Widex Evoke EC ERE User Instructions
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Widex Evoke EC ERE User Instructions

Widex Evoke EC ERE User Instructions

Receiver-in-canal
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USER INSTRUCTIONS
THE WIDEX ENERGY CELL™
TECHNOLOGY
ERE model
Receiver-in-canal

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Summary of Contents for Widex Evoke EC ERE

  • Page 1 USER INSTRUCTIONS THE WIDEX ENERGY CELL™ TECHNOLOGY ERE model Receiver-in-canal...
  • Page 2 YOUR HEARING AID (To be filled out by the hearing care professional) PROGRAMS  Universal  Audibility Extender  Quiet  Audibility Extender  Comfort  Audibility Extender  Transport  Audibility Extender  Urban  Audibility Extender  Impact ...
  • Page 3 NOTE Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully before you start using your hearing aid. You should also read the user instruc- tions for the refill unit and the cartridge.

  • Page 4: Table Of Contents

    CONTENTS YOUR HEARING AID...................6 Welcome......................6 Your hearing aid at a glance...............6 The refill unit and cartridge.................7 Important safety information.................9 Operating, storage and transportation conditions........11 Operating conditions...................11 Storage and transportation conditions............ 12 THE HEARING AID..................13 Indications for use..................13 Intended use....................13 Refilling your hearing aid................
  • Page 5 Speaking on the phone with hearing aids..........22 CLEANING AND DRYING................23 Cleaning tools....................23 Cleaning the hearing aid................23 Drying box......................24 ACCESSORIES..................25 TROUBLESHOOTING.................27 TRAVELLING ON AN AIRPLANE..............30 REGULATORY INFORMATION..............31 EU directives....................33 Directive 2014/53/EU................33 Information regarding disposal..............34 FCC and ISED statements................34 SYMBOLS....................

  • Page 6: Your Hearing Aid

    Congratulations on your new WIDEX EVOKE EC™ hearing aid. This hearing aid is powered by an energy cell which is based on the fuel cell technology. Your hearing aid should be used with the refill unit, Widex Refill Unit EEC1 model, and the cartridge, Widex Cartridge EEC1 model.

  • Page 7: The Refill Unit And Cartridge

    4. Refill valve 5. Left/right identification. Blue indicates your left hearing aid, while red is for your right hearing aid. For further information on the ear-set, see the ear-set manual. The refill unit and cartridge Your hearing aid should be refilled once a day. To refill your hearing aid, use the refill unit, which contains a cartridge.
  • Page 8 1. Sliding lid 2. Refill well 3. Finger grip 4. Cartridge (separate ac- cessory) 5. Two AAA batteries 6. Battery lid It is recommended to use the refill unit and cartridge in well-ventilated areas. A new cartridge contains 16 ml of 80% methanol solution, corresponding to approximately four consecutive weeks of use for two hearing aids that are refilled on a daily basis and approximately six consecutive weeks of use for one hearing aid that is refilled on a daily basis.

  • Page 9: Important Safety Information

    Important safety information Read these pages carefully before you begin using your hearing aids, refill unit and cartridge. Hearing aids can be dangerous if swallowed or used improperly. Swal- lowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a doctor immediately and call the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333.
  • Page 10 Contact your hearing care professional if the hearing aid does not feel comfortable, or if it does not fit properly, causing irritation, redness or the like. Remove your hearing aids before showering, swimming or using a hair dryer. Do not wear your hearing aids when applying perfume, spray, gels, lotion or cream.

  • Page 11: Operating, Storage And Transportation Conditions

    Never smoke while refilling the hearing aid or replacing the cartridge. Use only the WIDEX A/S refill unit and cartridges with your hearing aids. Use of a cartridge not recommended by WIDEX A/S may compromise the system or create dangerous situations.

  • Page 12: Storage And Transportation Conditions

    See the specific storage and transportation conditions below: Minimum Maximum Temperature 0°C (32°F) 50°C (122°F) Humidity 10% rH 90% rH You can find technical data sheets and additional information on your hear- ing aids on https://global.widex.com.

  • Page 13: The Hearing Aid

    THE HEARING AID Indications for use The hearing aid is indicated for individuals (≥22 years) with a range of hear- ing loss from minimal (10 dB HL) to severe (90 dB HL) and all hearing loss configurations. It is to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)ha- bilitation.

  • Page 14: Daily Use

    Daily use Your hearing aids need to be refilled every day. One refill provides energy to your hearing aid for 24 hours. We recommend that you make it a habit to refill them at approximately the same time every day – this way your hear- ing aids will always be ready when you need them.
  • Page 15 You may see a wet spot or a drop of methanol solution at the hearing aid refill valve after refilling it. Wipe it off with a soft cloth before using your hearing aid. You might also see some methanol solution in the refill unit well after the refill.

  • Page 16: Turning The Hearing Aid On And Off

    You should only use your refill unit and cartridge in well-ventilated areas. For more information about the refill unit, please see the user instructions for the refill unit. Place the hearing aids in the enclosed end user case when you are not using them.

  • Page 17: Putting On And Removing The Hearing Aid

    NOTE You can also cup the hearing aid in your hand to verify that it is turned on. If it is on, it will whistle. Putting on and removing the hearing aid Putting on the hearing aid 1. Insert the ear-set in the ear while holding the lower part of the tube/earwire.

