Ⅷ .Troubleshooting - Tally Dascom DP-230L Manual

Ⅷ .Troubleshooting
Problem Possible Cause
The battery has not been
Press the power button
installed correctly.
and the printer does not
The battery has run out of
work.
power.
The battery has ran out of
Printer automatically
power.
shuts down.
Electrostatic discharge
Power adapter does not power
on.
The power light is off
Power adapter is damaged.
when the power adapter
is connected.
The battery has not been
installed correctly.
Can not charge the Battery damage or adapter has
battery. quality issue.
29
Solution
Install the battery correctly.
Please charge immediately.
Please charge or replace the
battery immediately.
Restart the printer.
Check if the power adapter is
properly connected.
Use the voltmeter to check if the
adapter voltage is 12VDC
Install the battery correctly.
You can try to replace battery or
adapter.