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Supermicro C9X299 User Manual

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C9X299-PG300F
USER'S MANUAL
Revision 1.0a

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  • Page 1 C9X299-PG300F USER'S MANUAL Revision 1.0a...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 About This Manual This manual is written for system integrators, IT technicians, and knowledgeable end users. It provides information for the installation and use of the C9X299-PG300F motherboard. About This Motherboard The Supermicro C9X299-PG300F motherboard supports an Intel® Core® X-Series processor in an LGA2066 socket.
  • Page 4 Super C9X299-PG300F User's Manual Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 5: Table Of Contents

    Table of Contents Table of Contents Chapter 1 Introduction 1.1 Checklist ..........................7 1.2 Processor and Chipset Overview ..................17 1.3 Special Features ........................17 1.4 System Health Monitoring ....................18 1.5 ACPI Features ........................18 1.6 Power Supply ........................19 1.7 Serial Port ...........................19 Chapter 2 Installation 2.1 Static-Sensitive Devices .....................20 Precautions ........................20 Unpacking .........................20...
  • Page 6 Super C9X299-PG300F User's Manual 2.9 Jumper Settings .........................52 How Jumpers Work ......................52 2.10 LED Indicators ........................58 Chapter 3 Troubleshooting 3.1 Troubleshooting Procedures ....................60 3.2 Technical Support Procedures ...................64 3.3 Frequently Asked Questions ....................65 3.4 Battery Removal and Installation ..................66 3.5 Returning Merchandise for Service ..................67 Chapter 4 UEFI BIOS 4.1 Introduction .........................68...

  • Page 7: Chapter 1 Introduction

    • Product safety info: http://www.supermicro.com/about/policies/safety_information.cfm • If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level.
  • Page 8 Super C9X299-PG300F User's Manual Figure 1-1. C9X299-PG300F Motherboard Image Note: All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual. The motherboard you received may or may not look exactly the same as the graphics shown in this manual.
  • Page 9 Chapter 1: Introduction Figure 1-2. C9X299-PG300F Motherboard Layout (not drawn to scale) LAN CTRL SYS_FAN3 HD AUDIO KB/Mouse USB 0/1 LAN2 LAN1 USB3.1 (3.1 Gen2) 6/7 USB3.0 (3.1 Gen1) 4/5 JIPMB1 JPG1:VGA DIMMB1 JPB1 DIMMB2 DIMMA1 DIMMA2 BIOS LICENSE JPW3 PCI-E M.2-M2...
  • Page 10 Super C9X299-PG300F User's Manual Quick Reference LAN2 USB 3.1 (3.1 Gen2) 6/7 JPG1 LAN1 JIPMB1 USB 3.0 (3.1 Gen1) 4/5 KB/Mouse SYS_FAN3 JPB1 HD AUDIO USB 0/1 LAN CTRL SYS_FAN3 HD AUDIO KB/Mouse USB 0/1 LAN2 LAN1 AUDIO_FP USB3.1 (3.1 Gen2) 6/7 USB3.0 (3.1 Gen1) 4/5...
  • Page 11 Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting CLEAR CMOS CMOS Clear Switch Push Button Switch Pins 1-2 (Enabled) JPB1 IPMI Function Pins 2-3 (Disable) JPG1 VGA Enable/Disable Pins 1-2 (Enable) JPME2 Intel Manufacturing Mode Pins 1-2 (Normal) JWD1 Watch Dog Function Enable Pins 1-2 (RST)
  • Page 12 Super C9X299-PG300F User's Manual Connector Description JTPM1 Trusted Platform Module (TPM)/Port 80 Header KB/MOUSE PS/2 Keyboard/Mouse Port LAN1, LAN2 LAN1: 10Gb LAN Port, LAN2: 1Gb LAN Port PCI-E M.2-M1, PCI-E M.2-M2 PCI-E M.2 Connectors 1 and 2 (Small form factor devices and other portable devices...
  • Page 13 Motherboard Features Motherboard Features • The C9X299-PG300F motherboard supports a single Intel Core X-Series processor in an LGA2066 socket. Memory • Supports up to 128GB of unbuffered Non-ECC DDR4 memory, two DIMMs per channel (2DPC) with speeds of up to...
  • Page 14 Super C9X299-PG300F User's Manual Motherboard Features BIOS • 128Mb AMI BIOS® SPI Flash BIOS • PCI-E 3.0, ACPI 3.0, BIOS rescue hot-key, Overclock support Power Management • ACPI power management • Power button override mechanism • Power-on mode for AC power recovery System Health Monitoring •...
  • Page 15 Chapter 1: Introduction Figure 1-3. Chipset Block Diagram (28 Lanes) SMBUS SMBUS SKX-X : VR13 SVID DDR4 (2DPC) Non-ECC UDIMM DIMMA0 DIMMA1 Intel DIMMB0 PCI-E 3.0 x4 PCI-E 3.0 x4 DIMMB1 SWITCH 8.0GT/s PCI-E-28 Lanes DIMMC0 PCI-E x16 SLOT2 SWITCH (Socket-R) DIMMC1 DIMMD0...
  • Page 16 Super C9X299-PG300F User's Manual Figure 1-3. Chipset Block Diagram (44 Lanes) SMBUS SMBUS SKX-X : VR13 SVID DDR4 (2DPC) PCI-E 3.0 x8 PCI-E x16 SLOT1 Non-ECC UDIMM PCI-E 3.0 x8 SWITCH DIMMA0 8.0GT/s DIMMA1 PCI-E 3.0 x4 Intel DIMMB0 PCI-E 3.0 x4 PCI-E 3.0 x4...