  • Page 18: Programs

    Programs PROGRAMS Universal For everyday use Quiet Special program for listening in quiet environ- ments Comfort Special program for listening in noisy environ- ments Transport For listening in situations with noise from cars, trains, etc. Impact Use this program if you prefer a clear and sharp sound Urban For listening in situations with changing sound...
  • Page 19 PROGRAMS With this program you listen through the hear- ing aid's telecoil, which allows you to listen di- rectly to the sound without background noise (requires a teleloop system) This program is a combination of the hearing aid's microphone and the telecoil. You listen to the sound source, but can also hear other sounds SPECIAL PROGRAMS Phone...

  • Page 20: Sound Signals

    Sound signals Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed programs. These sounds may be spoken messages or tones, depending on how your hearing care professional has fitted your hearing aid. List of programs: Program 1 Message/one short beep...

  • Page 21: Program And Sound Adjustment

    Program and sound adjustment If you have two hearing aids, the push button can be programmed in three ways: As a dedicated program button and on/off switch To change program, just press the button. To switch the hearing aid off, press and hold the button for more than six seconds on each hearing aid.

  • Page 22: Speaking On The Phone With Hearing Aids

    If you have a remote control, you can also adjust the sound manually to ach- ieve more comfort or more audibility, depending on your needs and prefer- ences. For more information on how this works, consult your hearing care professional. Depending on the hearing aid settings and features, any sound adjustment you make will affect both hearing aids.

  • Page 23: Cleaning And Drying

    CLEANING AND DRYING Cleaning tools You will receive the following cleaning tools: 1. Cloth 2. Brush for ear-set 3. Long wax-removing tool for ear- 4. Short wax-removing tool for ear- 2. 3. 4. Cleaning the hearing aid Cleaning your hearing aid every day will make it more effective and more comfortable to wear.

  • Page 24: Drying Box

    Never try to take out the fragments yourself. Drying box Widex PerfectDry Lux is the only drying box to be used for this hearing aid and earwear. The drying box dehumidifies the hearing aid and earwear to avoid failure due to moisture.

  • Page 25: Accessories

    ACCESSORIES You can use a variety of accessories with your hearing aid. To see whether you can benefit from using these accessories, ask your hearing care professional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX 2 for easy landline use FM+DEX for streaming audio and FM signals UNI-DEX...
  • Page 26 Widex Cartridge EEC1 contains methanol solution and is placed in the model refill unit to refill hearing aids that are compatible with the Widex Energy Cell™ technology Widex PerfectDry Lux for dehumidifying hearing aids and earwear to avoid failure due to moisture...

  • Page 27: Troubleshooting

    TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it does not work as expected. Problem Possible cause Solution The hearing aid is It is not turned on. Turn on the hearing aid completely silent.
  • Page 28 Problem Possible cause Solution The hearing aids do a. The device is used be- a. Move the device clos- not respond with a yond the transmission er to the hearing aids. corresponding change range. b. Move away from in volume or program b.
  • Page 29 This will reset the hearing aid. If it is still not working, contact your hear- ing care professional. This information covers only the hearing aid. See the "Ear-sets for Widex hearing aids" manual for information specific to your ear-set. If the prob- lems persist, contact your hearing care professional for assistance.

  • Page 30: Travelling On An Airplane

    TRAVELLING ON AN AIRPLANE The hearing aid, refill unit and cartridge comply with the international rules listed below. The hearing aid is only allowed to be carried on the person or in the hand luggage during the flight. The refill unit and the cartridges are allowed in both hand luggage and checked luggage.

  • Page 31: Regulatory Information

    REGULATORY INFORMATION The Widex Energy Cell™ technology is a micro fuel cell system and complies with IEC 62282-6-100 and IEC 62282-6-100 A1. Warning to hearing aid dispensers A hearing aid dispenser should advise a prospective hearing aid user to con-...
  • Page 32 Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user. Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a medi- cal evaluation by a licensed physician (preferably a physician who special- izes in diseases of the ear) before purchasing a hearing aid.

  • Page 33: Eu Directives

    EU directives Directive 2014/53/EU Hereby, Widex A/S declares that this E-EC is in compliance with the essen- tial requirements and other relevant provisions of Directive 2014/53/EU. The E-EC contains a radio transmitter operating at 10.6 MHz, -54 dBμA/m @10 m .

  • Page 34: Information Regarding Disposal

    N26346 Information regarding disposal Do not dispose of hearing aids, hearing aid accessories (refill unit and car- tridges) and batteries along with ordinary household waste. Hearing aids, batteries and hearing aid accessories should be disposed of at sites intended for electrical waste and electronic equipment, or given to your hearing care professional for safe disposal.
  • Page 35 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the in- structions, may cause harmful interference to radio communications.
  • Page 36 This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-ex- empt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 37: Symbols

    SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
  • Page 38 Symbol Title/Description Warning See accompanying Warning information. Avoid contact with contents In case of ingestion of fuel or contact with the eyes, seek medical attention. Flammable contents Contents are flammable and toxic. Do not dis- assemble. Follow user instructions The user instructions must be read. Serial number Indicates the manufacturer's serial number so that the medical device can be identified.
  • Page 39 Symbol Title/Description WEEE mark “Not for general waste”. When a product is to be discarded, it must be sent to a designated collec- tion point for recycling and recovering to prevent the risk of harm to the environment or human health as a result of the presence of hazardous substances.
  • Page 40 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark http://global.widex.com 9 514 0509 041 01 Manual no.: 9 514 0509 041 #01 Issue: 2018-11...

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