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Summary of Contents for Widex EVOKE ERB2D
- Page 1 USER INSTRUCTIONS THE WIDEX EVOKE™ FAMILY ERB2D model RIC/RITE (Receiver-in-canal/Receiver-in-the-ear)
- Page 2 YOUR HEARING AID (To be filled out by the hearing care professional) Your hearing aid series: Zinc-air battery (steel-coloured) Silver-zinc battery (golden) PROGRAMS Universal Audibility Extender Quiet Audibility Extender Comfort Audibility Extender ...
- Page 3 NOTE Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully before you start using your hearing aid. NOTE If you are using silver-zinc batteries, read also the booklet "Instructions for use, ZPower rechargeable system for hearing aids"...
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Page 4: Table Of Contents
CONTENTS YOUR HEARING AID...................6 Welcome......................6 Your hearing aid at a glance...............6 The charger....................7 Important safety information.................8 THE HEARING AID..................10 Indications for use..................10 Hearing aids with rechargeable batteries..........10 Intended use....................10 The zinc-air battery..................10 Low battery indication................11 Changing the battery.................. - Page 5 Putting on and removing the hearing aid...........16 Programs......................17 The Zen program..................19 Sound and program adjustment..............20 Using a phone with your hearing aids............21 PAIRING YOUR HEARING AID AND SMARTPHONE........22 CLEANING....................23 Tools........................ 23 Cleaning......................23 ACCESSORIES..................25 COMPATIBILITY WITH SMARTPHONES............26 TROUBLESHOOTING.................27 CERTIFIED POWER ADAPTERS FOR RECHARGEABLE SOLUTIONS...
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Page 6: Your Hearing Aid
YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet. -
Page 7: The Charger
ERB2D model with silver-zinc rechargeable batteries: 1. Push button 2. Battery compartment 3. Earwire The charger 1. Charging slot 2. LED USB cable (to be connected to a certified power adapter. See the "Certified power adapters for rechargeable solutions" section). NOTE You should only use your charger indoors. -
Page 8: Important Safety Information
Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact your local emergency number or hospital immediately. - Page 9 Your hearing aids are designed to operate within the temperature, humidity and atmospheric pressure ranges of 0°C (32°F) to 50°C (122°F), 10%-95% rH and 750 to 1060 mBar. You can find technical data sheets and additional information on your hear- ing aids on https://global.widex.com.
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Page 10: The Hearing Aid
THE HEARING AID Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (10 dB HL) to severe-to-profound (100 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation. -
Page 11: Low Battery Indication
NOTE Check that the battery is completely clean and free of any residue before insert- ing it in the hearing aid. Otherwise your hearing aid may not function as expec- ted. Never attempt to recharge a zinc-air hearing aid battery, as it could ex- plode. -
Page 12: Tamper-Resistant Battery Drawer
Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the bat- tery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery. -
Page 13: Inserting A Rechargeable Battery
Always use a new battery supplied by your hearing care professional. Dispose of used batteries as indicated on the packaging and take note of the expiry date. NOTE Recharge the batteries before using your hearing aids. NOTE If you are not going to use your hearing aid for several days, remove the batter- ies. -
Page 14: Recharging Your Hearing Aids
NOTE You can also use a zinc-air battery with your hearing aid. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery. NOTE You can also ask your hearing care professional for help if you need to change the rechargeable battery. -
Page 15: Sound Signals
NOTE Always charge the silver-zinc batteries at temperatures between 10°C (50°F) and 40°C (104°F). NOTE Don't leave the hearing aids on the charger once the batteries have been re- charged, unless you keep the charger connected to the power supply - other- wise the batteries will be drained. -
Page 16: Turning The Hearing Aid On And Off
Turning the hearing aid on and off To turn the hearing aid on, close the battery door. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care professional has deactiva- ted this function. To turn off the hearing aid, pull the battery door downwards. -
Page 17: Programs
Removing the hearing aid Start by removing the hearing aid from behind the ear. Then take the ear-set carefully out of the ear canal while you hold the lower part of the tube/earwire. Programs PROGRAMS Universal For everyday use Quiet Special program for listening in quiet envi- ronments Comfort... - Page 18 PROGRAMS Party For listening in situations with many people talking at the same time Social Use this program if you are in small social gatherings, such as family dinners Music For listening to music With this program you listen through the hearing aid's telecoil, which allows you to lis- ten directly to the sound without background noise (requires a teleloop system)
