Do you have a question about the SaluSpa and is the answer not in the manual?
Questions and answers
Randy Richeson
March 3, 2025
how do i deflate the saluspa hermosa 7 model?
4 comments:
Mr. Anderson
March 3, 2025
To deflate the Bestway SaluSpa Hermosa 7 model, follow these steps:
1. Unscrew the Deflation Valve – Locate the valve used for inflation and unscrew it to allow air to start escaping. 2. Attach the Inflation Hose – Connect one end of the inflation hose to the deflation valve. 3. Connect to the Pump Unit – Attach the other end of the hose to the pump unit. 4. Turn on the Pump Unit – Power on the pump. 5. Press the Jet Button – Activate the jet function to rapidly deflate the spa.
Ensure the pump is unplugged before maintenance for safety.
This answer is automatically generated
Randy Richeson
March 3, 2025
@Mr. Anderson
Randy Richeson
March 3, 2025
which is the deflation valve? the pump is inside the spa walls
Randy Richeson
March 3, 2025
to clarify, i know where the deflation valve is. when i connect to the pump, it seems to add air back to the unit
Marcie
May 29, 2025
Where is the vacuum port located
1 comments:
Mr. Anderson
May 29, 2025
The vacuum port on the Bestway SaluSpa is located inside the spa, visible after removing the filter and chemical distribution pod. There are two ports—one on the top and one on the bottom—that become accessible once these components are removed.
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Kelley Pozzolo
May 5, 2025
I am looking spas at Canadian Tire and Costco. I can't find info on the power uses for pumps and heaters for various tubs. Please advise me on those
1 comments:
Mr. Anderson
May 17, 2025
The power usage specifications for the Bestway SaluSpa pumps and heaters are:
- Voltage: 110-120V AC, 60Hz, Single Phase - Massage Tube Blower: 6.5A - Heat Element: 11.3A at 20ºC - Water Pump: 0.7A - Total: 12A at 20ºC
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Ava dillman
April 22, 2025
Where can I find someone local to help me! Spa turns off when I turn heat on
1 comments:
Mr. Anderson
May 11, 2025
If your Bestway SaluSpa turns off when the heat is turned on, follow these steps to fix it:
1. Check the Temperature Setting: Make sure the temperature is set high enough.
2. Clean or Replace the Filter Cartridge: A dirty filter can cause heating problems.
3. Check for Thermal Cut-Out Activation: If the water is too hot or the spa is in direct sunlight, the thermal cut-out may activate. - Unplug and move the pump to a cool, dry place. - Wait until the water temperature drops to 95°F (35°C) or lower. - Reconnect and restart the pump.
4. Ensure the Spa is Covered: Use the spa cover to retain heat and prevent overheating.
5. Check for Heating Element Failure or Blown Fuse: If none of the above works, the heating element or fuse may be faulty and require replacement.
If the problem continues, move the spa out of direct sunlight or contact customer support.
This answer is automatically generated
Christina Benshoff
April 22, 2025
It does not stay inflated, where should i be checking for leaks???
1 comments:
Mr. Anderson
May 11, 2025
To check for leaks in a Bestway SaluSpa that does not stay inflated, follow these steps:
1. Inspect the air valve: Make sure the air valve is not leaking. If it is loose, use the provided wrench to tighten it while holding the backside of the valve.
2. Listen and feel for escaping air: Inflate the spa and listen closely for hissing sounds or feel around for escaping air with your hand.
3. Use soapy water: Apply soapy water to suspected areas and look for bubbles forming, which indicates a leak.
4. Check the area where the air hose connects to the pump: Some air may be expelled here during inflation, which is normal, but excessive leaking may indicate an issue.
5. Avoid using an air compressor: Only use the recommended pump to avoid damaging the spa.
6. Do not drag the spa on rough surfaces: This can damage the liner and cause leaks.
These steps help identify the source of air leaks so they can be repaired.
This answer is automatically generated
Wes Stockton
March 25, 2025
can I use the underwater patch for the exterior as it has an air leak
1 comments:
Mr. Anderson
March 25, 2025
Yes, you can use the provided PVC repair patch for an exterior air leak. Clean and dry the area, cut the patch to size, apply glue (not included), press it firmly over the leak, and wait 30 minutes before inflating.
This answer is automatically generated
Randy Richeson
March 3, 2025
how do i deflate Saluspa horizon 7 model
1 comments:
Mr. Anderson
May 14, 2025
To deflate the Bestway SaluSpa Horizon 7 model, follow these steps:
1. Unscrew the inflation/deflation valve cap where you originally inflated the spa. 2. Insert the deflation valve (the long part) into the opening. Air will begin to come out. 3. Connect the inflation hose to the deflation valve and screw it on. 4. Unscrew the other end of the hose and attach it to the pump unit. 5. Ensure the hose is securely locked into place. 6. Turn on the pump unit and press the "Jet" button to start rapid deflation.
