Bay Networks 6300 Hardware Installation Manual

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Remote Annex
6300
Hardware Installation Guide
Part No. 166-024-154
Rev. A1
June 1996

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Summary of Contents for Bay Networks 6300

  • Page 1 Remote Annex 6300 Hardware Installation Guide Part No. 166-024-154 Rev. A1 June 1996...
  • Page 2 Annex, Remote Annex, Annex Manager, Remote Annex 2000, Remote Annex 4000, Remote Annex 6100, Remote Annex 6300, Remote Annex 5390/Async, Remote Annex 5391/CT1, Remote Annex 5393/PRI, BayStack Remote Annex 2000 Server, Quick2Config, Bay Networks, Bay Networks Press, and the Bay Networks logo are trademarks of Bay Networks, Inc.
  • Page 3 Electromagnetic Compatibility Statements FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4 Japan/Nippon Requirements Only Voluntary Control Council for Interference (VCCI) Statement Voluntary Control Council for Interference (VCCI) Statement This equipment is in the 1st category (information equipment to be used in commercial and/or industrial areas) and conforms to the standards set by the Voluntary Council for Interference by Data Processing Equipment and Electronic Office Machines that are aimed at preventing radio interference in commercial and/or industrial areas.
  • Page 5 Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
  • Page 6 PRI ISDN 6.0Y If the unit appears to be malfunctioning, it sould be disconnected from the telephone lines until you learn if your equipment or the telephone line is the source of the trouble. If your equipment needs repair, it should not be reconnected until it is repaired.
  • Page 7 Revision Description Initial release incorporating the 166-024-837 Addendum.. Remote Annex 6300 Hardware Installation Guide Revision Level History...
  • Page 8 Revision Level History viii Remote Annex 6300 Hardware Installation Guide...
  • Page 9: Table Of Contents

    Installing the Remote Annex 6300 in a Rack (Optional) ....... .
  • Page 10 Normal Mode Remote Annex 6300 Diagnostics........
  • Page 11 Removing Quad Modem Cards............. D-7 Remote Annex 6300 Hardware Installation Guide...
  • Page 12 Contents Remote Annex 6300 Hardware Installation Guide...
  • Page 13 Figure C-2. Adding Modem Carrier Card to the Remote Annex 6300......C-4...
  • Page 14 Table 4-9. Remote Annex 6300 LED States During a Dump ........Table 4-10. Remote Annex 6300 Dump File Naming Conventions ......
  • Page 15: Preface

    Remote Annex 6300 on a local area network (LAN). The Remote Annex Software Installation Notes describe how to install the software. The Annex Administrator’s Guide for UNIX provides configuration information. About this Guide This guide includes the following chapters and appendices:...
  • Page 16: Printing Conventions

    Remote Annex 6300 Hardware Installation Guide Port Pins and Signals This appendix details the connectors located on the rear panel of the Remote Annex 6300. Connectors and Jumpers This appendix describes the loopback connectors and jumper settings for the Remote Annex 6300.
  • Page 17 Notes give you important information. Warnings inform you about conditions that can have adverse effects on processing. Cautions notify you about dangerous conditions. Remote Annex 6300 Hardware Installation Guide selects this value. Square Return Preface xvii...
  • Page 18: Related Documents

    Preface Related Documents Each Remote Annex hardware platform ships with the appropriate hardware guide. The remaining documentation is included with the software. xviii Remote Annex 6300 Hardware Installation Guide...
  • Page 19: Technical Support And Online Services

    Technical Support and Online Services Billerica, Massachusetts Santa Clara, California Sydney, Australia Tokyo, Japan Valbonne, France Remote Annex 6300 Hardware Installation Guide...
  • Page 20 In addition, you can receive information on support programs from your local Bay Networks field sales office, or purchase Bay Networks support directly from your authorized partner. Remote Annex 6300 Hardware Installation Guide Telephone Number 1-800-2LANWAN; enter Express Routing Code (ERC) 290 when...
  • Page 21: Bay Networks Information Services

    Log notes to existing open cases. Create new cases for rapid, efficient handling of noncritical network situations. Communicate directly via e-mail with the specific technical resources assigned to your case. Remote Annex 6300 Hardware Installation Guide Technical Support and Online Services...
  • Page 22: Customer Service Ftp

    Information Services maintain an active forum on CompuServe, a global bulletin-board system. This forum provides file services, technology conferences, and a message section to get assistance from other users. xxii Remote Annex 6300 Hardware Installation Guide business units. Central ®...
  • Page 23: Infofacts

    786-3228. Outside North America, toll calls can be made to 1-408-764- 1002. In Europe, toll-free numbers are also available for contacting both InfoFACTS and CompuServe. Please check our Web page for the listing in your country. Remote Annex 6300 Hardware Installation Guide xxiii...
  • Page 24: How To Get Help

