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Red Digital Cinema RED ROCKET-X Installation Instructions Manual

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RED ROCKET-X

INSTALLATION INSTRUCTIONS

RED ROCKET-X
RED.COM

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Summary of Contents for Red Digital Cinema RED ROCKET-X

  • Page 1: Installation Instructions

    RED ROCKET-X INSTALLATION INSTRUCTIONS RED ROCKET-X RED.COM...

  • Page 2: Table Of Contents

    CHAPTER 2: RED ROCKET-X Connectors RED ROCKET-X Connectors HD-SDI Slot Filler Connectors CHAPTER 3: Install in a Mac Pro Power Supply Install RED ROCKET-X and HD-SDI Slot Filler 10 CHAPTER 4: Install in a Thunderbolt Expansion Chassis Power Supply PCIe Slot Considerations...

  • Page 3: Disclaimer

    RED ROCKET-X INSTALLATION INSTRUCTIONS NOTE: Connecting this device to peripheral devices that do not DISCLAIMER comply with Class A requirements or using an unshielded peripheral ® has made every effort to provide clear and accurate data cable could also result in harmful interference to radio or information in this document, which is provided solely for the user’s...

  • Page 4: Safety Instructions

    DO NOT use electric shock, and damage to the RED ROCKET- the RED ROCKET-X in the rain or under other conditions with high X, DO NOT attempt to perform any servicing other...

  • Page 5: Chapter 1: Red Rocket-X Overview

    ® NOTE: The RED ROCKET-X supports HELIUM R3D files with GPU assisted decoding. NOTE: You can install and use a RED ROCKET and a RED ROCKET-X in the same system. However, you can only ® ® use one (1) of these cards at a time. For example, DaVinci...

  • Page 6: Supported Operating Systems

    R3D SDK. RED DOES NOT provide drivers for Linux. REQUIRED SOFTWARE RED ROCKET-X driver: Part of the RED ROCKET-X Installer, available for download at www.red.com/downloads. RED ROCKET-X firmware: Part of the RED ROCKET-X Installer, available for download at www.red.com/downloads.

  • Page 7: Red Rocket-X Components

    Two (2) M3x0.7 x 6 mm pan head screws (for PC extender installation) HOW TO HANDLE THE RED ROCKET-X When handling the RED ROCKET-X, hold the card by the gray card chassis and the metal bracket. Avoid touching the board and connectors.

  • Page 8: Chapter 2: Red Rocket-X Connectors

    PC extender to fit the RED ROCKET-X securely in the PCIe slot and card holder  1. The RED ROCKET-X DisplayPort does not support DVI and DVI adaptors.  2. Disabled C O PYR I G HT © 2 0 1 9 R ED.C O M , LLC 9 5 5 - 0 0 3 3 , R EV - T    |...

  • Page 9: Hd-Sdi Slot Filler Connectors

    RED ROCKET-X INSTALLATION INSTRUCTIONS HD-SDI SLOT FILLER CONNECTORS The HD- SDI slot filler provides optional high- definition serial digital interface (HD- SDI) connectors for the RED ROCKET-X. Installing the HD-SDI slot filler is optional. Review your system and project requirements before you decide whether or not to install the HD-SDI slot filler.

  • Page 10: Chapter 3: Install In A Mac Pro

    The RED ROCKET-X must be connected to your Mac Pro power supply via a PCIe 6-pin to 6-pin power cable. The RED ROCKET-X ships with a PCIe 6-pin to 6-pin Dual Y Power Splitter in case both of the power connectors in your Mac Pro are in use, or in case you do not have an extra PCIe 6-pin to 6-pin power cable.
  • Page 11 6-pin PCIe power cable (either a PCIe 6-pin to 6-pin power cable or the included PCIe 6-pin to 6-pin Dual Y Power Splitter) to power connector B on the backplane board (this is the upper power connector that is closer to the optical drive). Connect the 6-pin PCIe power cable to the RED ROCKET-X in Step...
  • Page 12  13. Angle the RED ROCKET-X so that the end with the DisplayPort connections is angled toward the upper right corner.  14. Insert the RED ROCKET-X into the system so that the metal bracket at the end with the DisplayPort connections clears the top.
  • Page 13 RED ROCKET-X INSTALLATION INSTRUCTIONS  16. Line up the RED ROCKET-X connectors with slot 2, and then gently but firmly press the card into the slot, ensuring that the lip at the end slides between slot 2 and slot 3. Figure: Insert RED ROCKET-X NOTE: To prevent damage to your system and the RED ROCKET-X, DO NOT rock the card or use excessive force when installing the RED ROCKET-X.
  • Page 14 CAUTION: Ensure that the HD-SDI slot filler or connectors DO NOT contact other components inside the computer.  C. Connect the SDI Out A cable on the HD-SDI slot filler to the SDI Out A connector on the RED ROCKET-X. The SDI Out A connector is the right connector when the RED ROCKET-X is installed.
  • Page 15 RED ROCKET-X INSTALLATION INSTRUCTIONS  20. Place the PCI bracket under the brace and tighten the two (2) thumbscrews to secure the RED ROCKET-X. NOTE: The photo below shows the system without the HD-SDI slot filler installed. Figure: Install PCI Bracket  21.