  • Page 17: Processor And Chipset Overview

    Chapter 1: Introduction 1.2 Processor and Chipset Overview The C9X299-PG300F supports an Intel Core X-Series processor in the LGA2066 socket. With the Intel X299 PCH, the C9X299-PG300F is a high-end, multi-GPU motherboard that offers reliability and stability. It offers the latest high-performance features such as NVMe, M.2/U.2 storage interfaces, and DDR4 memory with speeds of up to 4000MHz (OC).

  • Page 18: System Health Monitoring

    Super C9X299-PG300F User's Manual 1.4 System Health Monitoring The motherboard has an onboard Baseboard Management Controller (BMC) chip that supports system health monitoring. Onboard Voltage Monitors The onboard voltage monitor will continuously scan crucial voltage levels. Once a voltage becomes unstable, it will give a warning or send an error message to the screen. Users can adjust the voltage thresholds to define the sensitivity of the voltage monitor.

  • Page 19: Power Supply

    As with all computer products, a stable power source is necessary for proper and reliable operation. It is even more important for processors that have high CPU clock rates. The C9X299-PG300F motherboard accommodates a 24-pin ATX power supply. Although most power supplies generally meet the specifications required by the CPU, some are inadequate.

  • Page 20: Chapter 2 Installation

    Super C9X299-PG300F User's Manual Chapter 2 Installation 2.1 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To prevent damage to your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD.

  • Page 21: Motherboard Installation

    Chapter 2: Installation 2.2 Motherboard Installation All motherboards have standard mounting holes to fit different types of chassis. Make sure that the locations of all the mounting holes for both the motherboard and the chassis match. Although a chassis may have both plastic and metal mounting fasteners, metal ones are highly recommended because they ground the motherboard to the chassis.

  • Page 22: Installing The Motherboard

    Super C9X299-PG300F User's Manual Installing the Motherboard 1. Locate the mounting holes on the motherboard. See the previous page for the location. 2. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis.

  • Page 23: Installing An M.2 Device (Optional)

    Chapter 2: Installation 2.3 Installing an M.2 Device (optional) Two M.2 (M-key) connectors are supported by the C9X299-PG300F. M.2 devices are used for solid state storage and internal expansion. Follow the steps below in order to install an M.2 device.

  • Page 24: Processor And Heatsink Installation

    CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. Installing a CPU 1. Remove the WARNING plastic cap from the socket.
  • Page 25 Chapter 2: Installation 2. There are two load levers on the LGA2066 socket. To open the socket cover, press and release the "Unlock 1st" lever, marked by an unlock symbol. Press down on Load Lever labeled 'Open 1st'. 3. Press the "Lock 1st" lever, marked by a lock symbol, to release the load plate that covers the CPU socket from its locking position.
  • Page 26 Super C9X299-PG300F User's Manual 5. Use your thumb and index finger to hold the CPU on its edges. Align the CPU keys, which have semi-circle cutouts, against the socket keys. Socket Keys CPU Keys 6. Once they are aligned, carefully lower the CPU straight down into the socket. To avoid damaging the CPU or socket, do not drop the CPU onto the socket, move it horizontally or vertically, or rub it against the socket pins.
  • Page 27 Chapter 2: Installation 8. Close the load plate with the CPU inside the socket. Lock the "Lock 1st" lever first, then lock the "Unlock 1st" lever second. Gently push the load levers down to the lever locks. Push down and lock Gently close the 'Close 1st' lever.

  • Page 28: Installing A Cpu Heatsink

    Super C9X299-PG300F User's Manual Installing a CPU Heatsink 1. Apply the proper amount of thermal grease to the heatsink. 2. Place the heatsink on top of the CPU so that the four mounting holes on the heatsink are aligned with those on the retention mechanism. Tighten the screws in the following order: Note: Screw #1 is not shown in the illustration.

