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Bay Networks Remote Annex 4000 Hardware Installation Manual

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Remote Annex
4000
Hardware Installation Guide
Part No. 166-024-151
Rev. C
March 1996

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Summary of Contents for Bay Networks Remote Annex 4000

  • Page 1 Remote Annex 4000 Hardware Installation Guide Part No. 166-024-151 Rev. C March 1996...
  • Page 2 The software described in this document is furnished under a license agreement and may only be used in accordance with the terms of that license. Bay Networks, Inc. does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3 Added new rear panel, ISDN support, new illustrations. Removed ISDN information; ISDN is not supported in RA 4000. Updated operational image file name (oper.46.enet). Chapter 3: Added information regarding error codes that reflect an Ethernet problem during the boot sequence. Remote Annex 4000 Hardware Installation Guide...
  • Page 4 Revision Level History Remote Annex 4000 Hardware Installation Guide...

  • Page 5: Table Of Contents

    Powering Up and Testing the Remote Annex 4000 ....... . .
  • Page 6 Correcting Remote Annex 4000 Parameters ........
  • Page 7 Power-up and Test ............... . C-8 Remote Annex 4000 Hardware Installation Guide...
  • Page 8 Contents viii Remote Annex 4000 Hardware Installation Guide...
  • Page 9 Figure 2-7. Removing the Remote Annex 4000 Dress Panel Cover .......
  • Page 10 Figures Remote Annex 4000 Hardware Installation Guide...
  • Page 11 Table 2-1. Remote Annex 4000 Configuration Options ........
  • Page 12 Tables Remote Annex 4000 Hardware Installation Guide...

  • Page 13: Preface

    Preface his guide describes how to install a Remote Annex 4000 Series on a local area network (LAN). See the software installation notes that come with your Remote Annex 4000 for a description of the software installation. See the Remote Annex Administrator’s Guide for UNIX for configuration information.

  • Page 14: Printing Conventions

    Preface Appendix A Port Pins and Signals This appendix details the connectors located on the rear panel of the Remote Annex 4000. Appendix B Cables and Connectors This appendix contains a description of the wiring for Remote Annex 4000 cables.

  • Page 15: Related Documents

    Warnings inform you about conditions that can have adverse effects on processing. Cautions notify you about dangerous conditions. Related Documents Each Remote Annex hardware platform ships with the appropriate hardware guide. The remaining documentation is included with the software. Remote Annex 4000 Hardware Installation Guide...
  • Page 16 Preface Remote Annex 4000 Hardware Installation Guide...

  • Page 17: Technical Support And Online Services

    Web, CompuServe, Support Source CD, Customer Support FTP, and InfoFACTS document fax service. Bay Networks Customer Service If you purchased your Bay Networks product from a distributor or authorized reseller, contact that distributor’s or reseller’s technical support staff for assistance with installation, configuration, troubleshooting, or integration issues.
  • Page 18 -- within approximately 4 hours. To purchase any of the Bay Networks support programs, or if you have questions on program features, use the following numbers: Region...

  • Page 19: Bay Networks Information Services

    This information is available from a variety of sources. World Wide Web The Bay Networks Customer Support Web Server offers a diverse library of technical documents, software agents, and other important technical information to Bay Networks customers and partners.

  • Page 20: Customer Service Ftp

    ® Central management and sponsorship of this FTP site lets you quickly locate information on any of your Bay Networks products. Support Source CD This CD-ROM -- sent quarterly to all contracted customers -- is a complete Bay Networks Service troubleshooting knowledge database with an intelligent text search engine.

  • Page 21: Infofacts

    This automated system has libraries of technical and product documents designed to help you manage and troubleshoot your Bay Networks products. The system responds to a fax from the caller or to a third party within minutes of being accessed.

  • Page 22: How To Get Help

    Technical Support and Online Services How to Get Help Use the following numbers to reach your Bay Networks Technical Response Center: Technical Response Telephone Number Fax Number Center Billerica, MA 1-800-2LANWAN (508) 670-8765 Santa Clara, CA 1-800-2LANWAN (408) 764-1188 Valbonne, France...

  • Page 23: Chapter 1 Introduction

    Remote Annex 4000 is used for: Remote Network Access. Dial-up Routing. Terminal, Printer, and Communications Access. Remote Network Access The Remote Annex 4000 is a multi-protocol, remote access server that provides remote network access to the following networks: Novell Netware. TCP/IP. AppleTalk.

  • Page 24: Dial-Up Routing

    Chapter 1 Introduction Dial-up Routing The Remote Annex 4000 provides dial-up routing support for UNIX and Novell networks. Using a Remote Annex 4000, network administrators can connect two or more local area networks (LANs) over a wide area network (WAN) using a standard telephone line.

  • Page 25: Terminal, Printer, And Communications Access

    Terminal, Printer, and Communications Access The Remote Annex 4000 provides terminal, printer, and communications access to users on a local area network. Figure 1-3 shows how the Remote Annex 4000 is used as a terminal and communications server. UNIX Corporate LAN...

  • Page 26: Remote Annex 4000 Description

    Centronics or Dataproducts interface. Main Logic Board Processor The Remote Annex 4000 main logic board (MLB) comes with the Intel 80486 SXLC2 clock-doubled processor. Ethernet The MLB supports an integrated 10Base2, 10Base5, and 10BaseT auto Connector sense Ethernet connector.

  • Page 27: Serial Line Controllers

    The MLB supports 2 megabytes of optional flash memory. Serial Line Controllers The Remote Annex 4000 can have either one or two SLCs that support asynchronous communications. Using both SLCs, the Remote Annex 4000 can support up to 72 ports.

  • Page 28: Asynchronous Slc

    The SLC types available are: 18-port SLC 36-port SLC Figure 1-6 illustrates a 72-port Remote Annex 4000 that contains two 36-port asynchronous SLCs. The Remote Annex 4000 has its dress panel cover removed to expose the connectors. Each PBX connector supports six serial ports.

