Troubleshooting Washer - Whirlpool LTE5243DQ6 User Instructions

4. In the U.S.A.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Plug in washer/dryer or reconnect power.
In Canada
WARNING
Electrical Shock Hazard
Plug into a grounded 4 prong outlet.
Failure to do so can result in death or electrical shock.
Plug in washer/dryer or reconnect power.
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
Noisy, vibrating, off-balance
Is the floor flexing, sagging or not level? Flooring that
flexes or is uneven can contribute to noise and vibration of
the washer. A ³⁄₄" (1.9 cm) piece of plywood under the washer
will reduce the sounds. See the Installation Instructions.
Is the washer/dryer level? The washer/dryer must be level.
See the Installation Instructions.
Is the load balanced? Evenly distribute the load in the
washer basket and make sure the height of the load does not
exceed the top row of basket holes.
Did you completely remove the yellow shipping strap with
cotter pins? See the Installation Instructions.
Are the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash? These
are normal washer noises.
8

TROUBLESHOOTING WASHER

to possibly avoid the cost of a service call...
In U.S.A www.whirlpool.com/help - In Canada www.whirlpool.ca
Washer and Components
5. Run the washer through a complete cycle with 1 cup
(250 mL) of detergent to clean out antifreeze.
To transport the washer/dryer
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. If washer/dryer will be moved during freezing weather, put in
a qt (1 L) of R.V.-type antifreeze in the basket. Run washer on
a spin setting for about 30 seconds to mix the antifreeze and
water.
4. Disconnect the drain from the drain system.
5. Unplug washer/dryer or disconnect power. Disconnect wiring
if washer/dryer is direct wired.
6. Disconnect the exhaust vent.
7. Wash lint screen.
8. Make sure leveling legs are secure.
9. Place the inlet hoses into the basket.
10. Drape the power cord and drain hose over edge and into the
basket.
11. Use masking tape to secure the washer lid and dryer door.
Reinstalling your washer/dryer
1. Follow the "Installation Instructions" to locate, level and
connect the washer/dryer.
2. Run the washer through a complete cycle with 1 scoop or
capful of detergent to clean the washer and remove the
antifreeze, if used.
Is the washer gurgling or humming? When the washer
drains, the pump will make a continuous humming with
periodic gurgling or surging sounds as the final amounts of
water are removed. This is normal.
The washer basket moves while washing. This is normal.
Leaking
Are the fill hoses tight?
Are the fill hose gaskets properly seated? Check both
ends of each hose. See the Installation Instructions.
Is the drain hose properly installed? The drain hose should
be secured to the drainpipe or laundry tub. See the
Installation Instructions.