BenQ EW Series User Manual page 46

Faint shadow from the static image displayed is visible on the screen.
• Activate the power management function to let your computer and monitor go into a low
power "sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
Power LED indicator
The LED indicator is white or orange.
• If the LED lights up in solid white, the monitor is powered on.
• If the LED is illuminated in white and there is a message Out of Range on the screen, this
means you are using a display mode that this monitor does not support, please change the
setting to one of the supported mode. Please read the
from the link
• If the LED is illuminated in orange, the power management mode is active. Press any button
on the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary
support.
• If the LED is off, check the power supply mains socket, the external power supply and the
mains switch. Turn on the LED indicator from System > LED Indicator.
OSD controls
The OSD controls are inaccessible.
To unlock the OSD controls when it is preset to be locked, press and hold any key for 5
seconds.
OSD messages
A message Out of Range on the screen during computer boot up process.
If there is a message Out of Range on the screen during computer boot up process, this
means computer compatibility caused by operating system or graphic card. The system will
adjust the refresh rate automatically. Just wait until the operating system is launched.
Audio
No sound can be heard from the built-in speakers.
• Check whether the desired cable to input audio signals is properly connected. See
the audio cable. on page 14
• Increase the volume (volume may be muted or too low).
• Remove your headphone and/or external speakers. (If they are connected to the monitor,
the built-in speakers are automatically muted.)
46 Troubleshooting
"Adjusting the Screen Resolution"
for details.
"Preset display modes"
.
section
Connect