Towing Service - Hyundai Palisade 2020 Owner's Manual

What to do in an emergency
T T O O W W I I N N G G

Towing Service

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[A] : Dollies
If emergency towing is necessary,
we recommend having it done by an
authorized HYUNDAI dealer or a
commercial tow-truck
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.
6-22
On 2WD vehicles, it is acceptable to
tow the vehicle with the rear wheels
on the ground (without dollies) and
the front wheels off the ground. If any
of the loaded wheels or suspension
components are damaged or the
vehicle is being towed with the front
wheels on the ground, use a towing
dolly under the front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
If your vehicle is an AWD vehicle, it
must be towed with a wheel lift and
dollies or flatbed equipment with all
the wheels off the ground.
NOTICE
An AWD vehicle should never be
towed with the wheels on the
ground. This can cause serious
service. damage to the transaxle or the
AWD system.
NOTICE
• Do not tow the vehicle with the
front wheels on the ground as
this may cause damage to the
vehicle.
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• Do not tow with sling-type
equipment. Use a wheel lift or
flatbed equipment.
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