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Table of Contents
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Summary of Contents for Phonak Sky M Series
- Page 1 Phonak Sky ™ User Guide Phonak Sky M-PR Phonak Sky M-PR Trial...
- Page 2 Phonak Sky M70-PR 2019 Please also read safety information regarding Phonak Sky M50-PR 2019 handling rechargeable hearing aids (chapter 22). Phonak Sky M-PR Trial 2019 Hearing aid models Earpieces Charging accessory Sky M-PR (M90/M70/M50) Classic earmold Sky M-PR Trial...
- Page 3 Your hearing aids and charger have been developed by Phonak — the world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.
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Page 4: Table Of Contents
Contents Your hearing aid and charger Further information 1. Quick guide 15. Operating conditions 2. Parts of the hearing aid & charger 16. Care and maintenance Using the charger 17. Exchanging the earpiece 3. Preparing the charger 18. Service and warranty 4. -
Page 5: Quick Guide
1. Quick guide Charging your hearing aid Multi-function button with indicator light Before using your hearing aid for the first time, it is The button has several functions. recommended to charge it for 3 hours. It functions as an on/off switch, a volume control and/or a program After placing your hearing aid change depending on the hearing aid... -
Page 6: Parts Of The Hearing Aid & Charger
2. Parts of the hearing aid & charger Charger The following pictures show the hearing aid model and charger accessory described in this user guide. You can identify your personal models by: • checking “Your hearing aid & charger details” on page 3. -
Page 7: Preparing The Charger
3. Preparing the charger 4. Charging the hearing aids Connecting the power supply Low power: You will hear two beeps when the battery is low. You will have approximately 60 minutes before you have to charge the hearing aids (this can vary, depending on the hearing aid settings). - Page 8 4.1 Using the charger The charging process will automatically stop when the batteries are fully charged, so the hearing aid can Please refer to chapter 3 for how to set up the charger. be safely left in the charger. It can take up to 3 hours to charge the hearing aid.
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Page 9: Left & Right Hearing Aid Markings
5. Left & right hearing aid markings There is a red or blue marking on the back of the hearing Remove the hearing aid from the aid and on the speaker. This will tell you if it is a left or a charger by right hearing aid. -
Page 10: Putting On The Hearing Aid
6. Putting on the hearing aid 6.1 Putting on the hearing aid with 6.2 Putting on the hearing aid with dome, classic earmold SlimTip or universal eartip Take the earmold up to your ear Place the hearing aid behind and place the ear canal part into your ear. -
Page 11: Removing The Hearing Aid
7. Removing the hearing aid 7.1 Removing the hearing aid with 7.2 Removing the hearing aid with dome, SlimTip or classic earmold universal eartip Lift the hearing aid above the Pull on the bend of the tube upper part of your ear. and remove the hearing aid from behind the ear. -
Page 12: Multi-Function Button With Indicator Light
8. Multi-function button with indicator light The multi-function button has several functions. Your hearing care professional can activate/deactivate the indicator light in different ways. It functions as an on/off switch, a volume control and/or a program change depending The complete list of the hearing aid status alerts is shown on the hearing aid programming. -
Page 13: On/Off
9. On/Off Switch on hearing aid Status hearing aid Indicator light pattern The hearing aid is configured to c Hearing aid is powered on Repeating single switch on automatically when blink removed from the charger c Hearing aid is powered on Repeating double and Roger is accessible blink... -
Page 14: 0. Connectivity Overview
10. Connectivity overview 11. Initial pairing 11.1 Initial pairing to a Bluetooth®-enabled device The illustration below shows the connectivity options available for your hearing aid. It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology. -
Page 15: Phone Calls
Your hearing aids pick up your voice through their own microphones. For more information about pairing instructions for Bluetooth wireless technology, go to: https://marvel-support.phonak.com Your voice 11.2 Connecting to the device After your hearing aids have been paired to your device, they will automatically connect again when switched on. - Page 16 12.1 Making a call 12.3 Ending a call Enter the phone number and press the dial button. A call can be ended by a long press on the upper or You will hear the ring tone through your hearing aid. lower part of the multi-function button on the hearing Your hearing aids pick up your voice through their aid (more than 2 seconds) or directly on your phone.
