This section provides the following information: • Intended audience • Prerequisites • NetApp to Quantum Naming Decoder Intended audience This guide is intended for storage customers and technicians. Prerequisites Prerequisites for installing and using this product include knowledge of: • Servers and computer networks •...
NetApp to Quantum Naming Decoder Table 1 to correlate the NetApp product nomenclature to the equivalent Quantum-storage naming conventions. Table 1 Product Nomenclature E-Series NetApp Product Quantum-Storage Description Controller-Drive Tray Base System Quantum uses Base System when referring to a drive tray with the RAID controllers.
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Replacing a Failed Drive in the E5612 or E5624 Controller-Drive Tray To access this product, go to the NetApp® Support Site at mysupport.netapp.com. You can determine whether you have a failed drive in two ways: 1. The Recovery Guru directs you to replace a failed drive. 2.
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Yes – Go to step 3. No – Run the Recovery Guru to identify the failed component, and then go to step 3. 3. Put on antistatic protection. 4. Unpack the drive. a. Set the new drive on a flat, static-free surface near the controller-drive tray. b.
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6. If a fault is detected, the amber Drive Service Action Required LED is on. Before you can safely remove the drive, the blue Drive Service Action Allowed LED must be on. Figure 3. Drive Status LEDs 1. Drive Service Action Allowed LED (Blue) 2.
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b. Push the drive handle to the right (E5612 controller-drive tray) or down (E5624 controller-drive tray) to lock the drive securely in place. Figure 4. Installing a Drive in the E5612 Controller-Drive Tray 1. Drive Handle Figure 5. Installing a Drive in the E5624 Controller-Drive Tray 1.
The Drive Service Action Required LED is on – The new drive might be defective. Replace it with another new drive. Go to step 3. 3. Did this action correct the problem? Yes – Go to step 4. No – If the problem has not been resolved, contact your Technical Support Representative. 4.
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