    Use the following numbers to reach your Bay Networks Technical Response Center: Technical Response Center Billerica, MA Santa Clara, CA Valbonne, France Sydney, Australia Tokyo, Japan xxiv Remote Annex 6300 Hardware Installation Guide Telephone Number Fax Number 1-800-2LANWAN (508) 670-8765 1-800-2LANWAN (408) 764-1188 (33) 92-968-968 (33) 92-966-998...
  • Page 25: Chapter 1 Introduction

    Remote Network Access The Remote Annex 6300 provides remote network access to the following networks (see Figure 1-1. The Remote Annex 6300 as a Remote Access Server he Remote Annex 6300 is a dial-in remote access server that Figure Novell Netware...
  • Page 26: Remote Annex 6300 Description

    Chapter 1 Introduction Remote Annex 6300 Description The Remote Annex 6300 is a Primary Rate ISDN server that houses up to 32 modems to provide the flexibility of terminating calls originated by analog modems, terminal adapters, and routers. Figure 1-2 Figure 1-2.
  • Page 27: Modem Carrier Card

    Modem Carrier Card Modems The Remote Annex 6300 can be configured with 0, 4, 8, 12, 16, 24, or 32 internal V.34 modems. The modems, located on quad modem cards, are installed on the Modem Carrier Card. The modems receive data from a TTL serial channel and convert the data to a modulated analog waveform.
  • Page 28 Remote Annex’s front panel. Using the ROM Monitor commands (see Once the Remote Annex 6300 has obtained a boot image and is booted, the console leaves the ROM monitor and displays the console monitor.
  • Page 29: Front Panel

    Modem Port Status LEDs Modem Configuration Status LEDs PRI Channel Status LEDs Network /Status Alarms Reset Button Power LED illustrates the Remote Annex 6300 front panel. The front Modem Port Status LEDs Bay Networks PRI Channel Status LEDs Remote Annex 6300 Hardware Installation Guide...
  • Page 30: Front Panel Components

    The PRI Channel Status LEDs indicate B channel allocation. There are Status LEDs 32 PRI Channel Status LEDs on the front of the Remote Annex 6300. For T1, 23 are used to indicate B channel allocation. For E1, 30 are used for B channel allocation.
  • Page 31: Table 1-2. Network/Status Alarms

    SYNC, and LOS, display PRI network activity during system operation. The front panel also has four system status LEDs labeled ATTN, STAT, TRAF, and STATUS that display operational status conditions for the Remote Annex 6300. Technical Support personnel can use this information to diagnose problems.
  • Page 32 When the button is pressed (ON), the SETUP LED is Reset green and the Remote Annex 6300 enters Setup mode. In this mode, configuration data is entered via the Console Terminal prior to booting the operational software. Reset the Remote Annex 6300.
  • Page 33: Rear Panel

    Power LED The Power LED is ON when the Remote Annex 6300 is connected to an AC power source and switched ON. Rear Panel Figure 1-4 following connectors and switches: Console Figure 1-4. Remote Annex 6300 Rear Panel shows the Remote Annex 6300 rear panel with the...
  • Page 34: Rear Panel Components

    8-pin, modular jack for attaching the console. The console port provides access to the ROM Monitor commands when the Remote Annex 6300 is in test mode and provides access to the console commands when the unit is running. Power Switch The Power switch disconnects AC power without disconnecting the Remote Annex 6300 from the power source.
  • Page 35: Physical Characteristics

    The AC line socket supplies power to the unit through the AC power cord. The AC power cord plugs into this socket. Physical Characteristics The Remote Annex 6300 enclosure has the following characteristics: Dimensions: Height: 4.06 in. Width: 17.25 in.
  • Page 36 Chapter 1 Introduction 1-12 Remote Annex 6300 Hardware Installation Guide Operating humidity: 5% to 95% relative humidity, non-condensing Non-operating humidity: 5% to 95% relative humidity, non-condensing Operating shock: 10G peak 1/2 sine wave, 11 ms duration Operating vibration: random vibration 1.2 *10...
  • Page 37: Chapter 2 Installing The Remote Annex 6300

    Ethernet network. Setting up the Remote Annex 6300 consists of: Before you Begin The Remote Annex 6300’s software and operational image can be installed on two different devices. configurations the Remote Annex 6300 supports.
  • Page 38: Installing The Remote Annex 6300 In A Rack (Optional)

    The following paragraphs contain a description of how to mount the Remote Annex 6300 in a rack. The device can be mounted in two ways: Front Mount The Remote Annex 6300 is mounted to the front of the rack by attaching the front mounting bracket to the device and then attaching the device and mounting bracket to the rack.
  • Page 39: Figure 2-1. Attaching The Mounting Bracket To The Remote Annex 6300

    Chapter 2 Attaching the Mounting Bracket to the Remote Annex 6300 Attach the front mounting bracket to the Remote Annex 6300 as follows: Remove the mounting bracket from its package. Remove three screws from the front of the cover on each side of the Remote Annex 6300, as shown in will need them later to install the front mounting bracket.
  • Page 40: Rear Mount

