Truma iNet X Operating Instructions Manual page 8

Manufacturer. The Warranty does not cover additional costs
arising from complicated removal or installation jobs on the
appliance (e.g. dismantling of furnishings or parts of the vehi-
cle body), and neither does it cover travel expenses incurred
by the authorised service partner or the Manufacturer.
No further-reaching claims shall be permitted, especially dam-
age claims presented by the Consumer or third parties. This
shall not affect the provisions of the German Product Liability
Act (Produkthaftungsgesetz).
The voluntary manufacturer's warranty does not affect the
Consumer's legally valid claims for defects against the seller
in the relevant country of purchase. In individual countries
there may be warranties that can be issued by the relevant
dealer (official distributor, Truma Partner). In such cases the
warranty can be implemented directly through the dealer from
whom the Consumer bought the appliance. The warranty reg-
ulations of the country in which the appliance was purchased
by the Consumer for the first time shall also be applicable.
2. Warranty exclusions
No warranty claim shall be applicable under the following
circumstances:
– Improper, unsuitable, faulty or negligent use and any use
that is not compliant with the intended purpose
– Improper installation, assembly or commissioning, contrary
to operating or installation instructions
– Improper operation or operation contrary to operating or
installation instructions, particularly any disregard for main-
tenance, care or warning notes,
– Instances where installations, repairs or any other proce-
dures have been conducted by non-authorised parties
– Consumable materials and parts which are subject to natu-
ral wear and tear
8 EN
– Installation of replacement, supplementary or accessory
parts that are not original manufacturer's parts or which
have not been approved by the manufacturer. This applies
in particular if the appliance is subject to networked control,
if the control units or the software have not been approved
by Truma or if the Truma control unit (e.g. Truma CP plus
or Truma iNet Box) has not been exclusively used for con-
trolling Truma appliances or appliances approved by Truma.
– As a consequence of damage arising from foreign sub-
stances (e.g. oil, or plasticisers in the gas), chemical or
electrochemical influences in the water, or cases when the
appliance has come into contact with unsuitable substanc-
es (e.g. chemical products, flammable substances or un-
suitable cleaning agents)
– Damage caused by abnormal environmental or unsuitable
operating conditions
– Damage caused by force majeure or natural disasters or
any other influences not within Truma's responsibility
– Damage resulting from improper transport
– End customer's or third-party modifications of the appli-
ance, including any replacement, supplementary or acces-
sory parts, or installation of the same, especially concerning
the exhaust gas system or the cowl.
3. Making a warranty claim
The warranty must be claimed with an authorised service part-
ner or at the Truma Service Centre. All the relevant addresses
and phone numbers can be found at www.truma.com, in the
"Service" section.
The Manufacturer's address is:
Truma Gerätetechnik GmbH & Co. KG
Truma Servicezentrum
Wernher-von-Braun-Straße 12
85640 Putzbrunn, Germany