When To Contact Customer Service - Thermo Scientific Fisher Scientific Fisherbrand GT1R Centrifuge Instruction Manual

Error number
E-098
E-060
E-046
E-099
When to contact
Customer Service
If you need to contact customer service, provide the order no.
and the serial no. of your centrifuge. This information can be
found on the nameplate at the back near the inlet for the
power supply cable.
In addition the customer service also needs the Software ID
and the NVRAM ID. Both are available in the system menu.
22 | Troubleshooting
Error message Troubleshooting
Imbalance Load Check the load placed in the rotor.
Check that the rotor cross bolts are greased well.
Restart the centrifuge.
If the error message appears again, inform the service.
Temp Low! CAUTION
Icy metal parts!
Restart the centrifuge.
If the error message appears again, inform the service.
Door Open! Restart the centrifuge.
If the error message appears again, inform the service.
Set Speed Too High The installed rotor is not rated for the programmed speed. Check
the programmed speed.
Centrifuge GT 1 / 1R