    Figure 2-2. Attaching the Mounting Bracket and Device to the Rack Rear Mount The Remote Annex 6300 is mounted to the rear of the rack by attaching the rear mounting brackets to the device and then attaching the device and mounting brackets to the rack.
  • Page 41: Figure 2-3. Attaching The Mounting Bracket To The Remote Annex 6300

    Chapter 2 Attaching the Mounting Bracket to the Remote Annex 6300 Attach the rear mounting bracket to the Remote Annex 6300 as follows: Remove the mounting brackets and hardware kit from its package. Remove two screws from the rear of the cover on each side of the Remote Annex 6300, as shown in will need them later to install the rear mounting bracket.
  • Page 42: Connecting A Lan Using Ethernet

    Figure 2-4. Attaching the Mounting Bracket and Device to the Rack Connecting a LAN Using Ethernet The Remote Annex 6300 supports three types of Ethernet connections: Thin Ethernet, Thick Ethernet, or Twisted Pair (see Each connection type requires a different connection procedure described in the following sections.
  • Page 43: Connecting Thin Ethernet (10Base2) Cable

    Connecting Thin Ethernet (10Base2) Cable To connect Thin Ethernet (10Base2) or equivalent cable, you must use a T-connector. The T-connector is installed in your Ethernet network cable. Follow these steps to connect the Remote Annex 6300 to a Thin Ethernet cable (see Figure...
  • Page 44: Figure 2-6. Connecting Thin Ethernet Cable

    Verify that both sides of the T-connector are connected to the Thin Ethernet cable. If the Remote Annex 6300 is the last device on the Thin Ethernet segment, make sure that one side of the T-connector is connected to the cable and the other side is connected to a network terminator.
  • Page 45: Connecting Thick Ethernet (10Base5) Cable

    Connecting Thick Ethernet (10Base5) Cable To connect Thick Ethernet (10Base5) or equivalent transceiver cable, you must have already installed a 10Base5 Ethernet network cable. Follow these steps to connect the Remote Annex 6300 to a Thick Ethernet cable (see Figure...
  • Page 46: Connecting Twisted Pair Ethernet (10Baset) Cable

    Remote Annex 6300 Hardware Installation Guide Insert the connector located on the Twisted Pair Ethernet cable into the 10BaseT connector on the rear panel of the Remote Annex 6300. When the connector clicks into place, the connection is secure. Verify that the Link Indicator is green.
  • Page 47: Connecting A Console Terminal

    Connecting a Console Terminal A console terminal is used to access the ROM Monitor and boot the Remote Annex 6300 for the first time. Follow the steps in this section to connect a console terminal to the console port located on the rear panel of the Remote Annex 6300.
  • Page 48: Figure 2-10. Connecting A Console Terminal

    Installing the Remote Annex 6300 Figure 2-10. Connecting a Console Terminal 2-12 Remote Annex 6300 Hardware Installation Guide Plug the 8-pin connector into the console port located on the back panel of the Remote Annex 6300 When the connector clicks into place, the connection is secure.
  • Page 49: Connecting The Pri Isdn Interface

    Connecting the PRI ISDN Interface A PRI ISDN Interface is used to connect the Remote Annex 6300 to an ISDN line. Follow the steps in this section to connect the ISDN line to the PRI ISDN Interface port located on the rear panel of the Remote Annex 6300.
  • Page 50: Powering Up And Testing The Remote Annex 6300

    Installing the Remote Annex 6300 Powering Up and Testing the Remote Annex 6300 Power-up and test your Remote Annex 6300 as follows: Figure 2-12. Verifying the Remote Annex 6300 Operational Power Range 2-14 Remote Annex 6300 Hardware Installation Guide Verify the Remote Annex 6300’s operational power range.
  • Page 51: Figure 2-13. Connecting The Power Cord

    Chapter 2 The Remote Annex 6300 now runs its ROM-resident power-up diagnostics. The LEDs light and then turn off, except for some status LEDs. The ROM-resident, power-up diagnostics take 2 to 3 minutes to complete. If the diagnostics complete successfully, the Remote Annex 6300 either enters Setup Mode and waits for configuration data to be...
  • Page 52 If a network or network interface failure occurs, typing accesses the ROM Monitor prompt. Check the network connection and then see Verify the Remote Annex 6300’s hardware configuration. At the monitor prompt on the console, type config and press . The screen display looks similar to this:...
  • Page 53: Installing The Operational Software And Loading The Image

    Load/Dump Gateway address: 0.0.0.0 Type of IP packet encapsulation: <ethernet> Load Broadcast: Y How to install the Remote Annex 6300’s operational software and image on a device that resides on a network accessible to the Remote Annex 6300. How to download the operational image from the device to the Remote Annex 6300.
  • Page 54: Installing To And Loading From A Unix Host