  • Page 29: Firmware And Software

    A non-volatile EEPROM stores the configuration parameters. The Remote Annex 4000 can have a boot image in Flash ROM (optional) or can receive its image from a device on the network. This image is used to boot the Remote Annex 4000.
  • Page 30 Boot the Remote Annex 4000 manually. Once the Remote Annex 4000 has obtained a boot image and is booted, the console leaves the ROM monitor and displays the console monitor. Refer to Chapter 2 for information on the console monitor.

  • Page 31: Front Panel

    Chapter 1 Introduction Front Panel The Remote Annex 4000’s front panel consists of: Six system LEDs. One test LED. One test button. Eight status LEDs. Figure 1-6 illustrates the Remote Annex 4000’s front panel. Table 1-2 describes the panel’s system LEDs.

  • Page 32: Front Panel Components

    Flashing when the unit is transmitting data to, and receiving data from the network; flashing during diagnostics. Test LED The Test LED is on the front of the Remote Annex 4000 and lights when the Remote Annex 4000 is in test mode. 1-10...

  • Page 33: Rear Panel

    Test Button The Test Button allows you to change the operational mode of the Remote Annex 4000 from normal to test. It also functions as a Reset button (see following Note). The Remote Annex 4000 automatically powers up in normal mode. To enter test mode, press the Test button within 30 seconds of powering-up or resetting the unit.

  • Page 34: Rear Panel Components

    Figure 1-7. Remote Annex 4000 Rear Panel Rear Panel Components Console Port The Remote Annex 4000 has a separate console port with an 8-pin, RJ-45 connector for attaching the console. The console port provides access to the ROM Monitor commands when the Remote Annex 4000 is in test mode.
  • Page 35 Chapter 1 Introduction Mode Jumper The Mode Jumper is used to configure the Remote Annex 4000 properly to ensure compatibility with the operational image. The Mode Jumper setting is checked by the PROMs only at power-up or reset time. The jumper must be installed when running images prior to Release 9.3.

  • Page 36: Physical Characteristics

    220V position allows operation in the 180 to 260 VAC range. AC Line Socket The AC line socket supplies power to the Remote Annex 4000 through the AC power cord. The AC power cord is plugged into this socket.
  • Page 37 CSA C22.2 No. 220-M1986; and EN60950 (1992). Meets EMI requirements of FCC Class A and EN55022 Class A with shielded and unshielded cables. Meets EMI requirements of EN55022 Class B with shielded cables. Meets EMC requirements of EN50082-1. Remote Annex 4000 Hardware Installation Guide 1-15...
  • Page 38 Chapter 1 Introduction MTBF: 68,000 hrs (72 ports), calculated @ 25°C (Mil Std 217). Rear clearance requirement (for connectors and cables): 6 in. (15 cm). 1-16 Remote Annex 4000 Hardware Installation Guide...

  • Page 39: Chapter 2 Installing The Remote Annex 4000

    Auto-initializing the ROMs. Self-booting the Remote Annex 4000. Invoking a Console Monitor. Before you Begin The Remote Annex 4000’s software and operational image can be installed on four different devices. Table 2-1 outlines the different configurations the Remote Annex 4000 supports.

  • Page 40: Connecting A Lan Using Ethernet

    Remote Annex 4000 fan-out cables for asynchronous communications. One parallel printer cable with a 25-pin female connector. Connecting a LAN Using Ethernet The Remote Annex 4000 supports three types of Ethernet connections: Thin Ethernet, Thick Ethernet, or Twisted Pair (see Figure 2-1). Twisted Pair Ethernet...

  • Page 41: Connecting Thin Ethernet (10Base2) Cable

    Connecting Thin Ethernet (10Base2) Cable To connect Thin Ethernet (10Base2) or equivalent cable, you must use a T-connector. The T-connector is installed in your Ethernet network cable. Follow these steps to connect the Remote Annex 4000 to a Thin Ethernet cable (see Figure...

  • Page 42: Connecting Thick Ethernet (10Base5) Cable

    Connecting Thick Ethernet (10Base5) Cable To connect Thick Ethernet (10Base5) or equivalent transceiver cable, you must have already installed a 10Base5 Ethernet network cable. Follow these steps to connect the Remote Annex 4000 to a Thick Ethernet cable (see Figure...

  • Page 43: Connecting Twisted Pair Ethernet (10Baset) Cable

    Figure 2-3. Connecting Thick Ethernet Cable Connecting Twisted Pair Ethernet (10BaseT) Cable Follow the steps in this section to connect Twisted Pair (10BaseT) Ethernet cable to the Remote Annex 4000 (see Figure 2-4): Insert the RJ-45 connector located on the Twisted Pair Ethernet cable into the 10BaseT connector on the rear panel of the Remote Annex.

  • Page 44: Figure 2-4. Connecting Twisted Pair Ethernet Cable

    The green link indicator LED next to the 10BaseT connector goes on when power is applied and an active 10BaseT network segment is plugged in. Do not confuse this connector with the console port RJ-45 connector. Figure 2-4. Connecting Twisted Pair Ethernet Cable Remote Annex 4000 Hardware Installation Guide...

  • Page 45: Connecting A Console Terminal

    Connecting a Console Terminal A console terminal is used to access the ROM Monitor and boot the Remote Annex 4000 for the first time. Follow the steps in this section to connect a console terminal to the console port located on the rear panel of the Remote Annex 4000.

  • Page 46: Figure 2-6. Connecting To A Console Terminal

    Chapter 2 Installing the Remote Annex 4000 Plug the RJ-45 connector into the console port located on the back panel of the Remote Annex 4000 (Figure 2-6). When the connector clicks into place, the connection is secure. Appendix A describes the console port’s signal/pin allocation.

  • Page 47: Connecting Serial Devices

    Chapter 2 Installing the Remote Annex 4000 After the Remote Annex 4000 boots, you can invoke a console monitor by pressing . At the console monitor prompt, entering help Return displays the available options. See Chapter 3 for information on the ROM Monitor commands.

  • Page 48: Figure 2-8. Moving The Cable Retainer To Make Room For The Cable

    Figure 2-8. Moving the Cable Retainer to Make Room for the Cable Attach the PBX end of the fan-out cable to the PBX connector (see Figure 2-9). PBX End of Cable Figure 2-9. Attaching the Cable to the PBX Connector 2-10 Remote Annex 4000 Hardware Installation Guide...

