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ARRIS X5001
Installation
Guide

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Summary of Contents for Arris X5001

  • Page 1 ARRIS X5001 Installation Guide...
  • Page 2: Table Of Contents

    Other trademarks listed herein are the property of their respective owners. © ARRIS Enterprises LLC 2017. All rights reserved. ARRIS and the ARRIS Logo are trademarks of ARRIS Enterprises, LLC. See www.arris.com for additional details. X5001 USER GUIDE - 501-3327100...
  • Page 3: Safety Information

    To ensure correct operation, use this device only with the has two blades and a third grounding prong. The wide ARRIS-approved power supply unit provided. If you use an blade or the third prong are provided for your safety. If unapproved alternative, you will invalidate the warranty.
  • Page 4 Service address: • Maintain a minimum distance of three inches around ARRIS, 3701 FAU Boulevard, Suite 200, Boca Raton, your device for sufficient ventilation. Florida 33431 U.S.A. See also item 7 in the Important Safety Instructions.
  • Page 5: Safety Aspects Of Connections

    LE-LAN device. The device for operation in the band 5150-5250 MHz is only for indoor To ensure correct operation, use this device only with the ARRIS- use to reduce the potential for harmful interference to co-channel mobile approved power supply unit provided. If you use an unapproved satellite systems.
  • Page 6: Product Overview

    PRODUCT OVERVIEW The X5001 gateway/MTA has a 10G EPON ONT and offers DPoE for OLT integration and PON management with next generation integrated service ports. The high-power 3x3 MIMO and Wi-Fi solution provides complete home connectivity and coverage at high speeds. The unit features concurrent dual-band 2.4 GHz (802.11n) and 5 GHz (802.11ac) transmission.
  • Page 7: Getting Started

    • TR-069 and SNMPv3 for provisioning and monitoring • Wi-Fi Spectrum Analyzer Typical application You can integrate the X5001 gateway into your XFINITY home system. With this application, the gateway uses a: • 5 GHz wireless connection to communicate with an X1 wireless client connected to a digital video recorder (DVR).
  • Page 8: Acquiring High-Speed Internet Service

    GETTING STARTED (cont.) Recommended Hardware The following hardware configuration is recommended. Computers not meeting this configuration can still work with the X5001, but may not be able to make maximum use of X5001 throughput. • CPU: P4, 3GHz or faster.
  • Page 9: What About Security

    If you have an open proxy, your service provider may suspend your account to protect the rest of the network. • The X5001 ships with wireless LAN security set by default (for the same reasons that you should run only secured proxies).
  • Page 10: Installing The Gateway

    Ypur have chosen a suitable location for your gateway (page 13). CAUTION: Risk of equipment damage Only qualified installation technicians should connect the gateway to house wiring. Incumbent telephone service must be physically disconnected at the outside interface box before making any connections. X5001 USER GUIDE - 501-3327100...
  • Page 11: Front Panel

    Flashes when a call is received or in progress MoCA Lights when a MoCA connection is enabled Flashes when data is transmitting over the MoCA network Press to enable WPS Lights when WPS is in operation X5001 USER GUIDE - 501-3327100...
  • Page 12: Rear Panel

    For connection to a battery backup UPS (uninterruptible power source) Cable For connection to a MoCA network 10G EPON fiber-optic uplink port Reset Reset button Power Connect your power supply unit here. Make this connection last of all. X5001 USER GUIDE - 501-3327100...
  • Page 13: Finding A Suitable Location

    • air flows freely around it • the back faces the nearest wall • it will not fall to the floor if bumped or moved • the ventilation holes on the sides of the unit are not blocked X5001 USER GUIDE - 501-3327100...
  • Page 14: Connecting To The Lan

    SC/APC connectors at both ends for all connections. Gateway connections Before proceeding, be sure all devices are attached to the gateway. The following figure summarizes the connections that can be made to the gateway. 2.4 GHz / 5 GHz MoCA X5001 USER GUIDE - 501-3327100...
  • Page 15: Configuring The Gateway

    Manufactured February 2016 Complies with 21 CFR Chapter 1, subchapter J. 123456s3113 Manufactured by ARRIS, 3701 FAU Boulevard, instructions on setting security. On most computer systems you only need to select Suite 200, Boca Raton, FL 33431 USA EPON MAC: 00:00:00:00:00:00 PROPERTY OF COMCAST.
  • Page 16: Wps (Wifi Protected Setup) Wireless Setup

    2. Within two minutes, press the WPS button on the front of the gateway: A message appears when the connection succeeds. If it fails, wait a few minutes, and then connect another device using WPS. WPS button X5001 USER GUIDE - 501-3327100...
  • Page 17: Accessing The Configuration Interface

    5. On the System Basic Setup screen, use the online help information to set configuration parameters as required. Note: Most configuration parameters that you may want to set can be accessed on the System Basic Setup screen, including the security mode and setting a system password. X5001 USER GUIDE - 501-3327100...
  • Page 18 6. For either TCP/IPv4 or TCP/IPv6, select Obtain an IP address automatically and Obtain DNS server address automatically, unless instructed otherwise by your cable provider. 7. Click OK to accept the new settings and close the Properties window. X5001 USER GUIDE - 501-3327100...
  • Page 19 TCP/IPv4 configuration is completed. 8. If you are using TCP/IPv6, click Configure IPv6 near the bottom of the previous window. 9. Choose Automatically from the Configure IPv6 drop-down menu and click OK. 10. Close the System Properties application. X5001 USER GUIDE - 501-3327100...
  • Page 20: Configuring Your Ethernet Connection

    If other Web sites download quickly, wait for a few minutes and try again. Usage during peak hours may also affect the connection speed. • Other communication on the LAN, or interference with wireless connections, may also slow down your connection. X5001 USER GUIDE - 501-3327100...
  • Page 21 Contact your service provider or a qualified wiring technician to correct the house wiring. If you still do not have dial tone, contact your service provider. If you are still experiencing problems with your device, contact your service provider. X5001 USER GUIDE - 501-3327100...
  • Page 22: Technical Specifications

    High power output (400 mW) Up to 16 SSIDs Independent configuration by SSID 20/40/80 MHz channels Wi-Fi encryption: WEP-64/128, WPA-PSK, WPA2-PSK (TKIP/AES) WPS PIN: 8 digits randomly generated - not part of the MAC address QoS: WMM/WMM U-APSD X5001 USER GUIDE - 160805...
  • Page 23: Terms And Conditions For Use Of Software ("Terms")

    2. ARRIS reserves all rights not expressly granted to you under these Terms. 3. You may not transfer any of your limited rights in the Software without the prior written consent of ARRIS, and if consent is provided then the Software shall only be transferred in conjunction with the transfer of the Product AND ONLY IF the transferee has read and agreed to accept these Terms.
  • Page 24 These Terms are governed by the laws of the State of New York and you may only bring claims exclusively in New York courts and ARRIS shall be entitled to bring a claim in the courts of any jurisdiction. Any failure by ARRIS to enforce any of its rights hereunder or applicable law shall not constitute a waiver of such rights.
  • Page 25 ARRIS and the ARRIS Logo are trademarks of ARRIS Enterprises, LLC. 501-3327100...

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