Sierra Wireless AirCard 550 User Manual page 105

Error: When Clicking the Keypad, Nothing Happens
Possible Causes
KeyGuard is on.
•
Error: Not In Service
The PCS Connection Manager Software displays the message "Not in service".
Possible Causes
Inadequate signal strength may occur
for any of these reasons:
You are outside the Sprint
a.
Nationwide PCS Network.
Your antenna is not attached or is
b.
pointed in the wrong direction.
You may be inside a building or
c.
near a structure that is causing
radio interference.
Error: Not able to prepare data services (Windows 98 and 2000)
The PCS Connection Manager Software displays the message "Unable to
prepare data services.".
Possible Causes
You need to perform the high-
•
security 128-bit upgrades required
for IOTA execution.
Suggestions
Turn KeyGuard off. See page 74.
•
Suggestions
Verify that you are within the Sprint
a.
Nationwide PCS Network. Coverage maps
are available at
Ensure your antenna is properly attached
b.
and is perpendicular to the card. Re-orient
your antenna.
Change your location.
c.
Suggestions
Perform upgrades as described in the
•
release notes. Upgrades may be
downloaded from:
Windows 98 upgrade to IE6 installation:
http://www.microsoft.com/windows/
ie/downloads/ie6/default.asp
Windows 2000 High Encryption Pack:
http://www.microsoft.com/
windows2000/downloads/recom-
mended/enryption/default.asp
Section 3: Using the PCS Connection Card
3F: Troubleshooting Tips (Notebook PC) 99
.
www.sprintpcs.com