  • Page 49: Figure 2-10. Securing The Pbx Cable

    Slide the cable retainer forward, making sure that the lip of the retainer secures the connector (see Figure 2-11). Tighten the screws that secure the cable retainer. Cable Retainer Screw Figure 2-11. Securing the PBX Connector Remote Annex 4000 Hardware Installation Guide 2-11...

  • Page 50: Figure 2-12. Securing The Dress Panel Cover

    If the cables are shielded (metal), the cable retainers may obstruct the PBX end, preventing you from securing the dress panel cover. You may need to remove the cable retainers. Connect the Remote Annex 4000 fan-out cables to your serial devices. Appendix B for a description of the fan-out cable.

  • Page 51: Table 2-2. Recommended Cable Lengths

    Xylogics only guarantees operation with the cable lengths recommended below (see Table 2-2). The Remote Annex 4000 can incur damage if the cables are hit by lightning. Table 2-2. Recommended Cable Lengths Line Speed: bps Cable Length: Feet Meters 50–19,200...

  • Page 52: Connecting A Parallel Printer

    Remote Annex 4000’s 25-pin printer port (see Figure 2-13). Figure 2-13. Connecting the Parallel Printer Cable to the Remote Annex 4000 Secure the connection by tightening the screws that connect the cable to the printer port. Connect the other end of the Dataproducts or Centronics parallel printer cable to your printer.

  • Page 53: Powering Up And Testing The Remote Annex 4000

    180 to 260 VAC range (see Figure 2-14). Power Select Switch Figure 2-14. Verifying the Remote Annex 4000 Operational Power Range Setting the power select switch incorrectly can damage the Remote Annex 4000. Remote Annex 4000 Hardware Installation Guide...

  • Page 54: Figure 2-15. Connecting The Power Cord

    Figure 2- 15). Turn the Power switch on. Figure 2-15. Connecting the Power Cord The Remote Annex 4000 now runs its ROM-resident power-up diagnostics. The LEDs light and then turn off, except for the Power and some status LEDs. 2-16...

  • Page 55: Figure 2-16. Setting The Remote Annex 4000 To Test Mode

    Test button and press it again within 3 seconds. This second method resets the Remote Annex, so warn users before you do it. Press the Test button located on the Remote Annex 4000 front panel. The Test LED lights when the unit enters Test Mode (see Figure 2-19).
  • Page 56 If the Unit, Net, and Attn LEDs do not light within one minute, one of the following failures has occurred: Remote Annex 4000 hardware failure: Unit and Attn LEDs flash. Contact technical support. Network or network interface failure: Net and Active LEDs flash;...

  • Page 57: Installing The Operational Software And Loading The Image

    Chapter 2 Installing the Remote Annex 4000 Record the Remote Annex 4000’s Ethernet address for future reference. At the monitor prompt, type addr d and press . The screen Return display looks like this: monitor:: addr -d Ethernet address (hex): 00-80-2D-00-18-B6 Internet address: <uninitialized>...

  • Page 58: Installing To And Loading From A Novell Server

    file being copied. See the Annex Manager for DOS Administrator’s Guide for the PC for a list and description of the Administrator’s files. Power up or reset the Remote Annex 4000. Do not enter test mode. 2-20 Remote Annex 4000 Hardware Installation Guide...
  • Page 59 Administrator’s Guide for the PC for information about Annex Manager. If a Remote Annex 4000 boots from a Novell server, the Remote Annex is available for IPX dial-in and dial-out only. Other Remote Annex 4000 features such as PPP, SLIP, ARAP, and CLI are not supported.

  • Page 60: Installing To And Loading From A Unix Host

    Internet address and the subnet mask (see addr on page 3-5). If you are booting the Remote Annex 4000 using a Serial Line Internet Protocol (SLIP) network interface, you must: Use the ROM Monitor slip command to modify the port...

  • Page 61: Installing To And Loading From A Vax Vms Host

    Installing to and Loading from a VAX VMS Host This section contains a description of what you need to do to install the Remote Annex 4000’s operational software and image on a VAX VMS Load Host. Refer to the Annex Interface for VMS Environments Administrator’s Guide and the Annex Interface for VMS Environments...
  • Page 62 Enter the device on which your distribution medium is loaded. Enter for the products to be processed. Press to indicate none for installation options. Return Enter yes if you’ve mounted the software medium on the appropriate device. 2-24 Remote Annex 4000 Hardware Installation Guide...
  • Page 63 Booting the Remote Annex 4000 from a VAX VMS load host automatically enables vci. The following message appears in the syslog file: MOP Booting, vci enabled. On subsequent boots (regardless of the type of load host;...
  • Page 64 Remote Annex’s Ethernet address before you can execute these commands. The show server command displays the Remote Annex’s Ethernet address. See the Annex Interface for VMS Environments Administrator’s Guide for more information about this command. 2-26 Remote Annex 4000 Hardware Installation Guide...
  • Page 65 The Remote Annex operational code is installed in MOM$LOAD as OPER_46_ENET.SYS. The Remote Annex does not require that this be the exact file name and you may want to keep multiple versions of the Remote Annex software. Remote Annex 4000 Hardware Installation Guide 2-27...

  • Page 66: Auto-Initializing The Roms

    Remote Annex 4000 first tries to get boot information via BOOTP or RARP. If BOOTP and RARP fail, the Remote Annex 4000 attempts to load an image by transmitting an IPX advertisement request for service and a MOP multicast boot request.

  • Page 67: Bootp

    Chapter 2 Installing the Remote Annex 4000 If all requests fail, the Remote Annex 4000 will return to the ROM monitor (if in Test mode) or continue the auto-initializing procedure indefinately (if in normal mode). BOOTP For a successful retrieval, a bootpd must be running on a host...

  • Page 68: Rarp

    RARP to get the boot information. For a successful RARP retrieval, TCP/IP must be running on a host that is on the same network as the Remote Annex 4000, and the host’s ARP table must be initialized with the Remote Annex 4000’s Internet and Ethernet addresses (see the arp man page, arp –s...