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Page 19: The Zen Program
SMARTTOGGLE PROGRAMS USE Zen+ This program is similar to Zen but allows you to listen to different types of tones or noise NOTE The names in the list of programs are the default names. Your hearing care pro- fessional can also select an alternative program name from a preselected list. Then it is even easier for you to select the right program in each listening situa- tion. -
Page 20: Sound And Program Adjustment
Sound and program adjustment If you have two hearing aids, the push button can be programmed in several ways: As a dedicated program button: To change programs, just press the button. To access and exit SmartToggle programs, press and hold the push button down for more than one second (this setting is optional). -
Page 21: Using A Phone With Your Hearing Aids
If you only have one hearing aid, a short press will change programs and a long press will allow you to access the SmartToggle programs. NOTE You can also use your app for changing programs and adjusting the sound in your hearing aids. -
Page 22: Pairing Your Hearing Aid And Smartphone
PAIRING YOUR HEARING AID AND SMARTPHONE To pair your hearing aids and smartphone you need to restart your hearing aid. Do as follows: 1. Restart your hearing aids by opening and closing the battery compart- ment. 2. Keep the hearing aids close to your phone and follow the instructions on your phone. -
Page 23: Cleaning
Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and clean. Ask your hearing care professional if this is... - Page 24 When not in use leave the battery compartment open to ventilate the hear- ing aid. For information on how to clean your ear-set, see the ear-set man- ual. Do not use any kind of liquid or disinfectant to clean your hearing aid. Clean and inspect your hearing aid every day after use to check that it is not broken.
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Page 25: Accessories
ACCESSORIES You can use various accessories with your hearing aid. Ask your hearing care professional to find out if you can benefit from these. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX 2 for easy landline use FM+DEX for streaming audio and FM signals T-DEX... -
Page 26: Compatibility With Smartphones
COMPATIBILITY WITH SMARTPHONES You can see a list of compatible smartphones, tablets, etc, at: https://global.widex.com... -
Page 27: Troubleshooting
TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is com- It is not turned on Make sure the battery pletely silent... - Page 28 NOTE This information covers only the hearing aid. See the "Ear-sets for Widex hear- ing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.
- Page 29 Additional information for hearing aids with silver-zinc rechargeable batter- ies: LEDs on Possible cause Solution charger There is no The hearing aid is not Make sure to place the hearing light placed correctly in the aids correctly in the charger charger The charger is not con- Make sure that the USB cable is...
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Page 30: Certified Power Adapters For Rechargeable Solutions
CERTIFIED POWER ADAPTERS FOR RECHARGEABLE SOLUTIONS Always use one of the certified adapters on the table below to connect your charger to the power supply: Manufacturer Type No. Kuantech KSAS0050500100-VUU KSAS0050500100-VKU KSAS0050500100-VEU Kuantech KSAS0050050D5U Shenzhen Sunlight Elec- F06AU0500100A tronic Technology Co Ltd F06AR0500100A F06BR0500100A F06CN0500100A... -
Page 31: Regulatory Information
REGULATORY INFORMATION EU directives Directive 2014/53/EU Hereby, Widex A/S declares that this ERB2D is in compliance with the es- sential requirements and other relevant provisions of Directive 2014/53/EU. The ERB2D contains radio transmitters operating at: 10.6 MHz, -54 dBµA/m @10 m, 2.4 GHz, 0.9 mW EIRP. - Page 32 IC: 5676B-BF2 Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
- Page 33 — Consult the dealer or an experienced radio/TV technician for help. NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or oper- ating in conjunction with any other antenna or transmitter. Changes or modifications to the equipment not expressly approved by Wi- dex could void the user’s authority to operate the equipment.
- Page 34 This equipment complies with ISED RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. ISED EXPOSITION AUX RADIATIONS: Cet equipement est conforme avec ISED les limites d’exposition aux rayonnements defi nies pour un controle environnement.
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Page 35: Symbols
SYMBOLS Symbols commonly used by WIDEX A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated. - Page 36 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regula- tory requirements for products supplied to the Australian or New Zealand markets.
- Page 40 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark https://global.widex.com 9 514 0542 001 01 Manual no.: 9 514 0542 001 #01 Issue: 2019-07...
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