  • Page 29: Removing A Heatsink

    Chapter 2: Installation Removing a Heatsink Warning: We do not recommend that the CPU or the heatsink be removed. However, if you do need to remove the heatsink, please follow the instructions below to uninstall the heatsink to avoid damaging the CPU or other components. 1.

  • Page 30: Memory Support And Installation

    Memory Support The C9X299-PG300F motherboard supports up to 128GB of Non-ECC DDR4 memory with speeds of up to 4000MHz (overclocked) in eight memory slots. Populating these DIMM slots with memory modules of the same type and size will result in interleaved memory, which will improve memory performance.

  • Page 31: Memory Population Guidelines

    Chapter 2: Installation Memory Population Guidelines When installing memory modules, always use DDR4 DIMM modules of the same size, type, and speed. Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM. Depending on which CPU is installed, DIMMs should be installed in the following configurations for optimized performance: Core™...

  • Page 32: Rear I/O Ports

    Super C9X299-PG300F User's Manual 2.6 Rear I/O Ports See Figure 2-1 below for the locations and descriptions of the various I/O ports on the rear of the motherboard. LAN CTRL SYS_FAN3 HD AUDIO KB/Mouse USB 0/1 LAN2 LAN1 USB3.1 (3.1 Gen2) 6/7 USB3.0 (3.1 Gen1) 4/5...
  • Page 33 Chapter 2: Installation High Definition Audio (back panel ports) This motherboard features a 7.1+2 Channel High Definition Audio (HDA) codec that provides 10 DAC channels. The HD Audio connections simultaneously supports multiple-streaming 7.1 sound playback with two channels of independent stereo output through the front panel stereo out, and front, rear, center and subwoofer speaker connections.
  • Page 34 Super C9X299-PG300F User's Manual Universal Serial Bus (USB) Ports There are two USB 2.0 ports (USB0/1), two USB 3.1 Gen1 ports (USB4/5), and two USB 3.1 Gen2 ports (USB6/7) located on the I/O back panel. The motherboard also has one front access USB 2.0 header (USB2/3).
  • Page 35 Chapter 2: Installation Universal Serial Bus (USB) Ports (Continued) Back Panel USB 6/7 ( USB 3.1 Gen2) Front Panel USB 8/9 ( USB 3.1 Gen1) Pin Definitions Pin Definitions Pin# Definition Pin# Definition Pin# Definition Pin# Definition VBUS Power VBUS Stda_SSRX- USB3_RN StdA_SSRX-...
  • Page 36 Super C9X299-PG300F User's Manual LAN Ports The motherboard has one 10Gigabit Ethernet port (LAN1) and one 1Gigabit Ethernet port (LAN2) on the I/O back panel. These ports accept RJ45 cables. Please refer to Section 2.10 for LAN LED information. LAN Port...

  • Page 37: Front Control Panel

    JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.
  • Page 38 Super C9X299-PG300F User's Manual Power Button The Power Button connection is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system. This button can also be configured to function as a suspend button (with a setting in the BIOS - see Chapter 4). To turn off the power when the system is in suspend mode, press the button for four seconds or longer.
  • Page 39 Chapter 2: Installation Overheat (OH)/Fan Fail LED Connect an LED cable to pins 7 and 8 of the Front Control Panel to use the Overheat/Fan Fail LED connections. The LED on pin 8 provides warnings of overheat and fan failure. Refer to the tables below for pin definitions.
  • Page 40 Super C9X299-PG300F User's Manual NIC1/NIC2 (LAN1/LAN2) LED The NIC (Network Interface Controller) LED connection for LAN1 port is located on pins 11 and 12 of JF1, and the LED connection for LAN2 port is on pins 9 and 10. Attach the NIC LED cables here to display network activity.
  • Page 41 Chapter 2: Installation Power LED The Power LED connection is located on pins 15 and 16 of JF1. See the table below for pin definitions. Power LED Pin Definitions (JF1) Pin# Definition 3.3V PWR LED NMI Button The non-maskable interrupt button header is located on pins 19 and 20 of JF1. See the table below for pin definitions.

  • Page 42: Connectors

    Super C9X299-PG300F User's Manual 2.8 Connectors Power Connections Main ATX Power Supply Connector The primary power supply connector (JPW1) meets the ATX SSI EPS 12V specification. You must also connect the 8-pin (JPW2/JPW3) processor power connectors to your power supply.
  • Page 43 Chapter 2: Installation Secondary Power Connectors JPW2 and JPW3 must also be connected to the power supply. These connectors are used to power the processor. +12V 8-pin Power Pin Definitions Pin# Definition Ground +12V Required Connection Important: To provide adequate power supply to the motherboard, connect the 24-pin ATX PWR and the 8-pin PWR connectors to the power supply.