  • Page 69: Self-Booting The Remote Annex 4000

    If BOOTP and RARP fail, the Remote Annex 2000 transmits an IPX Advertisement Request for Service and a MOP Multicast boot request. If all requests fail, the Remote Annex 4000 returns to the ROM monitor (if in Test mode) or continues the auto-initializing procedure indefinitely (if in normal mode).

  • Page 70: Invoking The Console Monitor

    (displays the current front panel LED status). quit (exit the Console Monitor, e.g., quiet the console). reboot filename (reboots the Remote Annex). rom (returns the Remote Annex to the ROM Monitor). syslog (displays syslog messages). 2-32 Remote Annex 4000 Hardware Installation Guide...
  • Page 71 Chapter 2 Installing the Remote Annex 4000 Remote Annex 4000 Hardware Installation Guide 2-33...
  • Page 72 Chapter 2 Installing the Remote Annex 4000 2-34 Remote Annex 4000 Hardware Installation Guide...

  • Page 73: Chapter 3 Rom Monitor Commands

    The ROM Monitor commands allow you to set a subset of the configuration (EEPROM) parameters. Some of these parameters, like the unit’s IP address, are required for booting the Remote Annex 4000; some parameters, like the broadcast address, are required if the network configuration differs from the supplied defaults.

  • Page 74: Command Descriptions

    IP network parameters. addressing, including the unit’s IP address. boot [-v] [<file>] Manually boots and Changing the address of loads the unit’s the boot image. operating code. (continued on next page) Remote Annex 4000 Hardware Installation Guide...
  • Page 75 Changing Novell/IPX EEPROM values configuration relevant to Novell/ parameters. IPX network addressing, including the IPX load/dump file server. lat_key [-d] Sets the LAT key. Connecting to a DEC VMS host. (continued on next page) Remote Annex 4000 Hardware Installation Guide...
  • Page 76 Defines a serial port as Checking or a Serial Line Internet changing a serial Protocol (SLIP) port’s settings. network interface. stats [-slip] Displays current Checking the network statistics network resources. gathered by the ROM. Remote Annex 4000 Hardware Installation Guide...

  • Page 77: Addr

    Internet address. Enter Internet addresses using the standard decimal dot (.) notation. The addr –d command displays the Remote Annex 4000’s Ethernet address, IP address, subnet mask, broadcast address, preferred load host address, preferred dump host address, load/dump gateway address, IP encapsulation type, and Load Broadcast.
  • Page 78 Ethernet address (hex): 00-80-2D-00-18-B6 Internet address: 192.9.200.214 Subnet mask: 255.255.0.0 Broadcast address: 192.9.200.0 Preferred Load Host address: 192.9.200.88 Preferred Dump Host address: 192.9.200.88 Load/Dump Gateway address: 192.9.200.10 Type of IP packet encapsulation: <ethernet> Load Broadcast: Y Remote Annex 4000 Hardware Installation Guide...
  • Page 79 Ethernet via the IP protocol. Therefore, you must enter the IP address before booting the Remote Annex 4000 from a UNIX load host. If you do not define a subnet mask, the Remote Annex 4000 uses the generic mask for the specified IP address.

  • Page 80: Boot

    Reset A successful boot disables the ROM Monitor. The boot command accepts a file name for the Remote Annex 4000’s image. If the file name is not specified, boot displays the default file name and prompts for one. If you do not provide a file name, or have not defined one for the Remote Annex 4000, boot requests the default oper.46.enet file.
  • Page 81 Chapter 3 ROM Monitor Commands When the Remote Annex 4000 begins to boot, it displays the load server host’s Internet address. If the unit does not boot successfully after several attempts, it displays a boot attempt failed message; if the...
  • Page 82 . . ? ......EOF The next example shows a boot using tftp. The Remote Annex 4000 always tries to open a file using bfs first.
  • Page 83 ....EOF Saving image into storage device ... Erasing device |----------------------------| ......Erase completed Storing image ..... Storage completed Beginning execution of image... Annex Command Line Interpreter * Copyright 1991, 1995\ Xylogics, Inc. Remote Annex 4000 Hardware Installation Guide 3-11...

  • Page 84: Network Statistics

    Ethernet Statistics Frames Received: 1031 Frames Sent: 1031 CRC Errors: Carrier Sense Losses: Alignment Errors: Clear to Send Losses: Resource Drops: Collisions Detected: Bus Wait Drops: Excessive Collision Losses: 0 Bad Types/Lengths: 0 3-12 Remote Annex 4000 Hardware Installation Guide...

  • Page 85: Config

    SLC. The config command display contains information describing whether or not Flash ROM is installed. The command syntax is: config The config command display for a Remote Annex 4000 with two SLCs looks like this: monitor:: config 7-12...

  • Page 86: Console-Baud

    To return to the “monitor::” prompt strike the “carriage return <CR>” key. [Baudrate Range: 50–9600 BAUD] Select Baudrate []: This command has no effect on the port’s baud rate after the Remote Annex 4000 is booted. 3-14 Remote Annex 4000 Hardware Installation Guide...
  • Page 87 Chapter 3 ROM Monitor Commands To provide remote access to the Remote Annex 4000 ROMs: From a site local to the Remote Annex 4000: Put the Remote Annex in test mode so the monitor prompt appears on the console. Set the modem to auto-answer mode.

  • Page 88: Erase

    If the self-boot option is installed, the erase command prompts for the non-volatile memory to erase: EEPROM or FLASH. Entering 1 at the prompt causes the Remote Annex 4000 to erase the EEPROM memory (configuration information); entering 2 at the prompt causes the Remote Annex 4000 to erase the Flash memory (self-boot image).

  • Page 89: Help

    16K->|Data 0x0 ..........Initialized checksum record installed Erasing <65504 or 8160 bytes> of non-volatile EEPROM memory ARNING help Entering help, or ?, displays brief descriptions of the Remote Annex 4000 ROM Monitor commands. Remote Annex 4000 Hardware Installation Guide 3-17...

