Troubleshooting - Sony RM-AV3000 Operating Instructions (primary manual) Operating Instructions Manual

Troubleshooting

If you have problems setting up or using the Remote Commander, first check the
batteries (page 7), then check the items below.
Symptom
You cannot operate the
components.
You cannot operate the
components even after
setting the component
code numbers.
You cannot control the
volume.
The Commander fails to
learn the remote control
signals.
You cannot operate a
component even after
you programmed the
remote control signals
with the "learning"
function.
84
Remedy
• Go closer to the component. The maximum operating distance is
approximately 32.8 ft. (10 m).
• Check that you are aiming the Commander directly at the component,
and that there are no obstructions between the Commander and the
component.
• Turn on the components first, if necessary.
• Check that the component has infrared remote capability. For example,
if your component didn't come with a remote commander, it probably
isn't capable of being controlled by a remote commander.
• You have assigned a different component to the Component Select
button or Label key. A corresponding component is fixed by presetting
a component code number. Therefore, the name of component you have
preset may be different from that of the Component Select button or the
Label key. In this case, it is recommended to preset again (page 12) and
change the component name on the Mode Display key or the name of
the Label key (page 23, 24).
• Set the component code correctly. If the code that is listed first for your
component doesn't work, try all the codes for your component in the
order in which they are listed in the supplied "Component Code
Numbers".
• Some features may not be preset. If some or all of the keys do not
function correctly even after you have set the component codes, then
use the learning function to program the remote control signals for the
component (page 19).
• If your visual components are connected to an audio system, make sure
you've set up the Commander as described in "Controlling the Volume
of Visual Components Connected to an Audio System" (page 29).
• You have assigned another component to the TV or AMP button (page
45, 46). In this case, the volume cannot be controlled when you select a
component other than TV or AMP.
• When you teach signals of an interactive signal exchange system remote
control unit (supplied with some of Sony's receivers and amplifiers) to
the Commander, the response signal of the main unit may interfere with
the learning of the Commander. In such a case, move to a place where
the signals will not reach the main unit (e.g. other rooms, etc.).
• Make sure that the Remote Commander has learned the correct signals.
If not, see "For accurate learning" (page 25) and try the learning
procedure again (page 19).