    Administrator’s Guide for UNIX for more details). Auto-initializing the Remote Annex 6300 The Remote Annex 6300 is distributed without an IP address or preferred load host (UNIX/IP) defined in ROM. When the device is booted, the Remote Annex 6300 attempts to auto-initialize itself using BOOTP (bootstrap protocol) and RARP (Reverse Address Resolution Protocol).
  • Page 55: Bootp

    Remote Annex 6300 first tries to get boot information via BOOTP or RARP. If all requests fail, the Remote Annex 6300 will return to the ROM monitor (if in Test mode) or continue the auto-initializing procedure indefinately (if in Normal mode).
  • Page 56: Rarp

    RARP to get the boot information. For a successful RARP retrieval, TCP/IP must be running on a host that is on the same network as the Remote Annex 6300, and the host’s ARP table must be initialized with the Remote Annex 6300’s Internet and Ethernet addresses (see the arp man page, arp –s...
  • Page 57: Self-Booting The Remote Annex 6300

    If BOOTP and RARP fail, the Remote Annex 6300 transmits an IPX Advertisement Request for Service and a MOP Multicast boot request. If all requests fail, the Remote Annex 6300 returns to the ROM monitor (if in Test mode) or continues the auto-initializing procedure indefinately (if in normal mode).
  • Page 58: Invoking The Console Monitor

    Chapter 2 Installing the Remote Annex 6300 To boot your Remote Annex 6300 from Flash ROM. Invoking the Console Monitor After the image boots, you can invoke a Console Monitor by pressing Return or ? displays the available options: 2-22 Remote Annex 6300 Hardware Installation Guide Enter the ROM Monitor prompt from the console.
  • Page 59: Chapter 3 Rom Monitor Commands

    The ROM Monitor commands allow you to set a subset of the configuration (EEPROM) parameters. Some of these parameters, like the unit’s IP address, are required for booting the Remote Annex 6300; some parameters, like the broadcast address, are required if the network configuration differs from the supplied defaults.
  • Page 60: Command Descriptions

    Table 3-1. ROM Monitor Commands Command addr [-d] boot [-v] [<file>] (continued on next page) Remote Annex 6300 Hardware Installation Guide lists the ROM Monitor commands; the following subsections Description Displays and sets EEPROM values relevant to IP network addressing, including the unit’s IP address.
  • Page 61 IPX load/dump file server. lat_key [-d] Sets the LAT key. (continued on next page) Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands Upgrading or replacing the Flash image. Identifying your hardware, memory, and ROM versions.
  • Page 62 [-d] (not supported in this release) option_key [-d] ping ports [-d] sequence [-d | <list>] stats Remote Annex 6300 Hardware Installation Guide Description Displays and sets Loading software EEPROM values from a DEC VMS relevant to VAX/VMS host. This...
  • Page 63: Addr

    The addr command displays and sets several Remote Annex 6300 operating parameters (EEPROM values) relevant to IP network addressing: Internet address. Subnet mask. Broadcast address. Preferred Load Host address. Preferred Dump Host address. Load/Dump Gateway address. Type of IP Packet encapsulation.
  • Page 64 Preferred Dump Host address: 192.9.200.88 Load/Dump Gateway address: 192.9.200.10 Type of IP packet encapsulation: <ethernet> Load Broadcast: Y Remote Annex 6300 Hardware Installation Guide Internet address: 192.9.200.214 Broadcast address: 192.9.200.0 Preferred Load Host address: 192.9.200.88 Preferred Dump Host address: 192.9.200.88...
  • Page 65 Ethernet via the IP protocol. Therefore, you must enter the IP address before booting the Remote Annex 6300 from a UNIX load host. If you do not define a subnet mask, the Remote Annex 6300 uses the generic mask for the specified IP address.
  • Page 66: Boot

    [–lv | filename] The boot command accepts a file name for the Remote Annex 6300’s image. If the file name is not specified, boot displays the default file name and prompts for one. If you do not provide a file name, or have not defined one for the Remote Annex 6300, boot requests the default oper.63.enet file.
  • Page 67 Chapter 3 ROM Monitor Commands When the Remote Annex 6300 begins to boot, it displays the load server host’s Internet address. If the unit does not boot successfully after several attempts, it displays a boot attempt failed message; if the...
  • Page 68 . * ....? ......EOF 3-10 Remote Annex 6300 Hardware Installation Guide...
  • Page 69 Saving image into storage device ... Erasing device |----------------------------| Erase completed Storing image ... Storage completed Beginning execution of image... Annex Command Line Interpreter * Copyright 1991, 1995\ Xylogics, Inc. Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-11...
  • Page 70: Network Statistics

    4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 6 EOF 3-12 Remote Annex 6300 Hardware Installation Guide Use boot –l only when reloading your Flash memory. Typically, you reload your Flash memory when you are upgrading to a new version of software.
  • Page 71: Config

    The config command displays the current configuration information and revision levels for the Remote Annex 6300. The config command displays revision information, the amount of memory installed, T1 or E1 configuration information, and a description of the number and type of modems installed.
  • Page 72: Console-Baud

