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Chapter 8 Active Call Back
Service Call Center (hereinafter referred to as SVC) is a remote maintenance software;
when the PLC workstation's IP address is acquired using dynamic IP or if it's behind a
firewall and access from outside is difficult, this software can be used to simplify the
maintenance operation.
The application architecture of active call back is as shown in the figure below; it uses
one computer to execute the SVC software as the maintenance center. When a
workstation equipped with the FBs-CBEH series module executes active call back (○
it will send a connection request (○
configuration setting; the maintenance center will confirm the workstation's
connection request (○
be automatically opened through this connection to carry out the maintenance
operations (○
).
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4
8.1 Option Setting Page
When applied; a computer with a fixed IP address must be set as the maintenance
center and the basic settings for the Service Call Center must be completed on the
maintenance center. The figure below is the option setting page when the options
button is pressed after Service Call Center is opened; the definition of each field are
as follows:
66
) to the maintenance center according to the
2
) and then the application program(such as Winproladder) can
3
3
2
2
),
1
1
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