Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.
If you wish to repair an out-of-warranty product, you are recommended to go to a qualified service personnel and obtain repair parts from BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.
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• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed.
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If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. Caution •...
How to detach the stand and the base ..........................17 Using the monitor wall mounting kit ..........................19 Getting the most from your BenQ monitor ..................20 Downloading the LCD Monitor driver files from the Internet ................20 How to install the monitor on a new computer ......................21 How to upgrade the monitor on an existing computer ....................22...
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Input menu ....................................39 Quick Menu ....................................40 Color Mode menu ................................42 Eye care menu ..................................45 Audio menu .....................................47 System menu ..................................48 Troubleshooting ............................51 Frequently asked questions (FAQ)..........................51 Need more help?................................53 1/8/21 EX10-EM-V1...
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide Safety Instructions Regulatory Statements...
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I/O Cover Video Cable: HDMI Video Cable: DP (Optional accessory) Video Cable: DP to mini DP (Optional accessory) Audio Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.
Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 14. Headphone PC / Notebook / Gaming console...
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
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Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
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3. Connect the video cable. The video cables included in your package and the socket illustrations in this document may vary depending on the product supplied for your region. • Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device.
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6. Install the I/O cover. Align the I/O cover with the holes on the back of the monitor, and press the sides and the bottom of the cover against the holes to lock it into place. Push from the bottom of the cover and check if the it has been installed properly.
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Follow the instructions in Getting the most from your BenQ monitor on page 20 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. 2. Remove the I/O cover. Remove the I/O cover from its bottom as illustrated.
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4. Remove the monitor base. Release the screw on the bottom of the monitor base and detach the monitor base as illustrated. In case you intend to use your monitor on the stand in the future, please keep the monitor base and monitor stand somewhere safe for future use.
Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and...
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the local website. See Downloading the LCD Monitor driver files from the Internet on page 20 for details.
This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
How to install on Windows 10 system 1. Open Display Properties Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. Select from the menu. Properties 3. Click the tab. Hardware 4.
How to install on Windows 8 (8.1) system 1. Open Display Properties Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu.
How to install on Windows 7 system 1. Open Display Properties Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu.
How to adjust your monitor The control panel Name Description Looping key Accesses video source selection menu. See Switching the inputs quickly with the looping key on page 29 for more information. 5-way controller Accesses the functions or menu items as instructed by the on-screen icons.
5-way controller and basic menu operations The 5-way controller is located at the rear of the monitor. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Left Right Down...
5-way controller OSD icon Function operation Move to the left • Returns to the previous menu. • Exits OSD menu. All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor.
configuration on the first use of the monitor, so you can switch scenarios easily without further hasty setup. An example of monitor use in different scenarios For movie watching For PC gaming For console gaming Welcome Please select a scenario 1920 x 1080 Color Mode: Standard HDR: OFF...
2. Press the looping key repeatedly to cycle through the available video sources. Input HDMI1: Cinema HDMI2: Game DP: Standard Working with the Quick Menu The Quick Menu is a quick access to change some monitor settings frequently adjusted by scenario. It also provides the access to the main menu.
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Item Description Main menu Accesses the main menu. See Navigating the main menu on page 38 more information. Customizing the Quick Menu By default, there are 3 settings that could be customized to go with each scenario on the Quick Menu. Change the settings if desired.
Available menu options to each Color Mode Depending on the Color Mode you just set, the available options for color adjustment may vary. The list is for reference only as available options also vary by input. Menu options that are not available will become grayed out.
Items Description Black eQualizer Saved and applied by input and color mode switch. Light Tuner Color Vibrance Brightness Contrast Gamma Color Temperature Blur Reduction Working with the HDRi hot key The monitor takes advantage of Bright Intelligence Plus technology to balance screen brightness while playing HDR content to keep all image details.
Working with HDR technology • Your monitor supports HDR10 technology. • The information regarding HDR-compatible devices and content in this document is most up-to-date at the time of publication. For the latest information, contact your device manufacturer and content provider. To enable HDR function, you need to have a compatible player and content.
Choosing an audio scenario Several audio equalizers are provided for audio playback in different scenarios. 1. Press to bring up the Quick Menu. 2. Go to Menu > Audio > Audio mode. 3. Select one option from the list. See Audio mode on page 47 for more information.
2. Ensure to connect with DisplayPort or HDMI. See Connect the video cable. on page 14 for more information. For any questions related to FreeSync™ Premium performance please refer to www.AMD.com. Working with Video Format Support technology Your monitor supports playback of 24P videos if they were originally produced at this frame rate. With Video Format Support technology the monitor displays such videos at the correct cadence without any pulldowns to distort the source video.
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2. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 144 Hz. Refer to the Help document that came with your game for details. 3. To check if the screen refresh rate has been changed, go to the Quick Menu on your monitor and check the system information.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press to bring up the Quick Menu and select Menu to access the main menu. See 5-way controller and basic menu operations on page 27 for details.
Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Quick Menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Standard For basic PC application. • Input (cannot be changed) Game For gaming. • Color Mode (cannot be Cinema For watching movies. changed) • Light Tuner • Black eQualizer • Color Vibrance • AMA • Brightness • Contrast •...
Color Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Color Select a color mode that best suits the type of images shown on the Mode screen. Enables HDR function. • Black eQualizer • Light Tuner Game HDRi Enables HDR and B.I.+ functions at the same time while the contrast is enhanced.
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Item Function Range Color Normal Allows video and still photographs to be viewed Temperature with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the image and is factory pre-set to the news print standard white color.
Eye care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Color Adjusts color matching representation for people with color vision Weakness deficiency to distinguish colors easily. Red Filter Decides the effect produced by the red filter. A 0 ~ 20 stronger effect is produced as the value increases. Green Decides the effect produced by the green filter.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Language Sets the OSD menu language. • English Settings • Français The language options displayed on your OSD may differ • Deutsch from those shown on the right, depending on the • Italiano product supplied in your region. •...
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Item Function Range Display Display This feature is provided to allow aspect ratios other Mode than 16:9 to be displayed without geometric distortion. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images. Aspect The input image is displayed without geometric distortion filling as much of the display as possible.
Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Download from the website (see Product support on page 3). Refer to Resolution file . And then select the correct resolution, refresh rate and "Adjusting the Screen Resolution" make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Download from the website (see...
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Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Power LED indicator The LED indicator is white or orange.
Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service.
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