    Thus, the console port can interface with any modem to which it is connected. When the baud rate is entered as auto, the Remote Annex 6300 detects the baud rate of the incoming line and adjusts its baud rate accordingly. This command provides support for remote troubleshooting.
  • Page 73 To provide remote access to the Remote Annex 6300 ROMs: From a site local to the Remote Annex 6300: Put the Remote Annex in test mode so the monitor prompt appears on the console. Set the modem to auto-answer mode.
  • Page 74: Erase

    ROM Monitor Commands erase The erase command erases the contents of non-volatile memory, including the Remote Annex 6300’s Internet address. This command also restores the parameters to their factory defaults. The syntax is: erase If the self-boot option is installed, the erase command prompts for the non-volatile memory to erase: EEPROM or FLASH.
  • Page 75 If the self-boot option is not used, the command display looks like this: monitor:: erase Erase all non-volatile EEPROM memory? (y/n) [n]:: y Erasing 65504 bytes of non-volatile memory. Please wait... 16K->|Data 0x0 Initialized checksum record installed Erasing 65504 bytes of non-volatile EEPROM memory ARNING Remote Annex 6300 Hardware Installation Guide 3-17...
  • Page 76: Help

    Chapter 3 ROM Monitor Commands help Entering help, or ?, displays brief descriptions of the Remote Annex 6300 ROM Monitor commands. 3-18 Remote Annex 6300 Hardware Installation Guide...
  • Page 77: Image

    The image command sets and displays the name of the image file containing the Remote Annex 6300’s software. The syntax is: image [–d | filename] The filename argument permits up to 100 characters. To return the image name to its default, enter a pair of double-quote characters ("").
  • Page 78: Ipx

    The ipx command sets several parameters associated with IPX booting and dumping. This is useful when loading the Remote Annex 6300’s operational image from a Novell file server. The syntax is: ipx [–d] The ipx command display looks like this: monitor:: ipx Enter IPX file server name [<uninitialized>]:: mars...
  • Page 79: Lat_Key

    The lat_key command display looks like this: monitor:: lat_key Enter LAT KEY [<uninitialized>]:: The lat_key –d command displays the current LAT key setting: monitor:: lat_key –d Enter LAT KEY [<uninitialized>]:: Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-21...
  • Page 80: Mop

    Chapter 3 ROM Monitor Commands The mop command sets the MOP load/dump address. This is useful when the loading the Remote Annex 6300’s operational image from a VAX VMS load host. The command syntax is: mop [–d] The mop command display looks like this: monitor:: mop Enter preferred MOP load/dump address [<uninitialized>]::...
  • Page 81: Net

    Network test – PASSED This transceiver loopback test sends out a short test packet from the Remote Annex 6300 through the transceiver to test the integrity of the network. The test can be executed either by attaching the Remote Annex 6300 to the Ethernet or by attaching an Ethernet loopback connector to the network port.
  • Page 82 Chapter 3 ROM Monitor Commands Failing this test indicates that either the Remote Annex 6300, its transceiver cable, its transceiver, or the Ethernet, is bad. Isolate the failure by using this test and the Ethernet loopback connector. Any of the following conditions can cause these test failures:...
  • Page 83: Option_Key

    The command syntax is: option_key [–d] The option_key command display looks like this: monitor:: option_key Enter option_key [<uninitialized>]:: The option_key –d command displays the current settings: monitor:: option_key –d option_key: <uninitialized> Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-25...
  • Page 84: Ping

    To exit out of ping either wait for npackets to be transmitted or, at any point, type q. The ping statistics display upon exit. 3-26 Remote Annex 6300 Hardware Installation Guide The host_ip_address entry is the Internet address of the host or gateway from which you wish to elicit a response.
  • Page 85: Ports

    - These tests require the PRI port to have a loopback plug installed. Ports with faulty Data Lines: Enter port number or range of ports to test (Return to exit):: Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands 3-27...
  • Page 86: Sequence

    The sequence command edits the load/dump interface list. This list determines the order of the network interfaces the Remote Annex 6300 will use for loading and dumping. The default, net, uses the LAN interface. If the Remote Annex 6300 fails to boot using the first interface, it will try the next interface.
  • Page 87: Stats

    ROM code cannot always handle back-to-back incoming packets. The Remote Annex accepts the first response it receives and drops all others. Dropped packets are normal. (continued on next page) Remote Annex 6300 Hardware Installation Guide Chapter 3 ROM Monitor Commands Frames Sent: Carrier Sense Losses:...
  • Page 88 Remote Annex 6300 lost the Clear to Send signal – usually the result of excessive traffic. The number of times the Remote Annex 6300 had to retry transmissions automatically – usually the result of normal Ethernet traffic. These retries do not cause the boot command to display ‘‘*.”...
  • Page 89: Chapter 4 Troubleshooting Procedures

