Trademark Information - Quantum StorNext QD7000 Replacing Manual

14. Does any component have a Needs Attention status?
Yes – Click the Recovery Guru toolbar button in the Array Management Window, and complete the recovery
procedure. If the problem has not been resolved, contact your Technical Support Representative.
No – Go to step 15.
15. Remove the antistatic protection.
16. Gather support data about your storage array by using one of these methods:.
Use the storage management software to collect and save a support bundle of your storage array. From the
Array Management Window toolbar, select Monitor > Health > Collect Support Data Manually. Then name
and specify a location on your system where you want to save the support bundle.
Use the command line interface (CLI) to run the Save StorageArray SupportData command to gather
comprehensive support data about the storage array. For more information about this command, refer to the
Command Line Interface and Script Commands Programming Guide.
NOTE Gathering support data can temporarily impact performance on your storage array.

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4 - Replacing a Failed Fan Canister in the E5660 Controller-Drive Tray