the hearing aid........... - Page 5 PAIRING YOUR HEARING AID AND SMARTPHONE........21 CLEANING....................22 Tools........................ 22 Cleaning......................22 The wax guard....................25 ACCESSORIES..................28 TROUBLESHOOTING................29 REGULATORY INFORMATION..............32 Wireless radio transmission................. 34 EU directives....................36 Directive 2014/53/EU................36 Information regarding disposal..............37 FCC and ISED statements................37 SYMBOLS....................40...
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Page 6: Your Hearing Aid
YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet. -
Page 7: Important Safety Information
Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a doctor immediately and call the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333. - Page 8 Your hearing aids are designed to operate within the temperature, humidity and atmospheric pressure ranges of 0°C (32°F) to 50°C (122°F), 10%-95% rH and 750 to 1060 mBar. You can find technical data sheets and additional information on your hear- ing aids on https://global.widex.com.
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Page 9: The Hearing Aid
THE HEARING AID Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (10 dB HL) to severe (90 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation. -
Page 10: Low Battery Indication
NOTE Check that the battery is completely clean and free of any residue before insert- ing it in the hearing aid. Otherwise your hearing aid may not function as expec- ted. Never attempt to recharge a zinc-air hearing aid battery, as it could ex- plode. -
Page 11: Sound Signals
Now place the battery in the battery compart- ment as shown. Close the battery compartment door. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery. -
Page 12: How To Tell Right From Left
How to tell right from left The hearing aid for your right ear has a red mark. The hearing aid for your left ear has a blue mark. Turning the hearind aid on and off To turn the hearing aid on, close the battery door and push it upwards. -
Page 13: Putting On And Removing The Hearing Aid
Putting on and removing the hearing aid Close the battery lid completely. Hold the hearing aid with your thumb and forefinger and insert it slowly into your ear until you feel resistance. Then use the tip of your forefinger to gently push the hearing aid into your ear until it feels comfortable. - Page 14 If you have a remote control, you can also adjust the sound manually to ach- ieve more comfort or more audibility, depending on your needs and prefer- ences. For more information on how this works, consult your hearing care professional. Depending on the hearing aid settings and features, any sound adjustment you make will affect both hearing aids.
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Page 15: Programs
Programs PROGRAMS Universal For everyday use Quiet Special program for listening in quiet envi- ronments Comfort Special program for listening in noisy envi- ronments Transport For listening in situations with noise from cars, trains, etc. Impact Use this program if you prefer a clear and sharp sound Urban For listening in situations with changing... - Page 16 PROGRAMS With this program you listen through the hearing aid's telecoil, which allows you to lis- ten directly to the sound without background noise (requires a teleloop system) This program is a combination of the hearing aid's microphone and the telecoil. You listen to the sound source, but can also hear other sounds SPECIAL PROGRAMS...
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Page 17: The Zen Program
Depending on your hearing loss, your hearing care professional can activate the Audibility Extender feature. Ask your hearing care professional if you could benefit from this. If your needs and preferences change over time, your hearing care profes- sional can easily change your program selection. The Zen program Your hearing aid may be provided with a unique optional listening program called Zen. - Page 18 Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound background for adults (21 years and older) who desire to listen to such a background in qui- et.
- Page 19 Because of the unique ways in which Zen is programmed in your hearing aid, please follow the recommendations of your hearing care professionals as to how to use the program, when to use the program and/ or how long to use the program.
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Page 20: Changing Programs
Warnings Use of the Zen program may interfere with hearing everyday sounds includ- ing speech. It should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations. Risks There are no known risks or side effects associated with the use of the Zen program. -
Page 21: Pairing Your Hearing Aid And Smartphone
PAIRING YOUR HEARING AID AND SMARTPHONE To pair your hearing aids and smartphone you need to restart your hearing aid. Do as follows: 1. Restart your hearing aids by opening and closing the battery compart- ment. 2. Keep the hearing aids close to your phone and follow the instructions on your phone. -
Page 22: Cleaning
CLEANING Tools You will receive the following cleaning tools with your hearing aid: 1. Cloth 2. Brush 3. Long wax-removing tool 4. Short wax-removing tool 5. Battery magnet 2. 3. 4. 5. You will receive the following cleaning tools with your hearing aid: 1. - Page 23 The hearing aid Wipe it with a soft cloth (for example the cloth you received from your hearing care professional). The sound outlet Remove any visible earwax from around the sound outlet with the small brush or cloth. Never try to clean the wax guard.
