Maintenance; Warranty Policy; Limitations Of Warranty - HDTV Supply MT0404-NA2 User Manual

4k/18g hdcp 2.2 4x4 hdmi matrix w/ audio breakouts
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MT0404-NA2 User Manual

Maintenance

Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this
unit.

Warranty Policy

HDTV Supply products are warranted against defects in material and workmanship for two
years from the date of shipment. During the warranty period, HDTV Supply will, at its option,
repair or replace products that prove to be defective. Repairs are warranted for the remainder
of the original warranty or a 90 day extended warranty, whichever is longer.
For equipment under warranty, the owner is responsible for freight to HDTV Supply and all related
customs, taxes, tariffs, insurance, etc. HDTV Supply is responsible for the freight charges only for
return of the equipment from the factory to the owner. HDTV Supply will return the equipment by
the same method (i.e., Air, Express, Surface) as the equipment was sent to HDTV Supply.
All equipment returned for warranty repair must have a valid RMA number issued prior to
return and be marked clearly on the return packaging. HDTV Supply strongly recommends all
equipment be returned in its original packaging.
HDTV Supply obligations under this warranty are limited to repair or replacement of failed
parts, and the return shipment to the buyer of the repaired or replaced parts.

Limitations of Warranty

The warranty does not apply to any part of a product that has been installed, altered, repaired,
or misused in any way that, in the opinion of HDTV Supply, would affect the reliability or
detracts from the performance of any part of the product, or is damaged as the result of use in
a way or with equipment that had not been previously approved by HDTV Supply.
The warranty does not apply to any product or parts thereof where the serial number or the
serial number of any of its parts has been altered, defaced, or removed.
The warranty does not cover damage or loss incurred in transportation of the product.
The warranty does not cover replacement or repair necessitated by loss or damage from any
cause beyond the control of HDTV Supply, such as lightning or other natural and weather
related events or wartime environments.
The warranty does not cover any labor involved in the removal and or reinstallation of
warranted equipment or parts on site, or any labor required to diagnose the necessity for
repair or replacement.
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www.hdtvsupply.com
HDTV Supply, Inc.

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