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Troubleshooting - Honeywell SALERMO Manual

48” ceiling fan
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At least twice each year, lower the canopy to check the downrod assembly, and then tighten all screws
on the fan. Clean the motor housing with only a soft brush or lint-free cloth to avoid scratching the finish.
Clean the blades with a lint-free cloth. You may occasionally apply a light coat of furniture polish to wood
blades for added protection.
Important: Shut off the main power supply before you begin any maintenance tasks. Do not use water or
a damp cloth to clean the ceiling fan.
Problem: The fan does not move
1. Turn the power on or check the fuse.
2. Turn the power off. Loosen the canopy and check all connections.
3. Check that the connectors from the light kit fitter and fan are connected properly.
4. Disable the power supply to the fan motor and re-start the motor.
Problem: The fan is noisy.
1. Check and tighten all screws that hold the fan blades to the blade arms and the motor.
2. Check for cracked blade. Replace blade, if necessary.
Problem: There is excessive wobbling
1. Check and tighten all screws that hold the fan blades to the blade arms and the blade arms to the motor.
2. Switch one blade with a blade from the opposite side. Or balance the fan using a balancing kit.
3. Turn off the power. Loosen the canopy and verify that the mounting bracket is secure to the electrical
outlet box.
4. The bracket must be flush without movement against the outlet box.
Problem: The fan operates correctly, but the lights are not working (if applicable).
1. Re-install the bulb(s).
2. Ensure the single-pin connectors in the light kit fitter are connected properly.
3. Turn the power off and check all connections at the ceiling outlet box.
4. The fan comes with a 190W limiter. When the total watts of the bulbs is over 190W, the lights do not
work. Replace the bulbs with lower wattage bulbs..
Problem: The remote does not work.
1. (Syncing instructions) Turn off the main power, then turn it back on. Within 30 seconds, press and hold
the high and low speed buttons on the remote at the same time for 5 seconds. The LED indicator will flash
three times, signaling a successful synchronization. Once complete, the fan will start on the low speed
with the light (if applicable) off.
2. Insert new 12V battery in battery compartment of the remote control.
3. If there are several fans in close proximity, turn power off to other fans and re-sync the remote.

TROUBLESHOOTING

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