  • Page 44: Headers

    PWM_Control Dual Cooling Zones The C9X299-PG300F supports Dual Cooling Zones, which can be controlled via IPMI. The first zone (PWM1) refers to the ambient temperature of the CPU and DIMM slots, and controls CPU_FAN1/2 and SYS_FAN1/2. The second zone (PWM2) refers to the ambient temperature of PCH and the add-on card area, and controls SYS_FAN3.
  • Page 45 Chapter 2: Installation Power SMB (I2C) Header The Power System Management Bus (I2C) connector (JPI2C1) monitors the power supplies, fans, and system temperatures. Refer to the table below for pin definitions. Power SMB Header Pin Definitions Pin# Definition Clock Data Power Fail Ground +3.3V...
  • Page 46 Super C9X299-PG300F User's Manual Pump Power Header The C9X299-PG300F has one +12V header for optional CPU liquid cooling systems. When using a liquid cooling system, attach the pump power cable to the 12V_PUMP_PWR1 header. COM Header One COM connection (COM1) is located on the motherboard. Refer to the table below for pin definitions.
  • Page 47 Chapter 2: Installation Standby Power Header The +5V Standby Power header is located at JSTBY1 on the motherboard. You must have a card with a Standby Power connector and a cable to use this feature. Refer to the table below for pin definitions. Standby Power Header Pin Definitions Pin#...
  • Page 48 Super C9X299-PG300F User's Manual Intel RAID Key Header The JRK1 header allows the user to enable RAID functions. Refer to the table below for pin definitions. Intel RAID Key Header Pin Definitions Pins Definition PU 3.3V PCH RAID KEY Front Accessible Audio Header A 10-pin audio header (AUDIO_FP) allows you to use the onboard sound for audio playback.
  • Page 49 Chapter 2: Installation TPM/Port 80 Header A Trusted Platform Module (TPM)/Port 80 header is located at JTPM1 to provide TPM support and a Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Trusted Platform Module Header Pin Definitions Pin#...
  • Page 50 1 and 2, and then install the battery. M.2 Connectors The C9X299-PG300F board contains two M.2 connectors. M.2 was formerly know as Next Generation Form Factor (NGFF) and serves to replace mini PCI-E and mSATA. M.2 allows for a greater variety of card sizes, increased functionality, and spatial efficiency.
  • Page 51 Six SATA 3.0 connectors, supported by the Intel X299 PCH chipset, are located on the C9X299-PG300F motherboard. These SATA ports support RAID 0, 1, 5, and 10. SATA ports provide serial-link signal connections, which are faster than the connections of Parallel ATA.

  • Page 52: Jumper Settings

    Super C9X299-PG300F User's Manual 2.9 Jumper Settings How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 53 Chapter 2: Installation Clear CMOS CMOS Clear is a push button switch that clears the CMOS when clicked. To clear the CMOS, push the Clear CMOS button. Note: Shut down the system and then push the Clear CMOS button to clear the CMOS. 1.
  • Page 54 Super C9X299-PG300F User's Manual Manufacturing Mode Close pins 2 and 3 of Jumper JPME2 to bypass SPI flash security and force the system to operate in the manufacturing mode, which will allow the user to flash the system firmware from a host server for system setting modifications.
  • Page 55 Chapter 2: Installation BMC Enabled Jumper JPB1 allows you to enable the embedded ASPEED AST2500 Baseboard Management Controller (BMC) to provide IPMI 2.0/KVM support on the motherboard. Refer to the table below for jumper settings. The default setting is BMC Enabled. BMC Enabled Jumper Settings Jumper Setting...
  • Page 56 Super C9X299-PG300F User's Manual Watch Dog JWD1 controls the Watch Dog function. Watch Dog is a monitor that can reboot the system when a software application hangs. Jumping pins 1 and 2 will cause Watch Dog to reset the system if an application hangs. Jumping pins 2 and 3 will generate a non-maskable interrupt signal for the application that hangs.
  • Page 57 Chapter 2: Installation Power Button In addition to the soft power switch provided in JF1, your motherboard is equipped with a 'soft' power button on the motherboard. This switch works the same way as the soft power switch on JF1. Reset Button When pressed, the Reset Button will reset the system and reboot.

  • Page 58: Led Indicators

    Super C9X299-PG300F User's Manual 2.10 LED Indicators LAN LEDs Two LAN ports (LAN1/LAN2) are located on the I/O back panel of the motherboard. Each Ethernet LAN port has two LEDs. The green LED indicates activity, while the other Link LED may be green, amber, or off to indicate the speed of the connection.
  • Page 59 TPM/PORT80 Chapter 2: Installation Status Code LED JLED1: 3 PIN POWER LED The Status Code LED is an alphanumeric display with two LED digits to provide the status or POST code, when the motherboard is powered on. Please download the following AMI publication for a complete list of POST codes: https://ami.com/ami_downloads/Aptio_V_Status_Codes.pdf.

