Widex MOMENT Series User Instructions
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Widex MOMENT Series User Instructions

Receiver-in-canal
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USER INSTRUCTIONS
THE WIDEX MOMENT™ FAMILY
MRB0 model
RIC
(Receiver-in-canal)

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Summary of Contents for Widex MOMENT Series

  • Page 1 USER INSTRUCTIONS THE WIDEX MOMENT™ FAMILY MRB0 model (Receiver-in-canal)
  • Page 2 YOUR HEARING AID (To be filled out by the hearing care professional) This is a list of possible programs for your hearing aid. For further informa- tion on the use of these programs, see "Programs" under "Customization". Your hearing aid series: PROGRAMS AUDIBILITY EXTENDER ...
  • Page 3 That way you will always know which programs you have in your hearing aids. Read the instructions Read this booklet and the booklet "Ear-sets for Widex hearing aids" careful- ly before you start using your hearing aid. Sound streaming and wireless control This hearing aid allows sound streaming and direct wireless control from smartphones and other devices via DEX.

  • Page 4: Table Of Contents

    CONTENTS IMPORTANT SAFETY INFORMATION............6 YOUR HEARING AID...................8 Welcome......................8 Your hearing aid at a glance............... 8 CONDITIONS FOR USE................10 Indications for use..................10 Intended use....................10 Operating conditions..................11 Storage and transport conditions..............11 DAILY USE....................13 Turning the hearing aid on and off...............13 Putting on and removing the hearing aid...........
  • Page 5 Sound signals....................21 Lost partner ....................21 Sound adjustment..................21 Using a smartphone with your hearing aid..........23 PAIRING YOUR HEARING AID AND SMARTPHONE........24 CLEANING....................25 Tools........................ 25 How to clean your hearing aid..............25 ACCESSORIES..................27 TROUBLESHOOTING................28 REGULATORY INFORMATION..............30 FCC and ISED statements................30 EU directives....................32 Directive 2014/53/EU................

  • Page 6: Important Safety Information

    IMPORTANT SAFETY INFORMATION Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact your local emergency number or hospital immediately.
  • Page 7 Keep hearing aids, their parts, accessories and batteries away from chil- dren and mentally disabled people. Never try to open or repair the hearing aid yourself. Contact your hearing care professional if you need to have your hearing aid repaired. Your hearing aids contain radio communication technology.

  • Page 8: Your Hearing Aid

    YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. Your hearing aid and its accessories may not look exactly as illustrated in this booklet.
  • Page 9 The colour of the left/right identification tells you how to know left from right. The hearing aid for your left ear has a blue mark. The hearing aid for your right ear has a red mark.

  • Page 10: Conditions For Use

    CONDITIONS FOR USE Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from slight (16 dB HL) to moderately severe (up to 85 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolanryngologists) who are trained in hear- ing (re)habilitation.

  • Page 11: Operating Conditions

    Operating conditions Your hearing aid has been designed to operate in everyday situations, and it works in environmental conditions that are comfortable for you. You can wear your hearing aid during flights, but you should remove it before show- ering or swimming. Specific operating conditions for your hearing aid: Minimum Maximum...
  • Page 12 Minimum Maximum Humidity 10% rH 95% rH You can find technical data sheets and additional information on your hear- ing aids on https://global.widex.com.

  • Page 13: Daily Use

    DAILY USE Turning the hearing aid on and off To turn the hearing aid on, close the battery door. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care professional has deactiva- ted this function.
  • Page 14 Your hearing aid can be fitted using different types of ear-sets. See the sep- arate ear-set manual for more information about your ear-set. Removing the hearing aid Start by removing the hearing aid from behind the ear. Then take the ear-set carefully out of the ear canal while you hold the lower part of the tube/earwire.

  • Page 15: The Battery

    THE BATTERY Use a type 10 zinc-air battery for your hearing aid. Always use a fresh, new battery that is precisely the kind recommended by your hearing care professional. NOTE Check that the battery is completely clean and free of any residue before insert- ing it in the hearing aid.

