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Quantum StorNext QD7000 Upgrade Manual

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Base System Controller Upgrade
Guide
StorNext QD7000
Firmware 8.30.xx.xx
6-68577-01 Rev A

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Summary of Contents for Quantum StorNext QD7000

  • Page 1 Base System Controller Upgrade Guide StorNext QD7000 Firmware 8.30.xx.xx 6-68577-01 Rev A...
  • Page 2 Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi V4000, DXiV-Series, FlexTier, Lattus, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q brackets design), the Quantum logo, Quantum Be Certain...
  • Page 3 Titan RAID controller, only). Refer to the NetApp to Quantum Naming Decoder section for additional information. This section provides the following information: • Audience • Prerequisites • NetApp to Quantum Naming Decoder • Product Safety Statements • Contacts • Comments • Quantum Global Services Audience This manual is intended for storage customers and technicians.
  • Page 4 Product Quantum-Storage Description Controller-Drive Tray Base System Quantum uses Base System when referring to a drive tray with the RAID controllers. Drive Tray Expansion Unit Quantum uses Expansion Unit when referring to a drive tray with the environmental services modules (ESMs).
  • Page 5 Preface E-Series NetApp Product Quantum-Storage Description E5560 or E5660 Quantum StorNext QD7000 (DE6600 4U drive enclosure with E5500 or E5600 RAID controllers) E5460 Quantum StorNext QD6000 (DE6600 4U drive enclosure with E5400 RAID controllers) E5424 Quantum StorNext QS2400 (DE5600 24-drive 2U...
  • Page 6 Preface Product Safety Quantum will not be held liable for damage arising from unauthorized Statements use of the product. The user assumes all risk in this aspect. This unit is engineered and manufactured to meet all safety and regulatory requirements. Be aware that improper use may result in bodily injury, damage to the equipment, or interference with other equipment.
  • Page 7 Preface Contacts For information about contacting Quantum, including Quantum office locations, go to: http://www.quantum.com/aboutus/contactus/index.aspx Comments To provide comments or feedback about this document, or about other Quantum technical publications, send e-mail to: doc-comments@quantum.com Base System Controller Upgrade Guide...
  • Page 8 Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Get started at: http://www.quantum.com/customercenter/ For further assistance, or if training is desired, contact the Quantum Customer Support Center: North America 1-800-284-5101 (toll free) +1-720-249-5700...
  • Page 9 E-Series and EF-Series Systems Controller Upgrade Guide August 2016 | 215-11211_A0 doccomments@netapp.com...

  • Page 11: Table Of Contents

    Table of Contents | 3 Contents Upgrading or replacing all controller canisters in a controller-drive tray ......................4 Cabling considerations for controller-drive tray hardware upgrades ..8 Preparing to replace the controllers ............11 Removing controller canisters from a controller-drive tray ....13 Installing new controller canisters in the controller-drive tray .....

  • Page 12: Upgrading Or Replacing All Controller Canisters In A Controller-Drive Tray

    Upgrading or replacing all controller canisters in a controller-drive tray About this task Use these procedures to replace all of the controllers in a controller-drive tray. You typically use these procedures when you choose to upgrade all of the controllers to a different model or platform. You might also use these procedures in the following situations: •...

  • Page 13: Upgrading Or Replacing All Controller Canisters In A Controller-Drive Tray

    Upgrading or replacing all controller canisters in a controller-drive tray | 5 Some controller upgrades result in the Vendor ID in SCSI Inquiry Data changing from . When the Vendor ID changes from , additional steps are required on the NETAPP NETAPP Windows, VMware, and AIX operating systems to reclaim devices.
  • Page 14 To E2x00 To E5x00 To EF5x0 From Upgrades are not Battery - Reuse the old Battery - Order a new supported. battery. battery. E2x00 Vendor ID - Additional Vendor ID - Additional steps required. steps are required when upgrading from E2600 to Feature Support - Legacy E5500 or E5600, or when snapshots are not supported...
  • Page 15 Upgrading or replacing all controller canisters in a controller-drive tray | 7 To E2x00 To E5x00 To EF5x0 * SAS-2 shelves include the following models: • DE1600, DE5600, and DE6600 drive trays • E5400, E5500, and E5600 controller-drive trays • EF540, EF550 and EF560 flash arrays •...

