Common Faults, Diagnosis And Troubleshooting; Common Faults - Inspur SA5212M4 Manual

10 Common Faults, Diagnosis and Troubleshooting

This chapter introduces the common server faults, as well as corresponding
diagnosis and troubleshooting suggestions.

10.1 Common Faults

1) No power after startup
● After the machine is connected with power cable, no power is provided for the
machine while pressing the On/Off button. The indicator does not light up after
power on.
2) Power module indicator off or red indicator on
● The machine is under normal operation, but a certain power module indicator is off
or red indicator is on.
3) No display after power on
● No information appeared on the display after power on via pressing On/Off button.
4) Front panel indicator is off
● All front panel indicators are off after power on.
5) Front panel status indicator alarms
● The machine is under normal operation, but status indicator gives an alarm.
6) Blank screen of the display
● Blank screen occurs during using the display.
7) Abnormal display
● Image dithering, rolling or warping occurs during using the display.
8) Abnormal display of memory capacity
● The operating system shows that memory capacity is inconsistent with physical
memory capacity.
9) Keyboard and mouse are not available
● Neither keyboard nor mouse can be operated normally.
10) USB interface problem
● Introduce solutions when failing to use USB interface.
92