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Quantum StorNext QD6000 Replacing Manual

A controller, base system
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Replacing a Controller
StorNext QD6000/QD7000 Base System
*6-68478-01 Rev A
6-68478-01 Rev A

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Summary of Contents for Quantum StorNext QD6000

  • Page 1 Replacing a Controller StorNext QD6000/QD7000 Base System *6-68478-01 Rev A 6-68478-01 Rev A...
  • Page 2 StorNext QD6000/QD7000 Base System, Replacing a Controller, 6-68478-01 Rev A, July 2016, Product of USA. ©2016 All rights reserved. Quantum, the Quantum logo, DXi, Scalar and StorNext are registered trademarks of Quantum Corporation and its affiliates in the United States and/or other countries. All other trademarks are the property of their respective owners.

  • Page 3: About This Guide

    This section provides the following information: • Intended audience • Prerequisites • NetApp to Quantum Naming Decoder Intended audience This guide is intended for storage customers and technicians. Prerequisites Prerequisites for installing and using this product include knowledge of: • Servers and computer networks •...

  • Page 4: Netapp To Quantum Naming Decoder

    NetApp to Quantum Naming Decoder Table 1 to correlate the NetApp product nomenclature to the equivalent Quantum-storage naming conventions. Table 1 Product Nomenclature E-Series NetApp Product Quantum-Storage Description Controller-Drive Tray Base System Quantum uses Base System when referring to a drive tray with the RAID controllers.
  • Page 5 Replacing a Failed Controller Canister in the E5660 Controller- Drive Tray To access this product, go to the NetApp® support site at mysupport.netapp.com. You can determine whether you have a failed controller canister in two ways: The Recovery Guru directs you to replace a failed controller canister. The amber Controller Service Action Required LED indicates a failed controller canister.
  • Page 6 Figure 1. E5660 Controller-Drive Tray 1. Power Canister A 2. Controller Canister A 3. Controller Canister B 4. Power Canister B Removing a Controller Canister from the E5660 Controller-Drive Tray ATTENTION Possible hardware damage – To prevent electrostatic discharge damage to the tray, use proper antistatic protection when handling tray components.
  • Page 7 NOTE Gathering support data can temporarily impact performance on your storage array. 2. Did the Recovery Guru direct you to replace a failed controller canister? Yes – Go to step 3. No – Run the Recovery Guru to identify the failed controller canister, and then go to step 3. 3.
  • Page 8 ATTENTION Potential degraded performance – To prevent degraded performance, do not twist, fold, pinch, or step on the cables. Many cables have a minimum bending radius. Check the specifications for your cables, and do not bend any cable more tightly than the minimum specified radius. 9.
  • Page 9 b. Using the release levers and your hands, pull the controller canister out of the controller-drive tray. Figure 4. Removing and Replacing a Controller Canister 1. Release Levers 2. Controller Canister c. Set the failed controller canister on a flat, static-free surface with the release levers up. ATTENTION Possible hardware damage –...
  • Page 10 14. Insert the controller air blocker into the open controller slot to make sure that proper airflow is maintained. Figure 5. Inserting the Controller Air Blocker into the Open Controller Slot 15. Remove the battery from the failed controller canister by performing these steps: a.
  • Page 11 b. Move the battery locking tab down to pull the battery out of the controller canister. Figure 6. Controller Cover and Internal Parts 1. Top Cover Latch Buttons 2. Battery Circuit Board 3. Battery Locking Tab c. Remove the controller battery by sliding it towards the rear of the failed controller canister. Installing a Controller Canister in the E5600 Controller-Drive Trays 1.
  • Page 12 2. Push down the two top cover latch buttons that secure the top cover to the new controller canister. 3. Remove the top cover by sliding it to the rear of the new controller canister. 4. Insert the battery at a slight downward angle into the controller canister. Slide the battery towards the front of the controller canister, making sure that the battery slides under the side guide pins as you continue to slide the battery to correctly seat it against the back surface.
  • Page 13 seven-segment display on the second controller. You can then discover the new controller canister by using the storage management software. Figure 7. LED Status and Seven-Segment Display 1. Controller Service Action Allowed LED (Blue) 2. Controller Service Action Required LED (Amber) 3.

  • Page 14: Trademark Information

    NOTE Gathering support data can temporarily impact performance on your storage array. Trademark information NetApp, the NetApp logo, Network Appliance, the Network Appliance logo, Akorri, ApplianceWatch, ASUP, AutoSupport, BalancePoint, BalancePoint Predictor, Bycast, Campaign Express, ComplianceClock, Cryptainer, CryptoShred, CyberSnap, Data Center Fitness, Data ONTAP, DataFabric, DataFort, Decru, Decru DataFort, DenseStak, Engenio, Engenio logo, E-Stack, ExpressPod, FAServer, FastStak, FilerView, Flash Accel, Flash Cache, Flash Pool, FlashRay, FlexCache, FlexClone, FlexPod, FlexScale, FlexShare, FlexSuite, FlexVol, FPolicy, GetSuccessful, gFiler, Go further, faster, Imagine Virtually Anything, Lifetime Key Management, LockVault, Manage...
  • Page 15 Fax: +1 (408) 822-4501 Support telephone: +1 (888) 463-8277 Replacing a Failed Controller Canister in the E5660 Controller-Drive Tray - 11...

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Stornext qd7000

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