  • Page 16: Cabling Considerations For Controller-Drive Tray Hardware Upgrades

    Cabling considerations for controller-drive tray hardware upgrades Compare your current host cabling to the supported cabling for your new controllers to determine whether you can reuse SFPs, QSFPs or cables from your old cabling configuration. The HBAs, HCAs, or Ethernet adapters, as well as switches in the network fabric used to connect your hosts to your storage array must match the HICs in your controller canisters.
  • Page 17 Cabling considerations for controller-drive tray hardware upgrades | 9 Cable Data Rate and Number of Connector Type Length Protocol Connectors 1 Gb/s iSCSI SFP+ OM2 optical 2, 3, 5, 10, SFP+ OM3 optical 50-150m Twin-Ax passive copper 2-7m RJ-45 passive copper 2-70m This information applies to HICs with a maximum data rate of 56 Gb/s.
  • Page 18 10 | Cable Data Rate and Number of Connector Type Length Protocol Connectors 10 Gb/s iSCSI SFP+ OM2 optical 2,3,5,10,25 SFP+ OM3 optical 50-150m Twin-Ax passive copper 2-7m SFP+ OM2 optical 2,3,5,10,25 SFP+ OM3 optical 50-150m Twin-Ax passive copper 2-7m RJ-45 Cat6a passive copper 2-100m 1 Gb/s iSCSI...

  • Page 19: Preparing To Replace The Controllers

    Preparing to replace the controllers Before removing a controller canister, you must perform a number of steps in SANtricity Storage Manager to prepare your system. These steps include saving the drive security key, gathering support data, and taking the controller offline. Steps 1.
  • Page 20 12 | • Unmount all file systems associated with volumes on the array. The exact steps to stop host I/O operations depend on the host operating system and the Note: configuration, which are beyond the scope of these instructions. If you are not sure how to stop host I/O operations in your environment, consider shutting down the host.

  • Page 21: Removing Controller Canisters From A Controller-Drive Tray

    Removing controller canisters from a controller- drive tray When you remove a controller canister, you must disconnect all cables and remove any SFP transceivers. Then, you can slide the controller canister out of the controller-drive tray. About this task Possible hardware damage – To prevent electrostatic discharge damage to the tray, Attention: use proper antistatic protection when handling tray components.
  • Page 22 14 | Removing a controller canister from the E2612 or the E2624 controller-drive tray Release Handles Controller Canisters Removing a controller canister from the E2712 or the E2724 controller-drive tray...
  • Page 23 Removing controller canisters from a controller-drive tray | 15 Release Handles Controller Canisters Removing a controller canister from the E2660 controller-drive tray Release Handles Controller Canisters...
  • Page 24 16 | Removing a controller canister from the E2760 controller-drive tray Release Handles Controller Canisters...
  • Page 25 Removing controller canisters from a controller-drive tray | 17 Removing a controller canister from the E5400, EF540, E5500, or EF550 controller-drive tray 51011-02 Release Handles Controller Canisters...
  • Page 26 18 | Removing a controller canister from the E5460 or E5560 controller-drive tray Release Handles Controller Canisters 6. Set the old controller canister on a flat, static-free surface near the controller-drive tray with the release levers up. Position the controller canister so that you can access the top cover. 7.
  • Page 27 Removing controller canisters from a controller-drive tray | 19 11. For a duplex controller-drive tray, repeat step on page 13 through step on page 18 for the second controller canister.

  • Page 28: Installing New Controller Canisters In The Controller-Drive Tray

    Installing new controller canisters in the controller-drive tray After you have removed the old controllers, you can install new controllers in the controller-drive tray. About this task Perform the following steps for each controller in the controller-drive tray. Steps 1. Unpack a new controller canister. a.
  • Page 29 Installing new controller canisters in the controller-drive tray | 21 11. Reinstall the top cover on the new controller canister by sliding it forward until the top latch covers click. 12. Slide the new controller canister all the way into the controller-drive tray. Rotate the release levers towards the center of the controller canister to lock it into place.

