Service And Customer Care - Kenwood kMix ES020 Series Operation User's Manual

cup stand, drip tray
Empty the drip tray regularly. You'll know when it is full, the red float in the
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middle of the drip tray will rise and become visible in the hole on the cup
stand.
1 Wash then dry.
coffee outlet
After every use check that this area is clean and free from any coffee grounds.
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Wipe clean and if necessary carry out the following procedure to clean more
thoroughly. Failure to keep this area clean will affect the quality of the coffee
produced and may damage the unit.
1 Using a screwdriver , unscrew the screw that holds the coffee outlet in place
(do not remove the inner cover).
2 Clean the area with a damp cloth.
3 Clean the removed outlet thoroughly in hot soapy water using a brush. Rinse
thoroughly. Make sure the holes are not blocked, if necessary use a pin to
clean.
4 Reverse the above procedure to re fit to the outlet.
Failure to clean the coffee outlet and the filters as described invalidates the
guarantee.
descaling
It is advisable to discale the coffee maker after 200 cups of coffee have been
made.
1 We recommend purchasing a product specifically for descaling espresso coffee
machines. Use the quantities recommended by the proprietary descaler but do
not exceed the 1 litre tank capacity.
2 Make sure the filter holder is not attached and position a bowl under the coffee
outlet and a jug under the steam nozzle.
3 Press the on/off button then press the coffee button and open the variable
steam knob by turning anti-clockwise and allow 1 cup of water to flow out of
the steam nozzle. Close the variable steam knob and allow 1 cup of water to
flow out of the coffee outlet. Do not wait for the green light to stop flashing.
4 Switch off and unplug the coffee maker and leave the machine to stand for 15
minutes.
5 Repeat step 3 and allow all the descaler to flow out of the machine. Switch
off.
6 Thoroughly rinse the tank and fill with fresh water.
7 Follow step 3 allowing the water to flush out of the hot water nozzle and also
the coffee outlet. Repeat with a fresh tank of water. This will remove all traces
of the descaler.
Repairs caused by malfunctioning due to a build up of limescale in the product
are not covered by the guarantee if the descaling process is not carried out
regularly.

service and customer care

If the cord is damaged it must, for safety reasons, be replaced by Kenwood or
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an authorised Kenwood repairer.
UK
If you need help with:
using your espresso machine
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G servicing or repairs (in or out of guarantee)
call Kenwood Customer Care on 023 9239 2333. Have your model
number ready - it's on the underside of your espresso.
spares
call 0870 2413653
other countries
G Contact the shop where you bought your espresso.
Designed and engineered by Kenwood in the UK.
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G Made in China.
All manuals and user guides at all-guides.com
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IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE
PRODUCT IN ACCORDANCE WITH EC DIRECTIVE 2002/96/EC.
At the end of its working life, the product must not be disposed of as urban waste.
It must be taken to a special local authority differentiated waste collection centre or to
a dealer providing this service.
Disposing of a household appliance separately avoids possible negative
consequences for the environment and health deriving from inappropriate disposal
and enables the constituent materials to be recovered to obtain significant savings
in energy and resources. As a reminder of the need to dispose of household
appliances separately, the product is marked with a crossed-out wheeled dustbin.
guarantee (UK only)
If your espresso goes wrong within one year from the date you bought it, we
will repair or replace it free of charge provided:
you have not misused, neglected or damaged it;
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it has not been modified (unless by Kenwood);
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it is not second-hand;
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it has not been used commercially;
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you have not fitted a plug incorrectly; and
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G you supply your receipt to show when you bought it.
This guarantee does not affect your statutory rights.