Maintenance; Product Service; Provided Service; Mail-In Service - HDTV Supply HDMI Matrix Operating Instructions Manual

4-by-2 hdmi true matrix
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Maintenance

Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner
or benzene to clean this unit.

Product Service

Provided Service

1) Damage Requiring service: The unit should be serviced by
qualified service personnel if:
The DC power supply cord or AC adaptor has been damaged;
Objects or liquids have gotten into the unit;
The unit has been exposed to rain;
The unit does not operate normally or exhibits a marked
change in performance;
The unit has been dropped or the cabinet damaged.
2) Servicing Personnel: Do not attempt to service the unit beyond
that described in these operating instructions. Refer all other
servicing to authorized servicing personnel.
3) Replacement parts: When parts need replacing ensure the service
uses parts specified by the manufacturer or parts that have the
same characteristics as the original parts. Unauthorized substitutes
may result in fire, electric shock, or other hazards.
4) Safety check: After repairs or service, ask the service to perform
safety checks to confirm that the unit is in proper working condition.

Mail-In Service

When shipping the unit, carefully pack and send it prepaid, adequately
insured and preferably in the original carton. Include a letter detailing
the complaint and provide a daytime phone and/or email address
where you can be reached.
Quick Start Guide
Page 18

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