Table of Contents
Advertisement
RED ROCKET-X INSTALLATION INSTRUCTIONS
CHAPTER 8:
TROUBLESHOOT RED ROCKET-X
TRANSCODE SPEEDS
SYMPTOM
Transcoding footage takes longer than expected.
POTENTIAL RESOLUTIONS
Many factors affect transcode speeds. In general, the following factors decrease the transcode speed: long clip
length; high resolution; high frame rate; and low compression. Here are a few options that may increase transcode
speeds:
Ensure that REDCINE-X PRO
Ensure that the RED ROCKET-X
If the RED ROCKET-X is in a Thunderbolt™ expansion chassis, install the RED ROCKET-X in a Mac Pro
instead of the Thunderbolt expansion chassis.
Upgrade storage I/O throughput.
Export to different codec or format.
HDMI ADAPTOR NOT WORKING
SYMPTOM
®
HDMI
adaptor for HDMI Output over DisplayPort is not working.
POTENTIAL RESOLUTIONS
Ensure that the driver is v2.1.31 or later.
Ensure that the firmware is v1.4.1.16 or later.
Ensure that REDCINE-X PRO is build 37 or later.
RED ROCKET-X OUT OF DATE
SYMPTOM
REDCINE-X PRO displays the following warning: "RedRocket # Driver or firmware is out of date."
POTENTIAL RESOLUTION
Download and install the latest versions of REDCINE-X PRO and the RED ROCKET-X Installer.
C O PYR I G HT © 2 0 1 9 R ED.C O M , LLC
®
is up-to-date.
®
firmware and driver are up-to-date.
®
tower
9 5 5 - 0 0 3 3 , R EV - T
|
3 9
Advertisement
Table of Contents
