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Summary of Contents for Poly PLT V4210 Series
- Page 1 PLANTRONICS + POLYCOM. NOW TOGETHER AS Voyager 4210/4220 Office for desk phone User Guide...
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Page 2: Table Of Contents
Contents Overview Headset overview Base overview Accessories Hook up system Desk phone setup details Position Your Base Pair Pair again to base Pair to mobile device Pair mode Fit and charge Wear on the right or left Charge Check headset battery status Load software The Basics Power on your headset... -
Page 3: Overview
Overview Headset overview Siri Google Assistant ™ Amazon Alexa* LEDs Mute/unmute Alexa Smartphone feature: Voice assistant (requires app) Power ® Bluetooth pairing Charge port Volume Call ® Siri , Google Smartphone feature: Default voice assistant ™ Assistant Play/pause** Next track** Previous track** NOTE **Functionality varies by application. -
Page 4: Base Overview
Base overview Desk phone LED Telephone interface cable jack Bluetooth LED Headset Bluetooth pairing button Charging LED Desk phone listening volume USB port Desk phone speaking volume Power jack Desk phone configuration switch Handset lifter jack Accessories Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk phone call. -
Page 5: Hook Up System
Hook up system Using the diagram, connect your headset system. HEADSET PORT HEADSET PORT plantronics.com/software Plantronics Hub for Windows/Mac NO HEADSET PORT NO HEADSET PORT NOTE Base configuration settings Desk phone Setting (on bottom of base) Most phones Cisco phones Cisco phones with EHS cable Desk phone setup details Choose a desk phone setup... - Page 6 IMPORTANT Cisco phones use configuration on the bottom of the base. Most other phones use default configuration A. NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press both the headset button on your desk phone and the call control button on the headset to answer or end calls.
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Page 7: Position Your Base
IMPORTANT Cisco phones use configuration on the bottom of the base. Most other phones use default configuration A. Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems. -
Page 8: Pair
NOTE *Menus may vary by device. Select “PLT V4210 Series / PLT V4220 Series.” If necessary, enter four zeros (0000) for the passcode or accept the connection. Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing. -
Page 9: Fit And Charge
Fit and charge Wear on the right or left To position the microphone on the right or left side, rotate the microphone boom up and over. Gently bend the boom so it is approximately 2 finger widths from the corner of your mouth. IMPORTANT For true stereo sound, wear the boom on your right side. -
Page 10: Load Software
Load software Plantronics Hub is an invaluable headset tool. NOTE Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality. • Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. • Download Plantronics Hub for iOS/Android by visiting plantronics.com/software, the App Store or Google Play. -
Page 11: The Basics
The Basics Siri Google Assistant ™ Amazon Alexa* Power on your headset To turn on the headset, slide the Power button. Adjust volume • Headset volume Fine-tune your headset volume by adjusting the headset's volume up (+) and down (-) controls. •... - Page 12 Switch between calls (flash) To switch between calls: • Press the headset Call button for 2 seconds. NOTE Switching 2 desk phone calls can only be done from your desk phone.
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Page 13: More Features
More Features Play or pause audio Tap the Call button to pause or resume streaming audio. NOTE Functionality varies by application. May not function with web-based apps. Track selection Double-tap the Call button to skip to the next track or triple-tap the Call button to play the previous track. - Page 14 Disconnect your Bluetooth USB adapter from your computer Connect your headset directly to your computer with the provided 1.5 m USB cable Power off your headset to use density-friendly corded mode NOTE Your headset battery charges while in corded mode.
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Page 15: Troubleshooting
Troubleshooting Headset I can’t hear a dial tone in the • Make sure your headset is charged. headset. • Make sure your headset is paired to base. See Pair again to base. • Adjust the configuration switch (A--F) on the bottom of the base until a dial tone is heard. -
Page 16: Desk Phone
People I talk to can hear a buzz in • Move the base further away from your phone. See Position Your the background. Base. • If the base power supply is plugged into a power strip, plug it into the wall directly. I can't activate Siri or Google Now Your smartphone's default voice assistant is a mobile-only feature on my headset. -
Page 17: Support
Netherlands © 2020 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.
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