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1. In the case that a KESSEL product is defective, KESSEL has
the option of repairing or replacing the product. If the product
remains defective after the second attempt to repair or re-
place the product or it is economically unfeasible to repair or
replace the product, the customer has the right to cancel the
order / contract or reduce payment accordingly. KESSEL
must be notified immediately in writing of defects in a pro-
duct. In the case that the defect is not visible or difficult to
detect, KESSEL must be notified immediately in writing of the
defect as soon as it is discovered. If the product is repaired
or replaced, the newly repaired or replaced product shall re-
ceive a new warranty identical to that which the original (de-
fective) product was granted. The term defective product re-
fers only to the product or part needing repair or replacement
and not necessarily to the entire product or unit. KESSEL
products are warranted for a period of 24 month. This war-
ranty period begins on the day the product is shipped form
KESSEL to its customer. The warranty only applies to newly
manufactured products. Additional information can be found
in section 377 of the HGB.
10. Warranty
In addition to the standard warranty, KESSEL offers an addi-
tional 20 year warranty on the polymer bodies of class I / II
fuel separators, grease separators, inspection chambers,
wastewater treatment systems and rainwater storage tanks.
This additional warranty applies to the watertightness, usa-
bility and structural soundness of the product.
A requirement of this additional warranty is that the product
is properly installed and operated in accordance with the
valid installation and user's manual as well as the corre-
sponding norms / regulations.
2. Wear and tear on a product will not be considered a defect.
Problems with products resulting from improper installation,
handling or maintenance will also be considered a defect.
Note: Only the manufacturer may open sealed components
or screw connections. Otherwise, the warranty may become
null and void
27
01.06.2010
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