  • Page 60: Chapter 3 Troubleshooting

    Super C9X299-PG300F User's Manual Chapter 3 Troubleshooting 3.1 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/ or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing, or installing any non hot-swap hardware components.
  • Page 61 Chapter 3: Troubleshooting 3. Remove all memory modules and turn on the system (if the alarm is on, check the specs of memory modules, reset the memory or try a different one). System Boot Failure If the system does not display POST or does not respond after the power is turned on, check the following: 1.
  • Page 62 Super C9X299-PG300F User's Manual Losing the System's Setup Configuration 1. Make sure that you are using a high-quality power supply. A poor-quality power supply may cause the system to lose the CMOS setup information. Refer to Section 2.8 for details on recommended power supplies.
  • Page 63 Chapter 3: Troubleshooting 3. Using the minimum configuration for troubleshooting: Remove all unnecessary components (starting with add-on cards first), and use the minimum configuration (but with the CPU and a memory module installed) to identify the trouble areas. Refer to the steps listed in Section A above for proper troubleshooting procedures.

  • Page 64: Technical Support Procedures

    Before contacting Technical Support, please take the following steps. Also, please note that as a motherboard manufacturer, Supermicro also sells motherboards through its channels, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problems with the specific system configuration that was sold to you.

  • Page 65: Frequently Asked Questions

    Note: The SPI BIOS chip used on this motherboard cannot be removed. Send your motherboard back to our RMA Department at Supermicro for repair. For BIOS Recovery instructions, please refer to the AMI BIOS Recovery Instructions posted at http://www.

  • Page 66: Battery Removal And Installation

    Super C9X299-PG300F User's Manual 3.4 Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery connector (BT1) on the motherboard.

  • Page 67: Returning Merchandise For Service

    Shipping and handling charges will be applied for all orders that must be mailed when service is complete. For faster service, RMA authorizations may be requested online (http://www.supermicro.com/ support/rma/). This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alteration, misuse, abuse or improper maintenance of products.

  • Page 68: Chapter 4 Uefi Bios

    UEFI BIOS 4.1 Introduction This chapter describes the AMIBIOS™ Setup utility for the C9X299-PG300F motherboard. The BIOS is stored on a chip and can be easily upgraded using a flash program. Note: Due to periodic changes to the BIOS, some settings may have been added or deleted and might not yet be recorded in this manual.

  • Page 69: System Information

    Chapter 4: UEFI BIOS 4.2 System Information The following information is displayed in the highlighted sections: • Motherboard Model Name - C9X299-PG300F • BIOS Version - the BIOS version number • Build Date and Time - the BIOS build date and time •...

  • Page 70: Ez Mode

    Super C9X299-PG300F User Manual 4.3 EZ Mode When you first enter the AMI BIOS setup utility, you will enter the EZ Mode setup screen. While in EZ Mode, the following information will display: • DRAM Status - Status of all DIMM slots •...