This answer is automatically generated
Martin
February 2, 2025
How do I inflate the spa
1 comments:
Mr. Anderson
February 10, 2025
To inflate the Bestway SaluSpa Miami Inflatable Hot Tub, follow these steps:
1. Ensure the pump is unplugged before starting. 2. Attach the provided inflation hose to the pump. 3. Connect the other end of the hose to the spa's inflation valve. 4. Plug in the pump and turn it on to begin inflating. 5. Allow the spa to inflate for about 3 to 6 minutes until fully expanded. 6. Turn off the pump and disconnect the hose. 7. Secure the inflation valve to prevent air from escaping.
Check the inflation level periodically, as temperature changes can affect pressure.
This answer is automatically generated
Stephen R Dalman
January 26, 2025
sides of the spa are getting quite slimy after being on and minimal use..is any way chen=micals best to stop this filtering is good changes when discolored
1 comments:
Mr. Anderson
February 10, 2025
To prevent slimy sides in a Bestway SaluSpa, you can use chemical tablets or chemical liquid. When using chemical tablets, do not use granulated tablets or throw them directly into the water, as they can damage the material and discolor the PVC. When using chemical liquid, add it in small doses at the center of the pool to avoid direct contact with the spa surface. It is also important to test and maintain proper water chemistry levels:
CONTENTS 1. Warning ..................2. Assembly ..................3. Operation ..................4. Maintenance ................5. Troubleshooting ............... 6. Warranty ..................WARNING IMPORTANT SAFETY INSTRUCTIONS When using this electrical equipment, basic safety precautions should always be followed, including the following: READ AND FOLLOW ALL INSTRUCTIONS.
Page 3
CAUTION: To avoid damage to the pump, the spa must never be operated unless the spa is filled with water. CAUTION: Immediately leave spa if the user feels uncomfortable or sleepy. NOTE: Please examine equipment before use. Notify Bestway at the customer ®...
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2. Carefully peel the warning label. 3. Affix the warning label. To order the warning label, please contact your local Bestway Aftersales Service. WARNING FOR ELECTRIC AIR PUMP (For Palm Springs HydroJet) 1. Motor run time should not exceed 20 minutes. Operator should allow motor to cool for 10 minutes between uses.
Page 5
3. For adult use only. 4. Inflation and deflation ports should be kept unobstructed during use. 5. Product must be stored in a dry location. 6. Please comply with local disposal codes when discarding the pump. CAUTION: TO AVOID THE RISK OF ELECTRIC SHOCK, DO NOT EXPOSE TO WATER OR RAIN.
Pump Test GFCI Test 1. Plug the GFCI into a power outlet, the indicator turns red. 2. Press the test button, the indicator turns off. 3. Press the reset button, the indicator turns red. 4. Press the “On/Off” button for 2 seconds, your pump is ready to use. WARNING: The GFCI plug must be tested before each use to avoid risk of electric shock.
Please refer to the provided Instructional page MALDIVES HYDROJET PRO HAWAII HYDROJET PRO PALM SPRINGS HYDROJET 7 min. 5 min. 5 min. 0.08 Bar (1.2 PSI) 2 min. 2 min. 2 min. MAX. MAX. MAX. MIN. MIN. MIN. Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 37°C (98.6°F).
34°C (93.2°F) or lower. 2. The thermal cut-out is broken. 2. Contact your local Bestway Aftersales service point to get instructions. 104°C (219°F) Fuse fault. The fuse is disconnected.
Using chemical liquid (not included) (Refer to the instructions of the liquid chemicals purchased) NOTE: We recommend you take a shower before using your SaluSpa. Cosmetic products, lotions, and other residues on the skin can quickly degrade water quality. NOTE: Remove the chemical floater from the spa when the spa is in use.
Draining the Spa NOTE: Drawings for illustration purposes only. May not reflect actual product. Not to scale. Only for Hydro-Jet Pro P61813 P6611 NOTE: Twist and pull out the Jet Nozzle, and turn the spa upside down to dry the water pipe.
Bestway strives to provide the most trouble-free spas on the market. If you experience any problems whatsoever, do not hesitate to contact Bestway or your authorized dealer. Here are some helpful tips to help you to diagnose and rectify some common sources of trouble.
30 days for hoses, fitting and accessory included in the package from the original date of purchase To enact a warranty claim, this form must be completed and supplied with a copy of your receipt/purchase to your local Bestway After Sales Center. Please contact your local Bestway After Sales Center before sending any documents. They will provide full instructions of what is needed for your claim.
Need help?
Do you have a question about the SaluSpa and is the answer not in the manual?
Questions and answers
how do i deflate the saluspa hermosa 7 model?
To deflate the Bestway SaluSpa Hermosa 7 model, follow these steps:
1. Unscrew the Deflation Valve – Locate the valve used for inflation and unscrew it to allow air to start escaping.
2. Attach the Inflation Hose – Connect one end of the inflation hose to the deflation valve.
3. Connect to the Pump Unit – Attach the other end of the hose to the pump unit.
4. Turn on the Pump Unit – Power on the pump.
5. Press the Jet Button – Activate the jet function to rapidly deflate the spa.
Ensure the pump is unplugged before maintenance for safety.
