Widex MOMENT Series User Instructions
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Widex MOMENT Series User Instructions

Ric/rite receiver-in-canal/receiver-in-the-ear
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USER INSTRUCTIONS
THE WIDEX MOMENT™ FAMILY
MRB2D model
RIC/RITE
(Receiver-in-canal/Receiver-in-the-ear)

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Summary of Contents for Widex MOMENT Series

  • Page 1 USER INSTRUCTIONS THE WIDEX MOMENT™ FAMILY MRB2D model RIC/RITE (Receiver-in-canal/Receiver-in-the-ear)
  • Page 2 YOUR HEARING AID (To be filled out by the hearing care professional) This is a list of possible programs for your hearing aid. For further informa- tion on the use of these programs, see "Customization". Your hearing aid programs: PROGRAMS AUDIBILITY EXTENDER ...
  • Page 3 Read the instructions Read this booklet and the booklet "Ear-sets for Widex hearing aids" careful- ly before you start using your hearing aid. Sound streaming and wireless control This hearing aid allows sound streaming and direct wireless control from smartphones and other devices via DEX.
  • Page 4 This hearing aid works wirelessly with the MOMENT app. We take no re- sponsibility if the hearing aid is used with any third part app or if the MO- MENT app is used with any other device.

  • Page 5: Table Of Contents

    CONTENTS IMPORTANT SAFETY INFORMATION............7 YOUR HEARING AID...................9 Welcome......................9 Your hearing aid at a glance...............9 CONDITIONS FOR USE................11 Indications for use................... 11 Intended use....................11 Operating conditions..................11 Storage and transport conditions..............12 DAILY USE....................13 Turning the hearing aid on and off...............13 Putting on and removing the hearing aid...........
  • Page 6 Sound signals....................21 Lost partner ....................21 Sound and program adjustment..............21 Using a smartphone with your hearing aid..........22 PAIRING YOUR HEARING AID AND SMARTPHONE........23 Compatability with smartphones..............23 CLEANING....................24 Tools........................24 How to clean your hearing aid..............24 ACCESSORIES..................26 TROUBLESHOOTING.................27 REGULATORY INFORMATION..............29 FCC and ISED statements................

  • Page 7: Important Safety Information

    IMPORTANT SAFETY INFORMATION Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact your local emergency number or hospital immediately.
  • Page 8 Keep hearing aids, their parts, accessories and batteries away from chil- dren and mentally disabled people. Never try to open or repair the hearing aid yourself. Contact your hearing care professional if you need to have your hearing aid repaired. Your hearing aids contain radio communication technology.

  • Page 9: Your Hearing Aid

    YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. Your hearing aid and its accessories may not look exactly as illustrated in this booklet.
  • Page 10 4. Battery compartment 5. Left/right identification The colour of the left/right identification tells you how to know left from right. The hearing aid for your left ear has a blue mark. The hearing aid for your right ear has a red mark.

  • Page 11: Conditions For Use

    CONDITIONS FOR USE Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (10 dB HL) to severe-to-profound (100 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation.

  • Page 12: Storage And Transport Conditions

    Your hearing aid is sensitive to extreme conditions such as high tempera- ture. See the specific storage and transportation conditions below: Minimum Maximum Temperature -20°C (-4°F) 55°C (131°F) Humidity 10% rH 95% rH You can find technical data sheets and additional information on your hear- ing aids on https://global.widex.com.

  • Page 13: Daily Use

    DAILY USE Turning the hearing aid on and off To turn the hearing aid on, close the battery door. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care professional has deactiva- ted this function.
  • Page 14 Your hearing aid can be fitted using different types of ear-sets. See the sep- arate ear-set manual for more information about your ear-set. Removing the hearing aid Start by removing the hearing aid from behind the ear. Then take the ear-set carefully out of the ear canal while you hold the lower part of the tube/earwire.

  • Page 15: The Battery

    THE BATTERY The zinc-air battery Use a type 312 zinc-air battery for your hearing aid. Always use a fresh, new battery that is precisely the kind recommended by your hearing care professional. NOTE Check that the battery is completely clean and free of any residue before insert- ing it in the hearing aid.

