Canon imageCLASS MF269dw Service Manual page 5

IX. Warranty Procedures --------------------------------------------------------------------------------------- 24
A. Warranty Service Claim Guidelines --------------------------------------------------------------------------- 25
B. Warranty Compensation Procedures ------------------------------------------------------------------------- 26
1. Adding a New Technician -------------------------------------------------------------------------------------- 27
2. Submit a Warranty Claim--------------------------------------------------------------------------------------- 29
3. Parts Return-------------------------------------------------------------------------------------------------------- 31
X. Parts Support -------------------------------------------------------------------------------------------------- 33
A. Parts and Service Material Orders ----------------------------------------------------------------------------- 33
1. Canon Network Access ----------------------------------------------------------------------------------------- 33
2. Parts Order Desk ------------------------------------------------------------------------------------------------- 34
B. Parts Order Entry ----------------------------------------------------------------------------------------------------- 35
1. Regular Orders ---------------------------------------------------------------------------------------------------- 35
2. Rush Orders ------------------------------------------------------------------------------------------------------- 35
C. Parts Information/Parts Price List Download -------------------------------------------------------------- 35
D. Parts Discontinuation Schedule Information -------------------------------------------------------------- 35
E. Order/Invoice Inquiry ----------------------------------------------------------------------------------------------- 36
XI. Appendix -------------------------------------------------------------------------------------------------------- 37
A. Specifications---------------------------------------------------------------------------------------------------------- 37
B. Warranty ----------------------------------------------------------------------------------------------------------------- 42
1. imageCLASS MF260dw Series Exchange/Carry-In Limited Warranty---------------------------- 42
2. Canon Toner Cartridge Limited Warranty ----------------------------------------------------------------- 43
C. List of Tables----------------------------------------------------------------------------------------------------------- 44
D. List of Figures --------------------------------------------------------------------------------------------------------- 44
imageCLASS MF260dw Series Service Guide for Authorized Service Facilities
imageCLASS MF260dw Series Service Guide for Authorized Service Facilities
September 2018
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