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Page 17: Flight Mode
13. Flight mode 12.4 Rejecting a call Your hearing aids operate between 2.4 GHz–2.48 GHz frequency range. When flying some operators require all An incoming call can be rejected by a long press on devices to be switched into flight mode. Entering flight the upper or lower part of the multi-function button mode will not disable normal hearing aid functionality, on the hearing aid (more than 2 seconds) or directly... - Page 18 13.1 Enter flight mode 13.2 Exit flight mode To disable the wireless function and enter flight mode in To enable the wireless function each hearing aid: and exit flight mode in each hearing aid: Switch the hearing aid off and If the hearing aid is turned off, proceed to Step 2.
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Page 19: Rebooting Your Hearing Aid
14. Rebooting your hearing aid 15. Operating conditions Use this technique if your hearing aid is in an error state. The product is designed such that it functions without This will not remove or delete any program or settings. problems or restrictions if used as intended, unless otherwise noted in this user guide. -
Page 20: Care And Maintenance
16. Care and maintenance General information Diligent and routine care of your hearing aid and charger contribute to outstanding performance and a long service Before using hair spray or applying cosmetics, you should life. To ensure a long service life, Sonova AG provides a remove your hearing aid from your ear, because these minimum of a five year service period after phase out of products may damage it. -
Page 21: Exchanging The Earpiece
17. Exchanging the earpiece Daily If your hearing aid is fitted with a SlimTube, you may need Hearing aid: Inspect the earpiece for earwax and to exchange or clean the earpiece. moisture deposits. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household Please check the earpiece regularly and exchange or clean detergents, soap, etc. - Page 22 17.1 Removing the earpiece from the SlimTube 17.2 Attaching the earpiece to the SlimTube Remove the earpiece from the Hold the SlimTube in one hand SlimTube by holding the SlimTube and the earpiece in the other. in one hand and the earpiece in the other.
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Page 23: Service And Warranty
18. Service and warranty Local warranty Warranty limitation Please ask the hearing care professional where you This warranty does not cover damage from improper purchased your hearing aids and charger about the handling or care, exposure to chemicals or undue stress. terms of the local warranty. -
Page 24: Compliance Information
IC: 2262A-BSR The full text of the EU Declaration of Conformity can Canada be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com/us/en/certificates (Phonak worldwide locations). Australia/New Zealand: Indicates a device’s compliance with applicable Radio Spectrum Management’s (RSM) and... - Page 25 Notice 1: accordance with the instructions, may cause harmful This device complies with Part 15 of the FCC Rules and interference to radio communications. However, there is with RSS-210 of Industry Canada. Operation is subject to no guarantee that interference will not occur in a the following two conditions: particular installation.
- Page 26 Notice 4: Radio information of your hearing aid Japanese Radio Law and Japanese Antenna type Resonant loop antenna Telecommunications Business Law Compliance Operation frequency 2.4 GHz – 2.48 GHz This device is granted pursuant to the Japanese Radio Law Modulation GFSK, Pi/4 DPSK, GMSK (電波法) and the Japanese Telecommunications Business...
- Page 27 Compliance with emission and immunity standards Emission standards EN 60601–1-2:2015 Immunity standards EN 60601-1-2:2015 IEC 60601–1-2:2014 IEC 60601-1-2:2014 EN 55011:2009+A1 EN 61000-4-2:2009 CISPR11:2009/AMD1:2010 IEC 61000-4-2:2008 CISPR22:1997 EN 61000-4-3:2006+A1+A2 CISPR32:2012 IEC 61000-4-3:2006+A1+A2 ISO 7637-2:2011 EN 61000-4-4:2012 CISPR25:2016 IEC 61000-4-4:2012 EN 55025:2017 EN 61000-4-5:2014 IEC 61000-4-5:2014 EN 61000-4-6:2014...
