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TROUBLESHOOTING
The washer dryer may sometimes not work properly for certain reasons. Before calling the Support Centre, it is recommended to check to
see if the problem can be easily resolved using the following list.
Anomalies:
The washer dryer does not turn on.
The wash cycle does not start.
The washer dryer does not fill with water
(the message "H2O" is shown on the
display).
The washer dryer loads and drains water
continuously.
The washer dryer does not drain or does
not spin.
The washer dryer vibrates excessively
during the spin cycle.
The washer dryer leaks water.
The indicator lights for the "FreshCare+"
option and the START/PAUSE button
flash quickly and the display shows an
error code (e.g.: F-01, F-..).
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Possible causes / Solution:
•
T he plug is not inserted into the electrical outlet, or not enough to make contact.
•
T here has been a power failure.
•
T he door is not fully closed.
•
T he ON/OFF button has not been pressed.
•
T he START/PAUSE button has not been pressed.
•
T he water tap is not open.
•
A start delay has been set.
•
T he water intake hose is not connected to the tap.
•
T he hose is bent.
•
T he water tap is not open.
•
T he mains water supply has been shut off.
•
T here is not enough pressure.
•
T he START/PAUSE button has not been pressed.
•
T he drain hose has not been installed at 65 to 100 cm from the ground.
•
T he end of the drain hose is immersed in water.
•
T he drain connector on the wall does not have an air vent.
If the problem persists after having performed these checks, close the water tap,
shut off the washer dryer, and call the Support Centre.If the dwelling is located
on one of the uppermost floors of a building, a siphon effect can sometimes
occur, thus causing the washer dryer to load and drain water continuously.
Special anti-siphon valves are available on the market to prevent these types of
problems.
•
T he programme does not include the draining function: with certain
programmes it must be activated manually.
•
T he drain hose is bent.
•
T he drain line is obstructed.
•
A t the time of installation, the drum was not properly unlocked.
•
T he washer dryer is not level.
•
T he washer dryer is squeezed between furniture and the wall.
•
T he water intake hose has not been tightened properly.
•
T he detergent dispenser is clogged.
•
T he drain hose has not been properly fastened.
•
S hut off the machine, disconnect the plug from the outlet, and weight about 1
minute before turning it back on.
If the problem persists, call the Support Centre.
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