  • Page 90: Image

    ROM Monitor Commands image The image command sets and displays the name of the image file containing the Remote Annex 4000’s software. The syntax is: image [–d | filename] The filename argument permits up to 100 characters. To return the image name to its default, enter a pair of double-quote characters ("").

  • Page 91: Ipx

    The command display looks like this: monitor:: ipx –d IPX preferred load file server: “MARS” IPX frame type: "802.3" IPX dump user name: “SUSANS” IPX dump password: <SET> IPX dump path name: “SYS:\user\susans\” Remote Annex 4000 Hardware Installation Guide 3-19...

  • Page 92: Lat_Key

    The command syntax is: lat_key [–d] The lat_key command display looks like this: monitor:: lat_key Enter LAT KEY [<uninitialized>]:: The lat_key –d command displays the current LAT key setting: monitor:: lat_key –d Enter LAT KEY [<uninitialized>]:: 3-20 Remote Annex 4000 Hardware Installation Guide...

  • Page 93: Mop

    Chapter 3 ROM Monitor Commands The mop command sets the MOP load/dump address. This is useful when the loading the Remote Annex 4000’s operational image from a VAX VMS load host. The command syntax is: mop [–d] The mop command display looks like this: monitor:: mop Enter preferred MOP load/dump address [<uninitialized>]::...

  • Page 94: Net

    Network test – PASSED This transceiver loopback test sends out a short test packet from the Remote Annex 4000 through the transceiver to test the integrity of the network. The test can be executed either by attaching the Remote Annex 4000 to the Ethernet or by attaching an Ethernet loopback connector to the network port.
  • Page 95 Chapter 3 ROM Monitor Commands Failing this test indicates that either the Remote Annex 4000, its transceiver cable, its transceiver, or the Ethernet, is bad. Isolate the failure by using this test and the Ethernet loopback connector. Any of the following conditions can cause these test failures: The Remote Annex 4000 has faulty Ethernet port electronics.

  • Page 96: Option_Key

    The option_key command loads an option key from the ROM monitor. The command syntax is: option_key [–d] The option_key command display looks like this: monitor:: option_key Enter option_key [<uninitialized>]:: The option_key –d command displays the current settings: monitor:: option_key –d option_key: <uninitialized> 3-24 Remote Annex 4000 Hardware Installation Guide...

  • Page 97: Ping

    IP address required, ie: ping 132.245.33.69\ [data bytes] [npackets] To exit out of ping either wait for npackets to be transmitted or, at any point, type q. The ping statistics display upon exit. Remote Annex 4000 Hardware Installation Guide 3-25...

  • Page 98: Ports

    (the accessory kit provides a PBX loopback plug). Attach this plug to the PBX connector on the rear panel of the Remote Annex 4000 that corresponds to the port to be tested.
  • Page 99 Enter the number of times to loop on this test [1] :: Printer Port Test Testing Centronics printer port...OK. Testing Dataproducts printer port...OK. 1 pass(es) with 0 failure(s) 1) Async Serial Ports 2) Printer Port Selection (Return to exit):: Remote Annex 4000 Hardware Installation Guide 3-27...
  • Page 100 - The Printer Port does not require a loopback plug. ARNING 1) Async Serial Ports 2) Printer Port Selection (Return to exit):: 3-28 Remote Annex 4000 Hardware Installation Guide...

  • Page 101: Sequence

    The sequence command edits the load/dump interface list. This list determines the order of the network interfaces, and either the local area network (LAN) or the SLIP interface the Remote Annex 4000 will use for loading and dumping. The default, net, uses the LAN interface.
  • Page 102 Interface sequence: sl2,net Entering a number for a port that has not been properly configured for SLIP causes the Port nn is not configured for SL/IP message to display, where nn is the port number. 3-30 Remote Annex 4000 Hardware Installation Guide...

  • Page 103: Slip

    Enter the baud rate [9600]:: Enter the number of stop bits (1,1.5,2) [1]:: Enter the parity (none,even,odd) [none]:: Pressing -C interrupts the slip command; the Control parameters remain unchanged until the command completes normally. Remote Annex 4000 Hardware Installation Guide 3-31...

  • Page 104: Table 3-2. The Slip Command Prompts

    By default, this is the same as the remote end-point address. Should this interface Enables the Remote Annex 4000 to use a SLIP be used for memory interface for memory dumps. The default is y.

  • Page 105: Stats

    The number of packets dropped because the ROM code could not buffer them quickly enough. The ROM code cannot always handle back-to-back incoming packets. The Remote Annex 4000 accepts the first response it receives and drops all others. Dropped packets are normal.
  • Page 106 Clear to Send signal – usually the result of excessive traffic. Collisions Detected The number of times the Remote Annex 4000 had to retry transmissions automatically – usually the result of normal Ethernet traffic. These retries do not cause the boot command to display ‘‘*.”...

  • Page 107: Chapter 4 Troubleshooting Procedures

    Chapter 4 Troubleshooting Procedures he Remote Annex 4000’s front panel has six system LEDs, a Test LED, and status LEDs. The system LEDs are labeled Power, Unit, Net, Attn, Load, and Active. The status LEDs are numbered one through eight.

  • Page 108: Power-Up And Boot Procedures

    Chapter 4 Troubleshooting Procedures Power-up and Boot Procedures The Remote Annex 4000 has two modes of operation: normal and test. Normal mode is the standard operational mode. Test mode provides access to the ROM Monitor commands. Pressing the Test switch on the front panel, within 30 seconds of either powering-up or a system reset, puts the Remote Annex 4000 into test mode.

  • Page 109: Table 4-1. Normal Mode Error-Free Led States

    Amber Green Green N1: LEDs OK N2: Hardware OK N3: Network OK N4: Looking for boot file N5: Loading code N6: Running operational code Key: On continuously. Off. Flashing irregularly. Flashing regularly (about 1Hz). Remote Annex 4000 Hardware Installation Guide...
  • Page 110 After passing this test, the Net LED flashes and remains on. Activity N4: Looking The Load LED flashes while the Remote Annex 4000 waits for a load for the Boot File server host to respond to its load request.