  • Page 30: Powering On The Storage Array

    Powering on the storage array After replacing a controller canister, you must bring the controller online and confirm that the storage array is working correctly. Then, you can collect support data and resume operations. About this task If the controller upgrade involves a protocol change (for example, Fibre Channel to iSCSI), any hosts groups, hosts, and volume-to-LUN mappings defined in the host mappings tab remain intact.
  • Page 31 Powering on the storage array | 23 Controller LEDs and seven segment display on the E5500, EF550, E5600 and EF560 controller-drive trays Controller Service Action Allowed LED (Blue) Controller Service Action Required LED (Amber) Seven-Segment Display Host Link 1 Service Action Required LED (Amber Host Link 2 Service Action Required LED (Amber) Host Link 3 Service Action Required LED (Amber) Host Link 4 Service Action Required LED (Amber)
  • Page 32 24 | Controller LEDs on the E2600 controller-drive tray 9 8 0 1 6 -0 5 Host Link 1 Service Action Required LED (Amber) Host Link 2 Service Action Required LED (Amber) Battery Service Action Required LED Controller Service Action Allowed LED (Amber) Controller Service Action Required LED (Amber) Controller LEDs and seven segment display on the E2700 controller-drive trays Controller Service Action Allowed LED (Blue)
  • Page 33 Powering on the storage array | 25 10. Using the LEDs and the storage management software, check the status of all of the trays in the storage array. 11. Does any component have a Needs Attention status? • Yes – Click the Recovery Guru toolbar button in the Array Management Window , and complete the recovery procedure.
  • Page 34 26 | mysupport.netapp.com/eservice/assistant b. Go to the NetApp support site at c. If the Login page appears, enter your username and password, and select Login. The Give Us Feedback page opens. d. Select Product Registration from the drop-down list under Category 1. e.

  • Page 35: Remounting Volumes After Changing The Vendor From Lsi To Netapp

    Remounting volumes after changing the vendor from LSI to NETAPP If your controller upgrade results in changing the vendor ID from LSI to NETAPP, you must take steps on each Windows, VMware or AIX host that uses volumes from the updated storage array. Refer to the task for the corresponding operating system on each host.
  • Page 36 28 | • The Display Name does not reflect the change from LSI to NetApp. This might occur because the display name became free test after initial discovery. In this case, you can change the Display Name manually. If dead paths appear, perform the following steps. Steps 1.

  • Page 37: Copyright Information

    Copyright information © Copyright 1994–2016 NetApp, Inc. All rights reserved. Printed in the U.S. No part of this document covered by copyright may be reproduced in any form or by any means— graphic, electronic, or mechanical, including photocopying, recording, taping, or storage in an electronic retrieval system—without prior written permission of the copyright owner.

  • Page 38: Trademark Information

    Trademark information NetApp, the NetApp logo, Go Further, Faster, AltaVault, ASUP, AutoSupport, Campaign Express, Cloud ONTAP, Clustered Data ONTAP, Customer Fitness, Data ONTAP, DataMotion, Fitness, Flash Accel, Flash Cache, Flash Pool, FlashRay, FlexArray, FlexCache, FlexClone, FlexPod, FlexScale, FlexShare, FlexVol, FPolicy, GetSuccessful, LockVault, Manage ONTAP, Mars, MetroCluster, MultiStore, NetApp Insight, OnCommand, ONTAP, ONTAPI, RAID DP, RAID-TEC, SANtricity, SecureShare, Simplicity, Simulate ONTAP, Snap Creator, SnapCenter, SnapCopy, SnapDrive, SnapIntegrator, SnapLock, SnapManager, SnapMirror, SnapMover, SnapProtect, SnapRestore,...

  • Page 39: How To Send Comments About Documentation And Receive Update Notifications

    How to send comments about documentation and receive update notifications You can help us to improve the quality of our documentation by sending us your feedback. You can receive automatic notification when production-level (GA/FCS) documentation is initially released or important changes are made to existing production-level documents. If you have suggestions for improving this document, send us your comments by email.

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