  • Page 16: Chapter 4: Install In A Thunderbolt Expansion Chassis

    PCIe lanes and can accommodate a full-length x16 card. If you plan on installing the RED ROCKET-X in a physical PCIe slot that is smaller than the connector at the bottom of the RED ROCKET-X, ensure that there is an opening at the end of the PCIe slot.
  • Page 17  6. If the chassis has any screws installed that are intended to secure the card to the chassis, remove those screws.  7. Line up the RED ROCKET-X connectors with the slot that has the highest number of electrical PCIe lanes, and then gently but firmly press the card into the slot.
  • Page 18 RED ROCKET-X INSTALLATION INSTRUCTIONS  8. Plug the Thunderbolt expansion chassis 6-pin PCIe power cable into the RED ROCKET-X. Make sure that the latch of the power cable aligns with the corresponding slot on the RED ROCKET-X. For more information, go to "Power...
  • Page 19 Phillips #1 screwdriver.  D. Connect the SDI Out A cable on the HD-SDI slot filler to the SDI Out A connector on the RED ROCKET-X. The SDI Out A connector is the right connector when the RED ROCKET-X is installed.

  • Page 20: Chapter 5: Install In A Windows-Based

    Before installing the RED ROCKET-X , ensure that you have the appropriate power connector or power cable adaptor to plug into the RED ROCKET-X 6-pin power connector. The 6-pin PCIe power cable that is included with the RED ® ®...

  • Page 21: Install Red Rocket-X And Hd-Sdi Slot Filler

    Depending on how your system is set up, you may need to rearrange components in your system or perform actions not described in these instructions in order to successfully install the RED ROCKET-X and HD-SDI slot filler. For more information about installing components in your system, refer to the computer manufacturer instructions.
  • Page 22 Figure: Remove Slot Bracket  8. Line up the RED ROCKET-X connectors with a PCIe x16 physical slot that provides at least 16 lanes (x16), and then gently but firmly press the card into the slot. If you installed the PC extender, ensure that the PC extender slides into the PCIe card holder.
  • Page 23 RED ROCKET-X INSTALLATION INSTRUCTIONS  9. Plug the Windows-based computer 6-pin PCIe power cable into the RED ROCKET-X. Make sure that the latch of the power cable aligns with the corresponding slot on the RED ROCKET-X. Figure: Connect Power to RED ROCKET-X C O PYR I G HT ©...
  • Page 24 HD-SDI slot filler to the computer.  D. Connect the SDI Out A cable on the HD-SDI slot filler to the SDI Out A connector on the RED ROCKET-X. The SDI Out A connector is the right connector when the RED ROCKET-X is installed.

  • Page 25: Chapter 6: Install Red Rocket-X

    ® To install the RED ROCKET-X Installer on Mac OS X , follow the instructions below:  1. Ensure that you have installed the RED ROCKET-X in your computer. For more information, go to "Install in a Mac Pro" on page 10 "Install in a Thunderbolt Expansion Chassis"...
  • Page 26 RED ROCKET-X INSTALLATION INSTRUCTIONS  5. Click Continue. Figure: Click Continue  6. Click Continue. Figure: Click Continue The license agreement displays. C O PYR I G HT © 2 0 1 9 R ED.C O M , LLC 9 5 5 - 0 0 3 3 , R EV - T    |   2 6...
  • Page 27 RED ROCKET-X INSTALLATION INSTRUCTIONS  7. Read the license agreement and click Continue. Figure: Click Continue An additional confirmation window opens.  8. Click Agree. Figure: Click Agree C O PYR I G HT © 2 0 1 9 R ED.C O M , LLC...
  • Page 28 RED ROCKET-X INSTALLATION INSTRUCTIONS  9. Click Install. NOTE: Depending on your system, you may be required to enter your user name and password to begin installation. Figure: Click Install C O PYR I G HT © 2 0 1 9 R ED.C O M , LLC...
  • Page 29 RED ROCKET-X INSTALLATION INSTRUCTIONS  10. Click Continue Installation. Figure: Click Continue Installation A progress bar displays during the installation. Figure: Progress Bar Displays The message “Install Succeeded” displays when installation is complete. C O PYR I G HT © 2 0 1 9 R ED.C O M , LLC...