- Page 24 The microphone openings Clean the microphone openings in the hearing aid front as follows: Open the battery door and turn the hearing aid so the lid is facing downwards (see illustration). Guide the short wax removing tool (no. 4 ) through the microphone openings on the door from the in- side (see illustration).
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Page 25: The Wax Guard
Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and clean. Ask your hearing care professional if this is right for you. - Page 26 Insert the removal hook into the used wax guard. Keep the holder at a right angle. Pull the used wax guard straight out.
- Page 27 Insert the new wax guard into the opening of the sound outlet and press it gently. Pull the holder straight out. Ask your hearing care professional about how often you should change the wax guard. The wax guard is for one-time use only and is not intended to be cleaned. If the wax guard fits loosely, discard it and use a new one.
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Page 28: Accessories
ACCESSORIES You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care professional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX 2 for easy landline use FM+DEX for streaming audio and FM signals... -
Page 29: Troubleshooting
TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is It is not turned on Make sure the battery is completely silent... - Page 30 Problem Possible cause Solution The hearing aid whis- Your ear is blocked by Contact your doctor tles continuously earwax It is not correctly Take it out and reinsert it placed in your ear ca- It fits loosely in your Contact your hearing care ear canal professional The hearing aid is un-...
- Page 31 Problem Possible cause Solution Your hearing aids are The connection be- Turn them off and on again not working in syn- tween the hearing aids chrony is lost The hearing aids do a. The device is used a. Move the device closer to not respond with a beyond the transmis- the hearing aids...
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Page 32: Regulatory Information
REGULATORY INFORMATION Warning to hearing aid dispensers A hearing aid dispenser should advise a prospective hearing aid user to con- sult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through in- quiry, actual observation, or review of any other available information con- cerning the prospective user, that the prospective user has any of the fol- lowing conditions:... - Page 33 Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a medi- cal evaluation by a licensed physician (preferably a physician who special- izes in diseases of the ear) before purchasing a hearing aid. Licensed physi- cians who specialize in diseases of the ear are often referred to as otolar- yngologists, otologists, or otorhinolaryngologists.
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Page 34: Wireless Radio Transmission
evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged. Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabili- tation since hearing loss may cause problems in language development and the educational and social growth of a child. - Page 35 ● A built-in pairing table which specifies valid and legitimate pairing among units ● A proprietary Widex communication protocol which checks the package numbers during each transmission. ● A Cyclic Redundancy Check (CRC) to check data validity and correct er-...
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Page 36: Eu Directives
EU directives Directive 2014/53/EU Hereby, Widex A/S declares that this E-XP is in compliance with the essen- tial requirements and other relevant provisions of Directive 2014/53/EU. The E-XP contains a radio transmitter operating at 10.6 MHz,-54 dBμA/m @10 m. -
Page 37: Information Regarding Disposal
A copy of the Declaration of Conformity according to 2014/53/EU can be found at: https://global.widex.com/doc N26346 Information regarding disposal Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste. Hearing aids, batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment, or given to your hearing care professional for safe disposal. - Page 38 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Page 39 ISED Statement / Déclaration d’ISED This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-ex- empt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
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Page 40: Symbols
SYMBOLS Symbols commonly used by WIDEX A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated. - Page 41 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regula- tory requirements for products supplied to the Australian or New Zealand markets.
- Page 44 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark https://global.widex.com Manual no.: 9 514 0428 041 02 9 514 0428 041 #02 CIB number: CIB394 Issue: 2019-11...
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