  • Page 16: Tamper-Resistant Battery Drawer

    Take the adhesive tab off the new battery and make sure there is no sticky substance left on it. Let it "breathe" for 60 seconds. Use the nail grip to gently swing the battery door open and remove the old battery. Now place the new battery in the drawer as shown.
  • Page 17 To open battery drawer, use the special tool you've received, and do as illustrated.

  • Page 18: Customization

    CUSTOMIZATION Programs This is an overview of programs that you can select from. Ask your hearing care professional for guidance. PROGRAMS Universal Automatic program with focus on optimum sound in all situations PureSound Automatic program with focus on natural and pleasant sound in all situations Quiet Special program for listening in quiet environ-...
  • Page 19 PROGRAMS Party For listening in situations with many people talking at the same time Social Use this program if you are in small social gath- erings, such as family dinners Music For listening to music SPECIAL PROGRAMS Plays tones or noise for a relaxing sound back- ground Phone This program is designed for listening to phone...

  • Page 20: The Zen Program

    Depending on your hearing loss, your hearing care professional can activate the Audibility Extender feature. Ask your hearing care professional if you could benefit from this. If your needs and preferences change over time, your hearing care profes- sional can easily change your program selection. The Zen program Your hearing aid may be provided with a unique optional listening program called Zen.

  • Page 21: Sound Signals

    NOTE You can also use your app for changing programs and adjusting the sound in your hearing aids. Sound signals Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed program. These sounds can be spoken messages or tones.
  • Page 22 Depending on the hearing aid settings and features, any sound adjustment you make will affect both hearing aids. Each time you operate the volume control, you will hear a beep-tone unless your hearing care professional has deactivated this function. When you reach the maximum or minimum setting, you will hear a steady tone.

  • Page 23: Using A Smartphone With Your Hearing Aid

    Using a smartphone with your hearing aid When you use a smartphone, hold it in front of you so that the microphone on the phone is close to your mouth. This way you will experience the best sound during your phone call.

  • Page 24: Pairing Your Hearing Aid And Smartphone

    PAIRING YOUR HEARING AID AND SMARTPHONE To pair your hearing aids and smartphone you need to restart your hearing aid. Do as follows: 1. Restart your hearing aids by opening and closing the battery compart- ment. 2. Keep the hearing aids close to your phone and follow the instructions on your phone.

  • Page 25: Cleaning

    Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and clean. Ask your hearing care professional if this is...
  • Page 26 When not in use leave the battery compartment open to ventilate the hear- ing aid. For information on how to clean your ear-set, see the ear-set man- ual. Do not use any kind of liquid or disinfectant to clean your hearing aid. Clean and inspect your hearing aid every day after use to check that it is not broken.

  • Page 27: Accessories

    ACCESSORIES You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care pro- fessional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX 2* for easy landline use FM+DEX for streaming audio and FM signals...

  • Page 28: Troubleshooting

    TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is com- It is not turned on Make sure the battery pletely silent...
  • Page 29 NOTE This information covers only the hearing aid. See the "Ear-sets for Widex hear- ing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.

  • Page 30: Regulatory Information

    REGULATORY INFORMATION FCC and ISED statements FCC ID: TTY-UPA IC: 5676B-UPA Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 31 vision reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. —...

  • Page 32: Eu Directives

    émetteur. EU directives Directive 2014/53/EU Hereby, Widex A/S declares that this MRB0 is in compliance with the essen- tial requirements and other relevant provisions of Directive 2014/53/EU. The MRB0 contains a radio transmitter operating at 10.6 MHz,-54 dBμA/m...

  • Page 33: Information Regarding Disposal

    25 cm (10 inches) to other radio communications equipment. A copy of the Declaration of Conformity according to 2014/53/EU can be found at: https://global.widex.com/doc N26346 Information regarding disposal Do not dispose of hearing aids, hearing aid accessories and batteries along with ordinary household waste.

  • Page 34: Symbols

    SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
  • Page 35 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regula- tory requirements for products supplied to the Australian or New Zealand markets.
  • Page 36 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark https://global.widex.com 9 514 0547 001 01 Manual no.: 9 514 0547 001 #01 Issue: 2020-01...

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