  • Page 30: Install Red Rocket-X (Windows)

    INSTALL RED ROCKET-X (WINDOWS) To install the RED ROCKET-X Installer for a Windows-based computer, follow the instructions below:  1. Ensure that you have installed the RED ROCKET-X in your computer. For more information, go to "Install in a Windows-Based Computer" on page 20.
  • Page 31 RED ROCKET-X INSTALLATION INSTRUCTIONS  5. Click Next. Figure: Click Next  6. Read the User License Agreement and select the I accept the terms in the License Agreement check box.  7. Click Next. Figure: Click Next C O PYR I G HT © 2 0 1 9 R ED.C O M , LLC...
  • Page 32 RED ROCKET-X INSTALLATION INSTRUCTIONS  8. Click Next. Figure: Click Next  9. Click Install. Figure: Click Install C O PYR I G HT © 2 0 1 9 R ED.C O M , LLC 9 5 5 - 0 0 3 3 , R EV - T    |   3 2...
  • Page 33 RED ROCKET-X INSTALLATION INSTRUCTIONS  10. Click Shutdown. Figure: Click Shutdown  11. Power cycle the computer.  A. Click the Start button.  B. Click Power and select Shut down.  C. Turn on the computer. C O PYR I G HT © 2 0 1 9 R ED.C O M , LLC...

  • Page 34: Validate Red Rocket-X Installation

    After installation, verify that the computer recognizes the RED ROCKET-X. VALIDATE RED ROCKET-X INSTALLATION (MAC OS X) Follow the instructions below to ensure that your system recognizes the RED ROCKET-X:  1. Click the Apple icon and select About This Mac.
  • Page 35 RED ROCKET-X INSTALLATION INSTRUCTIONS  3. Go to Hardware > PCI Cards. The RED ROCKET-X is listed as one of the video cards. If you see an incorrect number of PCle lanes, go to "Mac OS X System Information Shows Incorrect Number of PCIe Lanes for Rocket-X" on page 40.
  • Page 36  5. Double-click RED ROCKET-X. Figure: Double-click REDROCKET-X The RED ROCKET-X Properties window opens.  6. Select the Driver tab and confirm the correct driver version. C O PYR I G HT © 2 0 1 9 R ED.C O M , LLC...

  • Page 37: Chapter 7: Set Up Red Rocket-X In Redcine-X Pro

    Show Rocket Error dialog on startup: Select this to display an error in the Status panel when the RED ROCKET-X is installed in a lane slower than a x16 slot. For example, if your RED ROCKET-X is installed in a Thunderbolt expansion chassis, you see this error because the majority of Thunderbolt expansion chassis do not have x16 slots.

  • Page 38: Set Up Video Out

    RED ROCKET-X INSTALLATION INSTRUCTIONS SET UP VIDEO OUT With the RED ROCKET-X, you can perform video out in REDCINE-X PRO. The RED ROCKET-X supports 1.5G, 3G, ® DisplayPort, and HDMI through a DisplayPort to HDMI dongle (not included). At this time, you cannot perform video out with a third-party application.

  • Page 39: Transcode Speeds

    Ensure that the RED ROCKET-X firmware and driver are up-to-date. ® If the RED ROCKET-X is in a Thunderbolt™ expansion chassis, install the RED ROCKET-X in a Mac Pro tower instead of the Thunderbolt expansion chassis. Upgrade storage I/O throughput.

  • Page 40: Reduced Performance Over Thunderbolt

    EXPLANATION This is normal behavior for the RED ROCKET-X under Mac OS X and does not impact the performance of the RED ® ROCKET-X. To view the correct number of PCIe lanes, go to the RED ROCKET setup dialog window in REDCINE-X PRO.

  • Page 41: Cannot Use Monitor Via Displayport Or Hdmi

    Figure: Video Out Preferences NOTE: If you do not see these options, ensure that the most recent versions of the RED ROCKET-X Installer and REDCINE- X PRO are fully installed. If you are still experiencing issues, submit a Support ticket at https://support.red.com.

  • Page 42: Thunderbolt Expansion Chassis Installations

    REDCINE-X PRO DOES NOT RECOGNIZE RED ROCKET-X IN THUNDERBOLT EXPANSION CHASSIS SYMPTOM A RED ROCKET-X is installed in a Thunderbolt expansion chassis that is connected to your Mac. The Mac recognizes the RED ROCKET-X but REDCINE-X PRO does not. POTENTIAL RESOLUTION  1.

  • Page 43: Appendix A: Technical Specifications

    RED ROCKET-X INSTALLATION INSTRUCTIONS APPENDIX A: TECHNICAL SPECIFICATIONS TECHNICAL DATA SPECIFICATION DESCRIPTION PCI Bus Requirements PCIe slot that accepts an x16 card, and has 16 lanes of data for maximum performance One (1) 6-pin PCIe power cable Board Size Full-length PCIe (approx. 12" length), single-slot Operating Temperature 5°C to 40°C (41°F to 104°F)

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