Charging Cable - Wallbe Pro 3,7kW Installation And User Manual

Error case 1: The charging Process doesn't start.
1. Please check your RCD and LS-switch in the switch board.
The RCD and LS-switch might have tripped due to safety reasons.
2. Please check if your car is signalising an error. ( e.g. charging not possible.):
In some cases EVs interrupt the charging Process due to anomalies caused by the
power supply. Please contact an electrician to check your subdistribution and power
supply.
3. Please check your charging cable:
Is your charging cable Properly connected? In some cases the locking mechanism is
blocked if the cable is not Properly connected.
4. Please make sure that you have authorised the charging Process Properly:
Please follow the instructions in the manual.
Error case 2: The charging Process gets interrupted while charging
1. Please check your RCD and LS-switch in the switch board.
The RCD and LS-switch might have tripped due to safety reasons.
2. Please check if your car is signalising an error. ( e.g. charging not possible.):
In some cases EVs interrupt the charging Process due to anomalies caused by the
power supply. Please contact an electrician to check your subdistribution and power
supply.
Error case 3: You are not able to remove the charging cable from your car/wallbe Pro.
2. wallbe Pro – Tethered cable: In some cases the locking mechanism remains active to
prevent removal by unauthorized personnel. Please unlock the charging cable by
using your EVs remote control or directly in the EV.
3. wallbe Pro – Type 2 socket: If the charging cable remains locked at the charging
station after the charging Process has been terminated it is likely that:
Please check the RCD, LS-switch/ preliminary fuse or if a power blackout has
occurred.
Hint: wallbe charging stations with Modbus RS485 interface come with a "Lock and
Release" Module that unlocks the charging cable connector from the charging
station in case of power blackouts or tripped LS-Switches and RCDs.
Your safety matters!
Please feel free to contact our support if you are not able to solve a Problem by yourself.
E-Mail: inquiry@wallbe.de
Tel.: +49 (0) 5252/989440
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9.0 Charging cable

a. A power blackout has occurred.
b. The RCD has tripped.
c. The LS-switch/ preliminary fuse has tripped.
wallbe GmbH – Paderborner Str. 76 – 33189 Schlangen
Tel: +49 5252 989440 Mail: inquiry@wallbe.de