  • Page 71: Overclocking

    Chapter 4: UEFI BIOS 4.4 Overclocking You can always return to the EZ Mode screen by selecting the EZ Mode/Advanced Mode switch on the top of the screen. CPU Overclocking  All Core OC Setting This feature controls the CPU overclocking settings. The options are Manual, 3.8GHz, 3.9GHz, 4.0GHz, 4.1GHz, 4.2GHz, 4.3GHz, 4.4GHz, 4.5GHz, 4.6GHz, 4.7GHz, 4.8GHz, 4.9GHz, 5.0GHz, 5.1GHz, and 5.2GHz.
  • Page 72 Super C9X299-PG300F User Manual Core 1~16 Max Ratio This feature overrides the Core Max Ratio on a per-core basis. Core Max OC Ratio This feature controls the general maximum overclocking ratio for the CPU cores and Ring. The default is 0.
  • Page 73 Chapter 4: UEFI BIOS Turbo Mode When EMTTM is enabled, this feature enables processor Turbo Mode. The options are Disabled and Enabled. CPU Flex Ratio Override This feature enables CPU Flex Ratio Programming. The options are Disabled and Enabled. CPU Core Flex Ratio When the feature above is enabled, this feature allows for a custom ratio value to be entered.
  • Page 74 Super C9X299-PG300F User Manual Turbo Ratio Limit  TurboRatioLimit1~8 The defaults for all are 0. TurboRatioCores1~8 The defaults for all are 0.  Hardware PM State Control Hardware P-States This feature controls how P-States are selected. The Disable option bases the choice on OS Request.
  • Page 75 Chapter 4: UEFI BIOS CPU C6 report This feature controls CPU C6 reports to the operating system. The options are Disabled, Enabled, and Auto. Enhanced Halt State (C1E) This feature enables Enhanced Halt State (takes effect after reboot). The options are Disabled and Enabled.
  • Page 76 Super C9X299-PG300F User Manual tRAS This feature selects the Ras Active Time. Enter a number between 1-586. The default is 36. Command Timing This feature controls the desired memory controller command timing. The options are 1N, 2N, and 3N. 2nd memory timing: This feature configures the Minimum Write Recovery Time.
  • Page 77 Chapter 4: UEFI BIOS Enter a value for desired tRC. The default is 50. 3rd memory timing: tWTR_L Enter a value for desired tWTR_L. The default is 8. tCCD Enter a value for desired tCCD. The default is 0. tCCD_L Enter a value for desired tCCD_L.
  • Page 78 Super C9X299-PG300F User Manual tRWDD Enter a value for desired tRWDD. The default is 6. tWRDS Enter a value for desired tWRDS. The default is 1. tWRDR Enter a value for desired tWRDR. The default is 1. tWRDD Enter a value for desired tWRDD. The default is 1.
  • Page 79 Chapter 4: UEFI BIOS IOL (CHA DIMM1) Enter a value for desired IOL (CHA DIMM1). The default is 4. IOL (CHA DIMM2) Enter a value for desired IOL (CHA DIMM2). The default is 0. IOL (CHB DIMM1) Enter a value for desired IOL (CHB DIMM1). The default is 0. IOL (CHB DIMM2) Enter a value for desired IOL (CHB DIMM2).
  • Page 80 Super C9X299-PG300F User Manual Offset Prefix Use this feature to set the prefix value as a positive (+) or a negative (-). The options are + and -. Adjust Pll Use this feature to adjust the PLL for Higher-BCLK ratio combination. The options are Disabled and Enabled.
  • Page 81 Chapter 4: UEFI BIOS Offset Prefix Use this feature to set the prefix value as a positive (+) or a negative (-). The options are + and -. Uncore Uncore Voltage Offset (mV) Enter a value for the Uncore voltage offset (in millivolts). The value range is negative 1000 to positive 1000.
  • Page 82 Super C9X299-PG300F User Manual FIVR Faults This feature enables FIVR Faults. When this feature is disabled, OVP and OCP protection mechanisms will be masked. The options are Disabled and Enabled. *It is NOT recommended to select Disabled. Selecting Disabled may have negative consequences.

  • Page 83: Cpu

    Chapter 4: UEFI BIOS 4.5 CPU Processor Configuration  Information (dependant on current hardware) is shown for the following features: Processor BSP Revision Processor ID Processor Frequency Processor Max Ratio Processor Min Ratio Microcode Revision L1 Cache RAM L2 Cache RAM L3 Cache RAM Processor 0 Version Hyper-Threading [ALL]...
  • Page 84 Super C9X299-PG300F User Manual Execute Disable Bit This feature enables Execute Disable Bit. When disabled, it forces the Execute Disable feature flag to always return to 0. The options are Disabled and Enabled. Intel (VMX) Virtualization Technology This feature enables a VMM to utilize Vanderpool (virtualization) Technology hardware capabilities.
  • Page 85 Chapter 4: UEFI BIOS AES-NI Select Enabled to use the Intel Advanced Encryption Standard (AES) New Instructions (NI) to ensure data security. The options are Disabled and Enabled. APIC Physical Mode This feature enables APIC Physical Destination Mode. The options are Disabled and Enabled. Advanced Power Management Configuration ...
  • Page 86 Super C9X299-PG300F User Manual Enhanced Halt State (C1E) This feature enables Enhanced Halt State (takes effect after reboot). The options are Disabled and Enabled.  Package C State Control Package C State This feature controls the Package C State limit. The options are C0/C1 state, C2 state, C6 (non Retention) state, C6 (Retention) state, No Limit, and Auto.
  • Page 87 Chapter 4: UEFI BIOS Hardware PM State Control Hardware P-States This feature controls how P-States are selected. The Disabled option bases the choice on OS Request. The Native Mode/Native Mode with No Legacy Support option bases the choice on OS guidance. The "Out of Band Mode" option enables autonomous P-State selection.

  • Page 88: Memory

    Super C9X299-PG300F User Manual 4.6 Memory Memory Frequency This feature controls the maximum memory frequency (in MHz). The options are Auto, 1000, 1200, 1333, 1400, 1600, 1800, 1866, 2000, 2133, 2000, 2400, 2600, and 2666. Custom Refresh Enable This feature enables a custom memory refresh rate. The options are Disabled and Enabled.

