Troubleshooting - Phonak Brio 4 I User Manual

19. Troubleshooting

Problem
Hearing aid not functioning
Hearing aid whistles
Hearing aid too loud
Hearing aid not loud enough
or distorted
Hearing aid plays two beeps
Hearing aid switches on and off
(intermittent)
Phone call function does not work
(Brio 4 I-312 only)
If the problem persists, contact you hearing care professional
for assistance.
48
Causes
Dead battery
Blocked sound outlet
Battery not inserted correctly
Hearing aid switched off
Hearing aid not inserted correctly
Earwax in ear canal
Volume too loud
Low battery
Blocked sound outlet
Volume too low
Physical hearing condition
has changed
Indication for low battery
Moisture on battery or hearing aid
Hearing aid is in flight mode
Hearing aid not paired to the phone