  • Page 16: Tamper-Resistant Battery Drawer

    Take the adhesive tab off the new battery and make sure there is no sticky substance left on it. Let it "breathe" for 60 seconds. Use the nail grip to gently swing the battery door open and remove the old battery. Now place the new battery in the drawer as shown.
  • Page 17 To open battery drawer, use the special tool you've received, and do as illustrated.

  • Page 18: Customization

    CUSTOMIZATION Programs This is an overview of programs that you can select from. Ask your hearing care professional for guidance. PROGRAMS Universal Automatic program with focus on optimum sound in all situations PureSound Automatic program with focus on natural and pleasant sound in all situations Quiet Special program for listening in quiet envi- ronments...
  • Page 19 PROGRAMS Party For listening in situations with many people talking at the same time Social Use this program if you are in small social gatherings, such as family dinners Music For listening to music With this program you listen through the hearing aid's telecoil, which allows you to lis- ten directly to the sound without background noise (requires a teleloop system)

  • Page 20: The Zen Program

    SMARTTOGGLE PROGRAMS USE Zen+ This program is similar to Zen but allows you to listen to different types of tones or noise The names in the list of programs are the default names. Your hearing care professional can also select an alternative program name from a preselected list.

  • Page 21: Sound Signals

    Sound signals Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed program. These sounds can be spoken messages or tones. Ask your hearing care professional to turn these sounds off if you don't need them.

  • Page 22: Using A Smartphone With Your Hearing Aid

    Push button The push button can be programmed in two different ways by your hearing care professional: 1. As a program button. ● To change the program, press the button on the left or right hearing aid. 2. As a sound adjustment button. ●...

  • Page 23: Pairing Your Hearing Aid And Smartphone

    Your hearing aids are only in pairing mode for three minutes after you re- start them. You might need to restart them again if you didn't pair them in time. Compatability with smartphones You can see a list of compatible smartphones, tablets, etc. at this website: https://global.widex.com.

  • Page 24: Cleaning

    Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and clean. Ask your hearing care professional if this is...
  • Page 25 When not in use leave the battery compartment open to ventilate the hear- ing aid. For information on how to clean your ear-set, see the ear-set man- ual. Do not use any kind of liquid or disinfectant to clean your hearing aid. Clean and inspect your hearing aid every day after use to check that it is not broken.

  • Page 26: Accessories

    Mic tening situations TV PLAY** for direct TV streaming MOMENT APP for using your smartphone to control your hearing aids *Available in some countries only. **Available with WIDEX MOMENT™ compatibility late 2020.

  • Page 27: Troubleshooting

    TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is com- It is not turned on Make sure the battery pletely silent...
  • Page 28 NOTE This information covers only the hearing aid. See the "Ear-sets for Widex hear- ing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.

  • Page 29: Regulatory Information

    REGULATORY INFORMATION FCC and ISED statements FCC ID: TTY-MRB2D IC: 5676B-MRB2D Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 30 vision reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. —...

  • Page 31: Eu Directives

    émetteur. EU directives Directive 2014/53/EU Hereby, Widex A/S declares that this MRB2D is in compliance with the es- sential requirements and other relevant provisions of Directive 2014/53/EU. The MRB2D contains radio transmitters operating at: 10.6 MHz, -54 dBµA/m...

  • Page 32: Information Regarding Disposal

    25 cm (10 inches) to other radio communications equipment. A copy of the Declaration of Conformity according to 2014/53/EU can be found at: https://global.widex.com/doc N26346 Information regarding disposal Do not dispose of hearing aids, hearing aid accessories and batteries along with ordinary household waste.

  • Page 33: Symbols

    SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
  • Page 34 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regula- tory requirements for products supplied to the Australian or New Zealand markets.
  • Page 36 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark https://global.widex.com 9 514 0546 001 01 Manual no.: 9 514 0546 001 #01 Issue: 2020-01...

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Moment mrb2d

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