  • Page 89: Advanced

    Chapter 4: UEFI BIOS 4.7 Advanced PCH-FW Configuration  The following information is displayed: ME Firmware Version ME Firmware Mode ME Firmware SKU ME File System Integrity Value ME Firmware Status 1 ME Firmware Status 2 ME FW Image Re-Flash This feature updates the Management Engine firmware from an image in a USB flash drive attached to a USB port.
  • Page 90 Super C9X299-PG300F User Manual Chipset Configuration  North Bridge  IIO Configuration EV DFX Features This feature enables IIO DFX devices and other CPU devices like PMON. The options are Disabled and Enabled. Isoc Mode This feature controls Isoc mode support. The options are Disabled, Enabled, and Auto.
  • Page 91 Chapter 4: UEFI BIOS CPU SLOT2 PCI-E 3.0 x 8 (IN X16)  Link Speed This feature controls the link speed for this PCI-E port. The options are Auto, Gen 1 (2.5 GT/s), Gen 2 (5GT/s), and Gen 3 (8 GT/s). PCI-E Port Max Payload Size This feature controls the maximum payload size of this PCI-E port.
  • Page 92 Super C9X299-PG300F User Manual IOAT Configuration  Disable TPH This feature disables TLP Processing Hints. The options are Yes (Disabled) and No (Enabled). Prioritize TPH This feature enables prioritizing TLP Processing Hints. The options are Disabled and Enabled. Relaxed Ordering This feature enables relaxed ordering.
  • Page 93 Chapter 4: UEFI BIOS Intel® VMD technology   Intel® VMD for Volume Management Device on CPU ® Intel VMD for Volume Management This feature enables Intel Volume Management Device technology. The options are Disabled and Enabled. PCI-E Completion Timeout Disable This feature enables the Completion Timeout.
  • Page 94 Super C9X299-PG300F User Manual Storage Option ROM/UEFI Driver This feature controls the execution of UEFI and Legacy OpROM. The options are Disabled, UEFI, and Legacy. Serial ATA Port 0~5 Software Preserve This feature displays the software information for the detected device.
  • Page 95 Chapter 4: UEFI BIOS Intel Turbo Boost Max Technology 3.0 This feature enables Intel Turbo Boost Max Technology 3.0 support. The options are Disabled, Enabled, and Auto. Boot Feature  Fast Boot Enable this feature to reduce the time the computer takes to boot up. The computer will boot with a minimal set of required devices.
  • Page 96 Super C9X299-PG300F User Manual Watch Dog Function If enabled, the Watch Dog timer will allow the system to reboot when it is unresponsive for more than five minutes. The options are Disabled and Enabled. Power Button Function This feature controls how the system shuts down when the power button is pressed. Select 4 Seconds Override for the user to power off the system after pressing and holding the power button for four seconds or longer.
  • Page 97 Chapter 4: UEFI BIOS AST2500SEC Super IO Configuration  Serial Port 2 Configuration Serial Port 2 This feature enables the Serial Port 2 (COM). The options are Unchecked (Disabled) and Checked (Enabled). Device Settings Change Settings This feature controls Super IO Device settings. The default is Auto. Serial Port Console Redirection ...
  • Page 98 Super C9X299-PG300F User Manual Parity A parity bit can be sent along with regular data bits to detect data transmission errors. Select Even if the parity bit is set to 0, and the number of 1's in data bits is even. Select Odd if the parity bit is set to 0, and the number of 1's in data bits is odd.
  • Page 99 Chapter 4: UEFI BIOS Console Redirection Select Enabled to use the SOL port for Console Redirection. The options are Unchecked (Disabled) and Checked (Enabled). Console Redirection Settings Terminal Type Use this feature to select the target terminal emulation type for Console Redirection. Select VT100 to use the ASCII Character set.
  • Page 100 Super C9X299-PG300F User Manual VT-UTF8 Combo Key Support Select Enabled to enable VT-UTF8 Combination Key support for ANSI/VT100 terminals. The options are Unchecked (Disabled) and Checked (Enabled). Recorder Mode Select Enabled to capture the data displayed on a terminal and send it as text messages to a remote server.
  • Page 101 Chapter 4: UEFI BIOS Bits per second This feature sets the transmission speed for a serial port used in Console Redirection. Make sure that the same speed is used in both host computer and the client computer. A lower transmission speed may be required for long and busy lines. The options are 9600, 19200, 57600, and 115200.
  • Page 102 Super C9X299-PG300F User Manual CPU SLOT2/SLOT4 Select This feature selects between a combination of SLOT2/SLOT4 configuration and only SLOT4. The options are CPU SLOT2 X8 SLOT4 X8 and CPU SLOT4 X16. Onboard LAN1 Support This feature enables or disables onboard LAN1. The options are Disabled and Enabled.
  • Page 103 Chapter 4: UEFI BIOS Security  Use this submenu to create Administrator and User passwords. Using ONLY an Administrator password limits access to BIOS setup. Using ONLY a User password will lock unauthorized users from booting the system and/or entering BIOS setup. Secure Boot ...
  • Page 104 Super C9X299-PG300F User Manual Key Management Provision Factory Default keys This feature provisions factory default keys on the next system boot while in Setup Mode. The options are Disabled and Enabled. Install Factory Default keys This feature forces the system into User Mode and installs factory defaults keys.

