Service And Customer Care; Troubleshooting - Kenwood ES581 series Instructions Manual

to froth milk for capuccino
1 Put all buttons in the 'out' (off) position.
2 Important: Remove the filter holder. Don't remove it during the
frothing process as steam will shoot out and could burn you.
3 Place coffee cups on cup warming shelf.
4 Close the hot water/steam knob by turning clockwise (don't overtighten)
5 Swing out the maxi-cappucino nozzle and put an empty jug underneath.
6 Switch the on-off button on, then the steam button on. (The steam light will
flash and the on-off and coffee lights will come on. Water may drip from the
liquid coffee outlet.)
7 When the coffee light goes out, slowly open the hot water/steam knob by
turning anti-clockwise till steam comes out (a little water will come out first)
Close it after a few seconds.
important: if steam fails to appear, or stops, switch the coffee button on for
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2-3 seconds - watch out for steam coming out of the liquid coffee outlet.
8 Part-fill your jug with milk - the milk may increase up to three times in volume.
Dip the maxi-cappucino nozzle into the milk. Open the hot water/steam knob
by turning anti clockwise and move the jug around
boil as this will spoil the flavour of the coffee.
9 Close the hot water/steam knob by turning clockwise
on-off buttons off.
10 Spoon the milk onto your espresso.
G If you're making espresso straight after frothing milk, you need to get rid of any
over-hot water that could burn your coffee. Here's how:
1 Close the hot water/steam knob by turning clockwise (don't overtighten)
2 Swing out the maxi-cappucino nozzle and put an empty jug underneath.
3 Switch the on-off and coffee buttons on.
4 Open the hot water/steam knob by turning anti-clockwise
cupful of water to come out, then close the hot water/steam knob
5 Switch the coffee and on-off buttons off.
to boil water for other hot drinks, eg tea, fruit drinks
1 Put all buttons in the 'out' (off) position.
2 Pour water into the tank.
3 Close the hot water/steam knob (don't overtighten)
4 Swing out the maxi-cappucino nozzle and put a cup underneath.
5 Switch the on-off button on.
6 When the coffee light goes out, slowly open the hot water/steam knob by
turning anti-clockwise , then switch the coffee button on. Some liquid may
come out of the liquid coffee outlet.
7 Let the cup fill with water.
G If the coffee light comes on, the water needs re-heating, so switch the coffee
button off and close the hot water/steam knob by turning clockwise
the light goes out, slowly open the hot water/steam knob by turning anti-
clockwise, then switch the coffee button on.
8 To switch off, switch the coffee button off, close the hot water/steam knob
and switch the on-off button off.
important
Never remove the filter holder while the coffee button is on - steam could shoot
out and burn you.

troubleshooting

No steam's coming out
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Is there water in the tank?
G Have you switched the steam button on?
G Is the coffee light on? If yes, wait for it to go out.
The maxi-cappucino nozzle may be blocked: see 'cleaning'.
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No water's coming out
G Is there water in the tank?
G Is the tank fitted correctly?
Air may be trapped inside: repeat the steps under 'Before making coffee for the
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first time'.
No coffee's coming out, or there's just a trickle
G The filter holes may be blocked: see 'cleaning'.
G The liquid coffee outlet may be blocked. Switch off and put a bowl underneath.
Remove the filter holder and switch on again. If water doesn't flow evenly from
all the holes, clean it: see 'cleaning'.
G The thermocream disc may need cleaning: see 'cleaning'.
®
G The coffee may be ground too finely.
Is there water in the tank?
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.
.
. Never allow the milk to
. Switch the steam and
.
. Allow a good
.
.
. When
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The filter's overflowing
G Is the filter holder on properly? Switch off before checking.
G Have you used too much coffee (more than two measuring spoonfuls)?
The liquid coffee outlet may be clogged with coffee grains: see 'cleaning'.
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G If using coffee pads has the correct filter been used?
The coffee's weak and cold
G The coffee may not be finely ground enough.
You may have let too much water through.
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G The coffee light may have been on when the coffee button was pressed.
G Is the thermocream disc in the filter holder?
®
cleaning
G Before cleaning, unplug and let everything cool.
G Pull out the tank, empty and dry after use.
maxi-cappucino nozzle
1 Pull off the rubber nozzle and wash after every use - otherwise the milk will dry
on.
2 Wipe the metal pipe with a damp cloth and clear the hole with a needle.
filter
Remove and wash. Unblock the holes with a small brush. Then dry.
thermocream disc
®
1 Pop it out: turn the filter holder over and tap it on a hard surface. Wash.
2 Periodically remove the seal and separate the two black discs
the tap. Use a pin to clear the holes in the sides and top of the nut
the centre hole on the other side µ.
cup stand, drip tray, filter holder, tank
Wash, then dry.
liquid coffee outlet
Remove built-up coffee grains with a toothpick ¸.
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G Periodically allow water to pass through without attaching the filter holder.

service and customer care

If the cord is damaged it must, for safety reasons, be replaced by Kenwood or
an authorised Kenwood repairer.
UK
If you need help with:
G using your machine or
G servicing, spare parts or repairs (in or out of guarantee)
call Kenwood on 023 92392333 and ask for Customer Care. Have your
model number ready - it's on the underside of your machine. Alternatively,
contact your authorised Kenwood repairer: look in YELLOW PAGES under
'Electrical appliance repairs'.
Eire
See our advertisement in Golden Pages.
other countries
Contact the shop where you bought your machine.
guarantee (UK only)
If your espresso machine goes wrong within one year from the date you bought
it, we will repair it (or replace it if necessary) free of charge provided:
you have not misused, neglected or damaged it;
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G it has not been modified (unless by Kenwood);
G it is not second-hand;
G it has not been used commercially;
G you have not fitted a plug incorrectly; and
G you supply your receipt to show when you bought it.
This guarantee does not affect your statutory rights.
. Wash under
. Clear