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Page 28: Information And Description Of Symbols
20. Information and description of symbols With the CE symbol, Sonova AG confirms that This symbol indicates that it is important for this product – including accessories – meets the the user to read and take into account the requirements of the Medical Devices Directive relevant information in these user guides. - Page 29 Japanese mark for certified Humidity during storage: 0% to 70%, if not in radio equipment. use. See instruction in chapter 22.2 regarding drying the hearing aid after use. Indicates the manufacturer’s serial number so that a specific medical device can be identified. Atmospheric pressure during transportation and storage: 500 hPa to 1060 hPa Indicates the manufacturer’s catalogue number...
- Page 30 Symbols applicable to the European power supply only Power supply with double isolation. Device designed for indoor use only. Safety isolating transformer, short circuit proof.
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Page 31: Troubleshooting
Charger not connected to power source Connect charger to external power supply charging slots Battery fully discharged Wait three hours after placing hearing aid in charger, regardless of LED behavior Please check https://marvel-support.phonak.com for further information. - Page 32 Problem Causes What to do Indicator light on hearing Dirty charging contacts Clean the contacts of the hearing aid and the charger aid is solid red while Hearing aid is out of its operating Warm hearing aid up. Operating temperature range is +5° to +40° hearing aid is in the temperature range Celsius (+41°...
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Page 33: Important Safety Information
22. Important safety information 22.1 Hazard warnings Please read the information on the following pages before using your hearing aid and charger. The rechargeable hearing aids contain lithium-ion batteries A hearing aid will not restore normal hearing and will that can be taken onto airplanes as carry-on luggage. not prevent or improve a hearing impairment resulting from organic conditions. - Page 34 If you feel pain in or behind your ear, if it is inflamed or if The usage of this device by children and individuals with skin irritation and accelerated accumulations of earwax occur, cognitive impairment should be supervised at all times to please check with your hearing care professional or physician.
- Page 35 (6 inches) away from the active implant. such as antenna cables and external antennas) should be used • If using a Phonak wireless accessory, consult the chapter no closer than 30 cm (12 inches) to any part of the hearing “Important safety information”...
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Page 36: Information On Product Safety
22.2 Information on product safety Avoid strong physical impacts to the ear when wearing a hearing aid with customized earpiece. The stability of customized earpieces is designed for normal use. A strong These hearing aids are water resistant and not waterproof. physical impact to the ear (e.g. - Page 37 The dome should be changed every three months or when Hearing aids don’t need to be removed when passing security it becomes stiff or brittle. This is to prevent the dome from gates (airports etc.). If X-ray is used at all, it will be in very low detaching from the tube spout during insertion into or doses, and will not affect the hearing aids.
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Page 38: Important Information: Cell Phones
23. Important information: Cell phones Note: the performance of individual hearing aids may Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones. vary with individual cell phones. Therefore, please try the According to the ANSI 63.19 (American National Standard hearing aid with your cell phone or, if you are purchasing Methods of Measurement of Compatibility between... -
Page 39: Important Information In Case Of
24. Important information in case of 25. For the US market only, complies battery ingestion with the FDA regulations Warning to Hearing Aid Dispensers If a battery is swallowed, call the 24-hour National Battery Ingestion Hotline at 202-625-3333 or consult your physician immediately. - Page 40 Important Notice for Prospective Hearing Aid Users Unilateral hearing loss of sudden or recent onset within the previous 90 days. Good health practice requires that a person with a (vi) Audiometric air-bone gap equal to or greater than hearing loss have a medical evaluation by a licensed 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz.
- Page 41 Children with Hearing Loss The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid In addition to seeing a physician for a medical evaluation, evaluation will enable the audiologist or dispenser to a child with a hearing loss should be directed to an select and fit a hearing aid to your individual needs.
- Page 42 Notes...
- Page 43 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...
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