  • Page 111: Table 4-2. Normal Mode Error Led States

    Table 4-2 shows the state of the LEDs when an error occurs at given stages of the start-up process. For example, if the Remote Annex 4000 fails during the testing hardware state (N2), the error condition is hardware failure NE2. A description of possible causes and solutions...
  • Page 112 Supplying the wrong name to any of the boot commands (na boot, dumpboot, or the superuser CLI boot). If you are uncertain as to why the Remote Annex 4000 booted the wrong image, enter test mode and issue an image –d command. This command shows which host file the unit is trying to load.

  • Page 113: Test Mode Diagnostics

    Troubleshooting Procedures Test Mode Diagnostics Test Mode Pressing the Test switch within 3 seconds of either cycling on power or resetting the unit via the Test switch puts the Remote Annex 4000 into test mode. Test Mode Error-free Sequence Table 4-3 summarizes the LED sequences that display in test mode during an error-free start-up.
  • Page 114 LEDs LED turn off. This sequence confirms that all LEDs are operational. At this point, the Remote Annex 4000 is in normal mode. Press the Test switch to set the Remote Annex 4000 for the next activity. Activity T2: Testing...

  • Page 115: Table 4-4. Test Mode Error Led States

    Table 4-4 describes the state of the LEDs if errors occur at different stages of the start-up process. For example, if the Remote Annex 4000 fails while testing the hardware (state T2), the error condition is hardware failure TE2. A description of each error condition follows Table 4-4.
  • Page 116 Aborted or the net Command Failed Activity TE7: Booted The Remote Annex 4000 loaded an inappropriate image. Pressing the Wrong Image Reset switch clears this error. The Remote Annex 4000 loads inappropriate images if one of the following operator errors occurs: Configuring the Remote Annex 4000 with an incorrect file...

  • Page 117: Boot Failures

    The Remote Annex 4000 can communicate with the Ethernet. If the Remote Annex 4000 still is not booted, you must pinpoint the problem. The boot error report can help in this process. The Remote Annex 4000 generates and displays a boot error report only if it has opened the boot file and an error occurs...

  • Page 118: Boot Error Report

    TFTP error reporting complies with the standard, predefined TFTP error codes. The Remote Annex 4000 generates a boot error report for the Internet address from which it tried, and failed, to boot. The error count pinpoints the error that caused the boot failure. For...

  • Page 119: Table 4-5. Errors From Last Erpc Layer Invocation

    Error Description H/W errors The Remote Annex 4000 sensed a hardware error during message transmission or reception. This error indicates a fault with the Remote Annex 4000, the transceiver cable, or the transceiver. Use the net command to isolate the problem (see on page 3-22).

  • Page 120: Correcting Remote Annex 4000 Parameters

    The following parameters must accurately reflect both the Remote Annex 4000 and the network environment in which it operates. Verify the Remote Annex 4000’s IP address using the addr command. If your network configuration does not support the factory defaults, verify the following parameters using the addr command: The broadcast address.
  • Page 121 Annex 4000 cannot boot. Correct the name using the image command. If the address for the preferred load server host is incorrect, the boot takes longer, since the Remote Annex 4000 has to broadcast for a host. Correct the load host’s address using the addr command.

  • Page 122: Load Server Host Not Responding

    Chapter 4 Troubleshooting Procedures Load Server Host Not Responding The Remote Annex 4000 can boot from one of six types of hosts acting as a load server host: Novell Server. A UNIX host on the local area network. A UNIX host at the end of a SLIP interface.
  • Page 123 # /etc/erpcd –D5 To place the Remote Annex 4000 into test mode, hold down the Test button until the Power LED blinks rapidly, then release the Test button and press it again within 3 seconds. (This resets the Annex, so warn users before you do it.) Then enter:...
  • Page 124 –D option: # /usr/annex/erpcd -D5 For the Remote Annex 4000, hold down the Test button until the Power LED blinks rapidly, then release the Test button and press it again within 3 seconds. Then enter:...
  • Page 125 %%%%%%%% opcom 23-DEC-1994 08:03:50.55 %%%%%%%% Message from user DECNET DECnet event 0.3, automatic line service From node 1.69 (BINGO), 23-DEC-1994 08.03.50.52 Circuit SVA-0, Load, Successful, Node =2.69 (BART) File = MOM$SYSTEM_SOFTID:OPER_46_ENET.SYS,Operating System Ethernet address = 00-80-2D-00-1A-DE Remote Annex 4000 Hardware Installation Guide 4-19...

  • Page 126: Remote Annex 4000 Dumps

    Chapter 4 Troubleshooting Procedures Remote Annex 4000 Dumps The Remote Annex 4000 dumps its memory image to a host running load server software when certain software or hardware events occur. Table 4-8 shows the LED states during a dump. Dump files are generated for use by technical support personnel only.
  • Page 127 Chapter 4 Troubleshooting Procedures The Remote Annex 4000 sends a dump file to a preferred load dump host. If you do not define this host by specifying an address, the Remote Annex 4000 broadcasts a request and dumps to the first host that responds.

  • Page 128: Table 4-9. Dump File Naming Conventions

    Chapter 4 Troubleshooting Procedures Each dump file contains a complete image of the Remote Annex 4000 RAM memory and hardware state. The amount of space required for a dump file varies according to the port configuration. The ROM Monitor config command displays the amount of memory for the Remote Annex 4000.

  • Page 129: Appendix A Port Pins And Signals

    Appendix A Port Pins and Signals his appendix identifies the signals and the associated pins used by the following Remote Annex 4000 ports: Console Port. 10Base2 Ethernet Port. 10Base5 Ethernet Port. 10BaseT Ethernet Port. Serial Port. Parallel Printer Port. Console Port Figure A-1 illustrates the RJ45 console port.

  • Page 130: 10Base2 Ethernet Port

    Table A-1. RJ45 Console Port Pin/Signal Allocations Pin Number Signal Reserved Reserved Reserved 10Base2 Ethernet Port Figure A-2 illustrates a 10Base2 BNC Ethernet port. Coaxial Center Conductor Coaxial Shield Figure A-2. 10Base2 BNC Ethernet Port Remote Annex 4000 Hardware Installation Guide...