  • Page 105: Ipmi

    Chapter 4: UEFI BIOS 4.8 IPMI BMC Firmware Revision IPMI STATUS System Event Log SEL Components Select Enabled for all system event logging at bootup. The options are Disabled and Enabled. Erase SEL Select Yes, On next reset to erase all system event logs upon next system reboot. Select Yes, On every reset to erase all system event logs upon each system reboot.
  • Page 106 Super C9X299-PG300F User Manual Log EFI Status Codes This feature controls what EFI codes get logged. The options are Disabled, Error code, Progress code, and Both (error and progress). BMC Network Configuration This menu displays BMC information: IPMI LAN Selection IPMI Network Link Status This feature displays the IPMI Network Link status.
  • Page 107 The Disable option is for applications that require faster power on time without using Supermicro Update Manager (SUM) or extended IPMI features. The BMC network configuration in the BIOS setup is also invalid when IPMI Function Support is disabled. The general BMC function and motherboard health monitor such as fan control are still functioning even when this option is disabled.

  • Page 108: Boot

    Super C9X299-PG300F User Manual 4.9 Boot Setup Prompt Timeout This feature controls how long (in seconds) the boot process will wait for the Setup Activation key (normally <Delete>) to be pressed before moving on. The default is 1. Boot mode select Use this feature to select the type of device to be used for system boot.
  • Page 109 Chapter 4: UEFI BIOS NETWORK Drive BBS Priorities This feature allows the user to specify which UEFI network drive devices are boot devices. Boot Override This section contains three boot override options. They are aQuantia AQtion, PXE-2.0, UEFI: Built-in EFI Shell, and Launch EFI Shell from filesystem device. Save Options This section contains options related to saving, discarding, or loading changes made in the Setup process.

  • Page 110: Bios Update

    4. Select File and then in the pop-up menu select General USB Flash Disk 1.00. 5. Select the filename (i.e., "C9X299-PG300F") in the pop-up menu. 6. Select Flash to flash the BIOS. A pop-up message will appear to show the progress of the BIOS flash.

  • Page 111: Appendix A Bios Codes

    Appendix A: BIOS Codes Appendix A BIOS Codes BIOS Error POST (Beep) Codes During the POST (Power-On Self-Test) routines, which are performed upon each system boot, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue to boot. These error messages normally appear on the screen.

  • Page 112: Appendix B Software Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wftp/driver/. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to create a DVD of the drivers and utilities it contains.

  • Page 113: Superdoctor® 5

    B.2 SuperDoctor® 5 The Supermicro SuperDoctor 5 is a hardware monitoring program that functions in a command-line or web-based interface in Windows and Linux operating systems. The program monitors system health information, such as CPU temperature, system voltages, system power consumption, and fan speed, and provides alerts via email or the Simple Network Management Protocol (SNMP).

  • Page 114: Appendix C Standardized Warning Statements

    The following statements are industry standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components.
  • Page 115 Appendix C: Warning Statements Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. ¡Advertencia! Existe peligro de explosión si la batería se reemplaza de manera incorrecta.

  • Page 116: Product Disposal

    Super C9X299-PG300F User's Manual Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要があります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.

  • Page 117: Appendix D Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.

  • Page 118: Recovering The Bios Block With A Usb Device

    Super C9X299-PG300F User's Manual D.3 Recovering the BIOS Block with a USB Device This feature allows the user to recover the main BIOS image using a USB-attached device without additional utilities used. A USB flash device such as a USB Flash Drive, or a USB CD/DVD ROM/RW device can be used for this purpose.
  • Page 119 Appendix D: UEFI BIOS Recovery 2. Insert the USB device that contains the new BIOS image ("Super.ROM") into your USB port and reset the system until the following screen appears: 3. After locating the new BIOS binary image, the system will enter the BIOS Recovery menu as shown below: Note: At this point, you may decide if you want to start the BIOS recovery.
  • Page 120 Super C9X299-PG300F User's Manual 5. After the BIOS recovery process is completed, press any key to reboot the system. 6. Using a different system, extract the BIOS package into a USB flash drive. 7. Press <Del> during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu.
  • Page 121 Appendix D: UEFI BIOS Recovery 8. When the UEFI Shell prompt appears, type fs# to change the device directory path. Go to the directory that contains the BIOS package you extracted earlier from Step 6. Enter flash.nsh BIOSname.### at the prompt to start the BIOS update process. Note: Do not interrupt this process until the BIOS flashing is complete.

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