    Chapter 4 he Remote Annex 6300’s front panel contains a number of LEDs that provide information about normal operations and about problems that occur. Use these LEDs and the ROM Monitor commands to diagnose problems. Annex 6300’s front panel LEDs.
  • Page 90: Table 4-1. Remote Annex 6300 Front Panel Leds

    These green LEDS indicate B channel allocation. There are 32 PRI Channel Status LEDs on the front of the Remote Annex 6300. For T1, 23 are used to indicate B channel allocation. For E1, 30 are used for B channel allocation.
  • Page 91 ON for 3 seconds (Reset mode). Reset Power This LED is ON when the Remote Annex 6300 is connected to an AC power source. If you are using an external CSU, some of the Network/Status alarm LEDs may not give true readings. In this case, defer to the status and alarm conditions indicated on the external CSU.
  • Page 92: Power-Up And Boot Procedures

    ROM Monitor commands. Pressing the button on the front panel puts the Remote Annex 6300 into Setup mode. When the Remote Annex 6300 is in Setup mode, the Setup LED lights. During the Remote Annex 6300 power-up and boot sequence, the Remote Annex 6300 runs a set of diagnostics.
  • Page 93: Normal Mode Remote Annex 6300 Diagnostics

    Normal Mode Remote Annex 6300 Diagnostics Following power-up or reset, the Remote Annex 6300 enters Normal mode. The following subsections describe both the possible error and error-free conditions that can occur during power-up and booting in Normal mode. Normal Mode Error-free Sequence Table 4-2 power-up in Normal mode.
  • Page 94: Table 4-3. Normal Mode Error Led States

    Ethernet Link LED remain on. Normal Mode Error Sequence Table 4-3 stages of the start-up process. If the Remote Annex 6300 fails during the hardware-test state (N2), the error condition is hardware failure NE2. A description of possible causes and solutions for each error condition is in the following paragraphs.
  • Page 95: Setup Mode

    Image prevent this problem in the future: If you do not know why the Remote Annex 6300 booted the wrong image, enter Setup mode and issue an image -d command. The command display will list the image file the Remote Annex 6300 is trying to load.
  • Page 96: Table 4-4. Normal Mode Error Led States

    All front panel LEDs light for a few seconds, then all but the Ethernet LEDs Link LED turns off. This sequence confirms that all LEDs are operational. At this point, the Remote Annex 6300 is in Normal mode. Press the monitor mode.
  • Page 97: Table 4-5. Normal Mode Error Led States

    Setup Mode Error States Table 4-5 errors that occur at different stages of the system start-up process. If the Remote Annex 6300 fails while testing the hardware, (state T2), the error condition is hardware failure TE2. A description of each error condition follows Table 4-5.
  • Page 98: Boot Failures

    Boot Failures The procedures for troubleshooting a power-up failure established that: If the Remote Annex 6300 still is not booted, you must pinpoint the problem. The boot error report can help in this process. Generally, two problems cause boot failures: The Remote Annex 6300 requests a boot image from a pre-defined...
  • Page 99: Boot Error Report

    Boot Error Report If an error occurs, a Remote Annex 6300 boot error report is generated only if the Remote Annex 6300 has opened the boot file. The report is displayed using the following format: BOOT ERROR REPORT (for BFS files only) Boot attempt from host nn.nn.nn.nn:...
  • Page 100: Table 4-6. Errors From Last Erpc Layer Invocation

    The Remote Annex 6300 sensed a hardware error during message transmission or reception. This error indicates a fault with the Remote Annex 6300 LAN interface. Use the net command to isolate the problem (see page 3-23). The Remote Annex 6300 received a message from an incorrect host.
  • Page 101: Correcting Remote Annex 6300 Parameters

    The following parameters must accurately reflect both the Remote Annex 6300 and the network environment in which it operates. Verify the Remote Annex 6300’s IP address using the addr command. If your network configuration does not support the factory defaults, verify the following parameters using the addr command: The broadcast address.
  • Page 102: Load Server Host Not Responding

    Annex 6300 cannot boot. Correct the name using the image command. If the address for the preferred load server host is incorrect, the boot takes longer, since the Remote Annex 6300 has to broadcast for a host. Correct the load host’s address using the addr command.
  • Page 103 The erpcd daemon or tftp server, which loads the operational image to the Remote Annex 6300, is running. In Test mode, both the Remote Annex 6300 and erpcd on the load server host display boot progress reports. The Remote Annex 6300 displays its reports on the console;...
  • Page 104 A PC host running the UNIX operating system has the erpcd daemon (provided with the distribution and installed in /etc) running in the background on the PC. Set the Remote Annex 6300 and the erpcd on the load host into Test mode:...
  • Page 105: Remote Annex 6300 Dumps

    Remote Annex 6300 Dumps The Remote Annex 6300 dumps its memory image to a host running load server software when certain software or hardware events occur. Table 4-9 Events that trigger Remote Annex 6300 dumps are: Table 4-9. Remote Annex 6300 LED States During a Dump...
  • Page 106 Chapter 4 Troubleshooting Procedures The Remote Annex 6300 sends a dump file to a preferred load dump host. If you do not define this host by specifying an address, the Remote Annex 6300 broadcasts a request and dumps to the first host that responds.
  • Page 107: Figure 1-2. Remote Annex 6300