  • Page 131: 10Base5 Ethernet Port

    Table A-2. 10Base5 Ethernet Port Pin/Signal Allocation Pin Number Signal Chassis ground Collision + Transmit + Receive + Ground (for transceiver power) 7–8 Collision – Transmit – Receive – + 12 volts (for transceiver power) 14–15 Remote Annex 4000 Hardware Installation Guide...

  • Page 132: 10Baset Ethernet Port

    10BaseT RJ45 Ethernet port receptacle. Table lists the receptacle’s pin/signal allocations. Figure A-4. 10BaseT RJ45 Ethernet Port Table A-3. 10BaseT Ethernet Port Pin/Signal Allocations RJ45 Pin Signal TXD + TXD – RXD + RXD – Remote Annex 4000 Hardware Installation Guide...

  • Page 133: Serial Port

    Appendix A Port Pins and Signals Serial Port Figure A-5 illustrates a serial port connector. Table A-4 lists the connector’s pin/signal allocations. Figure A-5. Serial Port Receptacle Remote Annex 4000 Hardware Installation Guide...

  • Page 134: Table A-4. Serial Port Pin/Signal Allocations

    RXD2 TXD2 DSR2 DTR2 RTS2 CTS2 DCD3 RXD3 TXD3 DSR3 DTR3 RTS3 CTS3 DCD4 RXD4 TXD4 DSR4 DTR4 RTS4 CTS4 DCD5 RXD5 TXD5 DSR5 DTR5 RTS5 CTS5 DCD6 RXD6 TXD6 DSR6 DTR6 RTS6 CTS6 Remote Annex 4000 Hardware Installation Guide...

  • Page 135: Parallel Printer Port

    Port Pins and Signals Parallel Printer Port Figure A-6 illustrates a parallel printer port. Table A-5 lists the port’s pin/signal allocations. The Remote Annex 4000 does not use a standard Dataproducts interface. Figure A-6. Parallel Printer Port Remote Annex 4000 Hardware Installation Guide...

  • Page 136: Table A-5. Parallel Printer Port Pin/Signal Allocations

    Data 7 Data 8 Data 8 Acknlg (low true) Busy Demand VFU Verify SLCT On-line Paper Inst. Fault (low true) Ready Input Prime (low true) Buffer CLR Ident0 Ident1 Ground Ground VFU_RDY 21–25 Ground Ground Remote Annex 4000 Hardware Installation Guide...

  • Page 137: Appendix B Cables And Connectors

    The accessory kit includes the loopback connectors; it does not supply the serial port and printer cables. Serial Port Cables The Remote Annex 4000 is a DTE system that conforms to a 6-channel, 8-wire USOC wiring standard. Fan-out Cable The 50-pin PBX Champ connector (male 90 ) fans out to six individual ports.

  • Page 138: Table B-1. Pbx To Db25 Terminal Cable Connections

    This cable can be purchased as a shielded or unshielded cable. Shielded Cables Shielded cables are required to conform to VDE-B EMI limits. Shielded cables convert 6-port Remote Annex 4000 Champs to six DB25 RS232 connectors. The connectors can be male or female and are available from Xylogics.
  • Page 139 P1-3 RXD1 DTR1 P1-6, P-8 DSR1, DCD1 CTS1 P1-4 RTS1 RXD2 P2-2 TXD2 TXD2 P2-3 RXD2 DTR2 P2-6, P-8 DSR2, DCD2 CTS2 P2-4 RTS2 RXD3 P3-2 TXD3 TXD3 P3-3 RXD3 (continued on next page) Remote Annex 4000 Hardware Installation Guide...
  • Page 140 P4-6, P-8 DSR4, DCD4 CTS4 P4-4 RTS4 RXD5 P5-2 TXD5 TXD5 P5-3 RXD5 DTR5 P5-6, P-8 DSR5, DCD5 CTS5 P5-4 RTS5 RXD6 P6-2 TXD6 TXD6 P6-3 RXD6 DTR6 P6-6, P-8 DSR6, DCD6 CTS6 P6-4 RTS6 Remote Annex 4000 Hardware Installation Guide...

  • Page 141: Table B-2. Pbx To Db25 Modem Cable Connections

    RTS3 P3-4 RTS3 DCD4 P4-8 DCD4 P4-7 GND4 DSR4 P4-6 DSR4 RTS4 P4-4 RTS4 DCD5 P5-8 DCD5 P5-7 GND5 DSR5 P5-6 DSR5 RTS5 P5-4 RTS5 DCD6 P6-8 DCD6 P6-7 GND6 (continued on next page) Remote Annex 4000 Hardware Installation Guide...
  • Page 142 RXD4 TXD4 P4-2 TXD4 DTR4 P4-20 DTR4 CTS4 P4-5 CTS4 RXD5 P5-3 RXD5 TXD5 P5-2 TXD5 DTR5 P5-20 DTR5 CTS5 P5-5 CTS5 RXD6 P6-3 RXD6 TXD6 P6-2 TXD6 DTR6 P6-20 DTR6 CTS6 P6-5 CTS6 Remote Annex 4000 Hardware Installation Guide...

  • Page 143: Figure B-2. Dte Crossover Terminal Cable

    B-2, Figure B-3, and Figure B-4 illustrate the pin numbers and signal directions for the standard Remote Annex 4000 fan-out and console cable’s 25-way connectors. Remote Annex 4000 25-way Female DB25 Figure B-2. DTE Crossover Terminal Cable Remote Annex 4000 Hardware Installation Guide...

  • Page 144: Figure B-3. Dce Straight-Through Modem Cable

    Appendix B Cables and Connectors Remote Annex 4000 25-way Male DB25 Figure B-3. DCE Straight-Through Modem Cable Remote Annex 4000 25-way Male DB25 Figure B-4. RJ45 Console to DTE Terminal Remote Annex 4000 Hardware Installation Guide...

