Troubleshooting - Phonak Bolero M Series User Manual

22. Troubleshooting

Problem
Hearing aid whistles
Hearing aid too loud
Hearing aid not loud
enough or distorted
Hearing aid plays two
beeps
Hearing aid not functioning
(no amplification)
Hearing aid will not
switch on
Indicator light on hearing
aid does not light up when
hearing aid placed in
charging slots
Please check https://marvel-support.phonak.com for further information.
58
Causes
Hearing aid not inserted correctly into ear
Cerumen in ear canal
Volume too loud
Volume too low
Low battery
Earpiece blocked
Hearing has changed
Indication for low battery
Earpiece blocked
Hearing aid is switched off
Battery fully discharged
Button was inadvertently deactivated by
pressing the button longer than 15 seconds
Hearing aid not inserted correctly
into charger
Charger not connected to power source
Battery fully discharged