Head Error; Dots Damaged Error; Driver Installation - Peleman Flat Bed Foil Printer User Manual

Flat Bed Foil Printer User Guide

7.4.3 Head error

a. Remove the foil and press the head upwards manually 5 – 10 times till the end to
loosen the mechanism inside.
b. Check torque via software. Go to 'Tools' -> 'Testing and Calibration' -> 'Read Torque'.
Follow instructions. If something is not correct:
a. Pressure is >20 in rest position = mechanism is stuck-> step a.
b. Pressure is lower than 245 (mechanical stop) -> check connector, replace
loadcell and/or contact our representative
c. Check for play in the pressure mechanism. Are there any parts feeling loose?
d. Contact our representative for additional technical support.

7.4.4 Dots damaged error

a. Clean printhead with isopropyl alcohol or our cleaning wipes. Close the application
and do a power cycle by disconnecting and re-connecting to power supply. Retry
printing.
b. Inspect printhead for mechanical damage. If there is mechanical damage on
printhead, it must be replaced.
c. Contact our local representative and include a video of the issue (or a clear problem
description) and the serial number of the machine.

7.4.5 Driver installation

It is possible that in software versions 1.0.0.63 and 1.0.2.0, the driver installation will be
unsuccessful on Windows 8 and 10 operating systems. Therefore, O.S. will not see the
connected printer. Check connection in Tools -> About Foil Printer.
To install the driver correctly, follow the steps (step by step instructions on how to install the
driver on Windows 10 can be found in download folder of the older software:
Remove the software version, go to PC Settings -> Update & security -> Recovery -> in
advanced startup click 'Restart now' -> Troubleshooting -> Advanced options -> Startup
settings -> Restart -> F7 (disable driver signature enforcement) -> Install the software and
pay attention to driver installation window.
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Peleman Industries