    Each dump file contains a complete image of the Remote Annex 6300 RAM memory and hardware state. The amount of space required for a dump file varies according to the port configuration. The ROM Monitor config command displays the amount of memory for the Remote Annex 6300.
  • Page 108 Chapter 4 Troubleshooting Procedures 4-20 Remote Annex 6300 Hardware Installation Guide...
  • Page 109: Appendix A Port Pins And Signals

    Remote Annex 6300 ports: Console Port Figure A-1 pin/signal allocations. Figure A-1. Console Port Appendix A his appendix identifies the signals and the associated pins used Console Port. 10Base2 Ethernet Port. 10Base5 Ethernet Port. 10BaseT Ethernet Port.
  • Page 110: 10Base2 Ethernet Port

    Table A-1. Console Port Pin/Signal Allocations Pin Number 10Base2 Ethernet Port Figure A-2 illustrates a 10Base2 BNC Ethernet port. Coaxial Center Conductor Figure A-2. 10Base2 BNC Ethernet Port Remote Annex 6300 Hardware Installation Guide Signal RTS – DTR – TXD – DCD + RXD +...
  • Page 111: 10Base5 Ethernet Port

    Signal Chassis ground Collision + Transmit + Unused Receive + Ground (for transceiver power) Unused Collision – Transmit – Unused Receive – + 12 volts (for transceiver power) Unused Remote Annex 6300 Hardware Installation Guide Port Pins and Signals...
  • Page 112: 10Baset Ethernet Port

    Figure A-4 lists the receptacle’s pin/signal allocations. Figure A-4. 10BaseT Ethernet Port Table A-3. 10BaseT Ethernet Port Pin/Signal Allocations RJ45 Pin Remote Annex 6300 Hardware Installation Guide illustrates a 10BaseT Ethernet port receptacle. Signal TXD + TXD – RXD + RXD –...
  • Page 113: Pri Isdn Interface

    Signal Receive data from Network (RING) Receive data from Network (TIP) Unused Transmit data to Network (RING) Transmit data to Network (TIP) Unused Unused Unused Remote Annex 6300 Hardware Installation Guide Port Pins and Signals...
  • Page 114 Appendix A Port Pins and Signals Remote Annex 6300 Hardware Installation Guide...
  • Page 115: Appendix B Connectors And Jumpers

    6300 Signal Transmit + Transmit – lists the 10BaseT Ethernet loopback connector’s pin/signal Remote Annex 6300 Signal Transmit + Transmit – Remote Annex 6300 Hardware Installation Guide Connects to Pin Number Signal Receive + Receive – Connects to Pin Number...
  • Page 116 Appendix B Connectors and Jumpers Remote Annex 6300 Hardware Installation Guide...
  • Page 117: Appendix C Modem Carrier Card Upgrade Instructions

    The Remote Annex 6300 modem carrier upgrade kit contains: Required Tools A Phillips screwdriver is needed to secure the modem carrier card. Appendix C he Remote Annex 6300 supports 4, 8, 12, 16, 20, 24, 28, or 32 internal Contents of the Kit Disassembly Instructions Installation Instructions...
  • Page 118: Disassembly Instructions

    Modem Carrier Card Upgrade Instructions Disassembly Instructions The following instructions describe how to disassemble the Remote Annex 6300. These instructions assume that you are facing the unit’s rear panel. Figure C-1 illustrates the instructions. Figure C-1. Removing the Remote Annex 6300 Cover Remote Annex 6300 Hardware Installation Guide Unplug the unit.
  • Page 119: Installation Instructions

    The following instructions describe how to install the modem carrier card into the Remote Annex 6300. The RA6300 modem carrier upgrade kit allows you to add modems to the Remote Annex 6300 by adding a modem carrier card, containing the modem card(s) to your existing platform.
  • Page 120: Figure C-2. Adding Modem Carrier Card To The Remote Annex 6300

    Appendix C Modem Carrier Card Upgrade Instructions Figure C-2. Adding Modem Carrier Card to the Remote Annex 6300 Remote Annex 6300 Hardware Installation Guide Plug the power extension cable from the MLB into the modem carrier card (Connector J19), making sure that it is fully seated and secured by its locking detents.
  • Page 121: Assembly Instructions

    Assembly Instructions To reassemble the Remote Annex 6300: Figure C-3. Replacing the Remote Annex 6300 Cover Appendix C Lower the Remote Annex 6300’s cover onto the unit and slide it forward (see Figure C-3). Secure the cover by installing the 17 screws back into the cover, starting at the rear and working to the sides.
  • Page 122: Power-Up And Test

