Proxim Harmony 8570 User Manual page 46

Troubleshooting
Symptom/Question
I have a Harmony AP Controller but
the 802.11a Access Point does not
automatically register with it. The
AP keeps booting up in
Independent mode.
My 802.11a client adapter will not
associate with the Harmony
802.11a Access Point.
The Status LED is amber.
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Possible Solution/Answer
• Confirm that the Link LED is on for both
the AP and the AP Controller. If the LED is
not on, check your connection to the local
Ethernet network. Also, try another Ethernet
cable.
• Try repowering the unit. The Access Point
will try to contact an AP Controller during
boot-up. If you are using the external AC
power supply, you should connect the AP to
the Ethernet network before turning on the
unit.
• Upgrade the AP Controller's firmware if it
does not have version 2.1 or greater
installed.
• Try to manually add the Access Point as
described in the Harmony Access Point
Controller User's Guide.
• Confirm that the 802.11a client adapter is
in range of the Access Point.
• Confirm that the client adapter is
operating in Infrastructure mode.
• Confirm that the Access Point and client
adapter have the same SSID.
• Confirm that the Access Point and client
adapter have the same security settings.
• Confirm that the Access Point is either
operating in Independent mode or
partnered with an AP Controller.
• The Status LED will turn solid amber if the
unit is initializing or has successfully
initialized but could not find an AP
Controller to partner with.
• The Status LED will blink amber if the
Access Point requires new firmware. Try
upgrading the Access Point's firmware using
the AP upgrade tool (available with new
firmware on Proxim's Web site) or the
Harmony System's Upgrade option (see the
Harmony AP Controller User's Guide for
details).
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