  • Page 145: Printer Cables

    Appendix B Cables and Connectors Printer Cables Centronics Printer The Remote Annex 4000 uses a standard Centronics interface. Cable Table B-3 shows the cable connections. Centronics Printer Cable Connections Table B-3. 25-Pin Male D-type Pin Number 36-Pin Male PBX Champ Pin Number Shell 19–24...

  • Page 146: Table B-4. Dataproducts Printer Cable Connections

    Appendix B Cables and Connectors Dataproducts The Remote Annex 4000 does not use a standard Dataproducts Printer Cable interface. Table B-4 shows this custom cable’s connections. Table B-4. Dataproducts Printer Cable Connections 25-Pin Male D-type 50-Pin Male Dataproducts Pin Number...

  • Page 147: Loopback Connectors

    10BaseT Ethernet connector’s pin/signal Loopback allocations. Connector Table B-6. 10BaseT Ethernet Loopback Connector Wiring Remote Annex Connects to Pin Pin Number 4000 Signal Number Signal Transmit + Receive + Transmit – Receive – Remote Annex 4000 Hardware Installation Guide B-11...
  • Page 148 CTS3 DTR3 9, 11 DCD3, DSR3 RXD4 TXD4 RTS4 CTS4 DTR4 13, 15 DCD4, DSR4 RXD5 TXD5 RTS5 CTS5 DTR5 17, 19 DCD5, DSR5 RXD6 TXD6 RTS6 CTS6 DTR6 21, 23 DCD6, DSR6 B-12 Remote Annex 4000 Hardware Installation Guide...

  • Page 149: Appendix C Port Upgrade Instructions

    Appendix C Port Upgrade Instructions he Remote Annex 4000 port upgrade kit allows you to upgrade the number of ports by adding or swapping a Serial Line Controller (SLC). These installation instructions provide the following: Contents of the Kit. Disassembly Instructions.

  • Page 150: Disassembly Instructions

    4000; these instructions assume that you are facing the unit’s rear panel. Figure C-1 illustrates the instructions. These instructions assume that the Remote Annex 4000 has only one SLC and that you are adding a second SLC for the port upgrade. Unplug the unit.

  • Page 151: Figure C-2. Removing The Screws From The Cover

    Remove the ten pan-head Phillips screws and two cable retainers (see Figure C-2). Screws (10 Places) Figure C-2. Removing the Screws from the Cover Lift the cover vertically (see Figure C-3). Figure C-3. Removing the Cover Remote Annex 4000 Hardware Installation Guide...

  • Page 152: Installation Instructions

    The following instructions describe how to install an additional asynchronous SLC. Observe handling precautions: electrostatic-sensitive devices. Lower the SLC onto the MLB; keep the SLC horizontal (see Figure C-5). Align the SLC with the MLB to avoid bending the pins during installation. Remote Annex 4000 Hardware Installation Guide...

  • Page 153: Figure C-5. Lowering The Slc Onto The Mlb

    SLC Connectors Figure C-5. Lowering the SLC onto the MLB Carefully press the SLC connectors into place. Make sure the connectors are seated properly (see Figure C-6). SLC Connectors Figure C-6. Attaching the SLC Connectors Remote Annex 4000 Hardware Installation Guide...

  • Page 154: Figure C-7. Securing The Slc To The Rear Panel

    flat washers (see Figure C-8). High voltage: do not open or remove the power supply shield. The power supply is not user- serviceable. Screws (4 Places) Figure C-8. Securing the SLC to the MLB Remote Annex 4000 Hardware Installation Guide...

  • Page 155: Assembly Instructions

    Appendix C Port Upgrade Instructions Assembly Instructions The following instructions describe reassembling the Remote Annex. Lower the Remote Annex 4000’s cover onto the unit (see Figure C-9). Figure C-9. Replacing the Remote Annex 4000’s Cover Remote Annex 4000 Hardware Installation Guide...

  • Page 156: Power-Up And Test

    The following instructions describe the power-up and test sequence. Reconnect all the cables, including: The transceiver cable. Existing cables for the serial devices. The parallel printer cable. The console terminal cable. The power cord. Remote Annex 4000 Hardware Installation Guide...

  • Page 157: Figure C-11. Setting The Remote Annex 4000 To Test Mode

    Appendix C Port Upgrade Instructions Set the Remote Annex 4000 to test mode by pressing the Test switch on the front panel (see Figure C-11). The Test LED should light. To access test mode, press the Test switch within 3 seconds of either powering-up or resetting the unit via the Test switch.

  • Page 158: Figure C-12. Attaching A Pbx Loopback Plug To The Pbx Connectors

    Issue the ports command and enter the number of ports to be tested as a range at the prompt requesting the port list. If the ports tests complete successfully, and the config command indicates that the Remote Annex 4000 sees the new SLC, the installation is complete. C-10...
  • Page 159 Flash ROM 2-31 connecting to Remote Annex 2-2 sequence 4-2 diagnostic jumper 1-12 booting from dial-up routing review 1-2 Novell server 2-20 dumps 4-20 UNIX host 2-22 files 4-20 VMS host 2-23 BOOTP 2-28 Remote Annex 4000 Hardware Installation Guide Index-1...
  • Page 160 MOM$LOAD 2-25, 4-19 through World Wide Web xix mop command 3-4, 3-21 examples 3-21 MTBF 1-16 hardware configuration displaying 3-13 during power-up 2-18 net command 3-4, 3-22 help command 3-3, 3-17 failing test 3-23 Index-2 Remote Annex 4000 Hardware Installation Guide...
  • Page 161 3-4, 3-29 in normal mode 4-2 examples 3-29 in test mode 4-7 serial cable instructions 2-15 wiring diagrams B-7 running self-tests 2-17 self-testing procedures during 2-15 Serial Devices 2-9 sequence 4-2 Serial Line Controller Remote Annex 4000 Hardware Installation Guide Index-3...
  • Page 162 World Wide Web description of 1-11 Bay Networks home page on xix subnet mask setting 3-7 Support Source CD xx Xylogics’ documentation xv supported configurations 1-8 SYSPRIV 2-23 System Description 1-7 Index-4 Remote Annex 4000 Hardware Installation Guide...

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