    The PRI ISDN Interface cable The console terminal cable The power cord Turn on the unit’s power. Set the Remote Annex 6300 to Test mode by pressing and holding button (located on the front panel) for three seconds Reset (see Figure C-4).
  • Page 123 If the ports tests complete successfully, and the config command indicates that the Remote Annex 6300 sees the new modems, the installation is complete. Remote Annex 6300 Hardware Installation Guide...
  • Page 124 Appendix C Modem Carrier Card Upgrade Instructions Remote Annex 6300 Hardware Installation Guide...
  • Page 125: Appendix D Modem Upgrade Instructions

    A Phillips screwdriver is needed. Modem Upgrade Instructions he Remote Annex 6300 supports 4, 8, 12, 16, 20, 24, 28 , or 32 internal Installation of the modem carrier card is a prerequisite for installing additional modem cards. If the modem carrier...
  • Page 126: Disassembly Instructions

    Disassembly Instructions These instructions assume that you are facing the unit’s rear panel. To disassemble the Remote Annex 6300 (see Figure D-1. Removing the Remote Annex 6300 Cover Remote Annex 6300 Hardware Installation Guide Unplug the unit. Disconnect all the cables.
  • Page 127: Installation Instructions

    Push one corner of the modem card down onto the nylon standoff until the locking detent engages. Repeat the previous procedure with the other three corners of the modem card. Remote Annex 6300 Hardware Installation Guide Modem Upgrade Instructions...
  • Page 128: Figure D-2. Adding Modem Cards To The Remote Annex 6300

    Appendix D Modem Upgrade Instructions Figure D-2. Adding Modem Cards to the Remote Annex 6300 Remote Annex 6300 Hardware Installation Guide...
  • Page 129: Assembly Instructions

    Assembly Instructions To reassemble the Remote Annex 6300: Figure D-3. Replacing the Remote Annex 6300 Cover Appendix D Lower the Remote Annex 6300’s cover onto the unit and slide it forward (see Figure D-3). Remote Annex 6300 Hardware Installation Guide...
  • Page 130: Power-Up And Test

    Power-up and Test The following instructions describe the power-up and test sequence. Figure D-4. Setting the Remote Annex 6300 to Test Mode Remote Annex 6300 Hardware Installation Guide Secure the cover by installing the 17 screws back into the cover, starting at the rear and working to the sides.
  • Page 131: Removing Quad Modem Cards

    Removing Quad Modem Cards Occasionally it may be necessary to remove quad modem cards from the Remote Annex 6300 (for example, if a quad modem card fails and needs to be replaced). On the modem carrier card, there are eight locations that can accommodate quad modem cards (up to 32 modems).
  • Page 132: Table D-1. Modem Card/S1 Dip Switch Section Assignments

    Remote Annex 6300. instructions. These instructions assume that the cover of the unit has already been removed. Remote Annex 6300 Hardware Installation Guide DIP Switch Section (S1) Figure D-5 Locate the quad modem card that you want to remove.
  • Page 133: Figure D-5. Removing Modem Cards From The Remote Annex 6300

    Appendix D Modem Card Removal Figure D-5. Removing Modem Cards from the Remote Annex 6300 Lift the modem card straight out of its connector, making sure not to damage any pins. Referring to Table D-1, identify the S1 DIP switch section that corresponds to the location of the modem card you removed.
  • Page 134: Figure D-6. Locating And Setting Dip Switch S1

    Appendix D Modem Upgrade Instructions Figure D-6 D-10 Remote Annex 6300 Hardware Installation Guide Locate the S1 DIP switch section and set it to the ON position (see Figure D-6). Front of Unit DIP Switch S1 Locating and Setting DIP Switch S1...
  • Page 135 10Base2 BNC Connector A-2 10Base5 A-3 10Base5 connector A-3 10Base5 port pin/signal allocation A-3 10BaseT A-4 pair Ethernet 10BaseT port pin/signal allocations A-4 10BaseT RJ45 connector A-4 Thick A-3 Thin A-2 Twisted Pair A-4 Remote Annex 6300 Hardware Installation Guide Index Index-1...
  • Page 136 LED display during error-free start-up 4-7 load/dump gateway setting 3-7 loopback connectors B-1 10Base2 B-1 10Base5 B-1 10BaseT B-1 Index-2 Remote Annex 6300 Hardware Installation Guide manual booting description 3-8 Modem cards removing D-7 modem cards installing D-3 modem carrier card...
  • Page 137 2-18 setting initial boot parameters 2-18 setting Internet address 2-18 stats command 3-29 example 3-29 fields 3-29 subnet mask setting 3-7 supported configurations 1-4 test Ethernet transceiver loopback 3-23 printer port 3-27 Remote Annex 6300 Hardware Installation Guide Index Index-3...
  • Page 138 D-1 modem upgrade kit D-1 removing the cover C-2, D-2 replacing the cover C-5 required tools C-1 testing the new modems D-6 watchdog timer 1-4 weight 1-11 Xylogics documentation xviii Index-4 Remote Annex 6300 Hardware Installation Guide...

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