This answer is automatically generated
@Mr. Anderson
which is the deflation valve? the pump is inside the spa walls
to clarify, i know where the deflation valve is. when i connect to the pump, it seems to add air back to the unit
Where is the vacuum port located
The vacuum port on the Bestway SaluSpa is located inside the spa, visible after removing the filter and chemical distribution pod. There are two ports—one on the top and one on the bottom—that become accessible once these components are removed.
This answer is automatically generated
I am looking spas at Canadian Tire and Costco. I can't find info on the power uses for pumps and heaters for various tubs. Please advise me on those
The power usage specifications for the Bestway SaluSpa pumps and heaters are:
- Voltage: 110-120V AC, 60Hz, Single Phase
- Massage Tube Blower: 6.5A
- Heat Element: 11.3A at 20ºC
- Water Pump: 0.7A
- Total: 12A at 20ºC
This answer is automatically generated
Where can I find someone local to help me! Spa turns off when I turn heat on
If your Bestway SaluSpa turns off when the heat is turned on, follow these steps to fix it:
1. Check the Temperature Setting: Make sure the temperature is set high enough.
2. Clean or Replace the Filter Cartridge: A dirty filter can cause heating problems.
3. Check for Thermal Cut-Out Activation: If the water is too hot or the spa is in direct sunlight, the thermal cut-out may activate.
- Unplug and move the pump to a cool, dry place.
- Wait until the water temperature drops to 95°F (35°C) or lower.
- Reconnect and restart the pump.
4. Ensure the Spa is Covered: Use the spa cover to retain heat and prevent overheating.
5. Check for Heating Element Failure or Blown Fuse: If none of the above works, the heating element or fuse may be faulty and require replacement.
If the problem continues, move the spa out of direct sunlight or contact customer support.
This answer is automatically generated
It does not stay inflated, where should i be checking for leaks???
To check for leaks in a Bestway SaluSpa that does not stay inflated, follow these steps:
1. Inspect the air valve: Make sure the air valve is not leaking. If it is loose, use the provided wrench to tighten it while holding the backside of the valve.
2. Listen and feel for escaping air: Inflate the spa and listen closely for hissing sounds or feel around for escaping air with your hand.
3. Use soapy water: Apply soapy water to suspected areas and look for bubbles forming, which indicates a leak.
4. Check the area where the air hose connects to the pump: Some air may be expelled here during inflation, which is normal, but excessive leaking may indicate an issue.
5. Avoid using an air compressor: Only use the recommended pump to avoid damaging the spa.
6. Do not drag the spa on rough surfaces: This can damage the liner and cause leaks.
These steps help identify the source of air leaks so they can be repaired.
This answer is automatically generated
can I use the underwater patch for the exterior as it has an air leak
Yes, you can use the provided PVC repair patch for an exterior air leak. Clean and dry the area, cut the patch to size, apply glue (not included), press it firmly over the leak, and wait 30 minutes before inflating.
This answer is automatically generated
how do i deflate Saluspa horizon 7 model
To deflate the Bestway SaluSpa Horizon 7 model, follow these steps:
1. Unscrew the inflation/deflation valve cap where you originally inflated the spa.
2. Insert the deflation valve (the long part) into the opening. Air will begin to come out.
3. Connect the inflation hose to the deflation valve and screw it on.
4. Unscrew the other end of the hose and attach it to the pump unit.
5. Ensure the hose is securely locked into place.
6. Turn on the pump unit and press the "Jet" button to start rapid deflation.
This answer is automatically generated
How do I inflate the spa
To inflate the Bestway SaluSpa Miami Inflatable Hot Tub, follow these steps:
1. Ensure the pump is unplugged before starting.
2. Attach the provided inflation hose to the pump.
3. Connect the other end of the hose to the spa's inflation valve.
4. Plug in the pump and turn it on to begin inflating.
5. Allow the spa to inflate for about 3 to 6 minutes until fully expanded.
6. Turn off the pump and disconnect the hose.
7. Secure the inflation valve to prevent air from escaping.
Check the inflation level periodically, as temperature changes can affect pressure.
This answer is automatically generated
sides of the spa are getting quite slimy after being on and minimal use..is any way chen=micals best to stop this filtering is good changes when discolored
To prevent slimy sides in a Bestway SaluSpa, you can use chemical tablets or chemical liquid. When using chemical tablets, do not use granulated tablets or throw them directly into the water, as they can damage the material and discolor the PVC. When using chemical liquid, add it in small doses at the center of the pool to avoid direct contact with the spa surface. It is also important to test and maintain proper water chemistry levels:
- pH: 7.4-7.6
- Total Alkalinity: 80-120 ppm
- Free Chlorine: 2-4 ppm
Always remove the chemical dispenser when the spa is in use and test the water chemistry before using the spa.
This answer is automatically generated
What kind of power does it require
The power requirement for the Bestway SaluSpa is 110-120V AC, 12A at 68ºF (20ºC).
This answer is automatically generated