Akuvox R29 Series Admin Manual
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Akuvox R29 Series Admin Manual

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R29 Series Door Phone Admin Guide

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Summary of Contents for Akuvox R29 Series

  • Page 1 R29 Series Door Phone Admin Guide...
  • Page 2 About This Manual Thank you for choosing Akuvox’s R29 series door phone. This manual is intended for end users who need to properly configure the door phone. This manual is applicable to 29.0.1.xx version, and it provides all functions’ configurations of R29 series door phone.

  • Page 3: Table Of Contents

    Content 1. Product Overview....................................... 1 1.1. Instruction........................................1 1.2. Connector Introduction....................................2 1.3. Warning........................................3 2. Daily use..........................................4 2.1. Make a Call........................................4 2.1.1. Call From Digital Keypad.................................4 2.1.2. Call From Phonebook..................................4 2.2. Receive a Call......................................5 2.3. Unlock........................................... 5 2.3.1.
  • Page 4 3.2. Access the website setting..................................7 3.2.1. Obtain IP Address..................................7 3.2.2. Access the Device Website................................8 3.3. Password Modification....................................8 3.3.1. Modify the Phone System Password.............................8 3.3.2. Modify the Web Password................................9 3.4. Phone configuration....................................10 3.4.1. Language......................................10 3.4.1.1. Modify the phone language..............................10 3.4.1.2.
  • Page 5 3.4.4.3. Door Setting General................................15 3.4.4.4. Home View Visible Control..............................16 3.4.5. Volume......................................16 3.4.6. DND........................................18 3.5. Phonebook.........................................19 3.6. Intercom call......................................22 3.6.1. IP Direct Call....................................22 3.6.2. SIP Call......................................23 3.6.2.1. Account....................................23 3.6.2.2. SIP Account...................................24 3.6.2.3. SIP Server..................................... 26 3.6.2.4.
  • Page 6 3.6.7. Web Call......................................30 3.7. Security........................................31 3.7.1. Mjpeg Service....................................31 3.7.2. Live Stream..................................... 31 3.7.3. RTSP........................................ 32 3.7.4. ONVIF......................................33 3.8. Access control......................................33 3.8.1. Relay........................................ 33 3.8.2. Unlock via RFID Cards.................................. 35 3.8.2.1. RFID Cards in devices................................ 35 3.8.2.2.
  • Page 7 3.8.4.1. Face in Device..................................40 3.8.4.2. Face in Website..................................40 3.8.5. Unlock via HTTP Command................................. 42 3.8.6. Unlock via Exit Button..................................43 3.9. Reboot........................................44 3.10. Reset........................................45 4. Advanced Features......................................46 4.1. Phone Configuration....................................46 4.1.1. IR LED......................................46 4.1.2. LED of Display....................................47 4.1.3.
  • Page 8 4.2.6. Codec....................................... 52 4.2.7. DTMF....................................... 53 4.2.8. Session Timer....................................54 4.2.9. NAT........................................54 4.2.10. User Agent.....................................55 4.3. Access control......................................56 4.3.1. Webrelay......................................56 4.3.2. Wiegand......................................57 4.4. Security........................................58 4.4.1. Antialarm of Door Phone................................58 4.4.1.1. Antialarm in device................................58 4.4.1.2. Antialarm in website................................59 4.4.2.
  • Page 9 4.4.3.2. FTP Notification..................................63 4.4.3.3. Input Interface Triggered Action............................63 4.5. Upgrade........................................64 4.5.1. Web Update....................................64 4.5.2. Autop Upgrade....................................64 4.5.3. Backup Config File..................................66 4.6. Log..........................................67 4.6.1. Call Log......................................67 4.6.2. Door Log......................................67 4.6.3. System Log..................................... 68 4.6.4. PCAP........................................68...

  • Page 10: Product Overview

    & infrared Microphone 1.1. Instruction Infrared LEDs R29 series is an Android-based IP video door phone with a touch screen. It incorporates audio and video communications, access Touch screen control and video surveillance. Its finely-tuned Android OS allows for feature customization to Access card reader better suit the habit of usage of local people.

  • Page 11: Connector Introduction

    1.2. Connector Introduction Ethernet (POE): Ethernet (POE) connector which can provide both power and network connection. 12V/GND: External power supply terminal if POE is not available. WG_D0/1: Wiegand terminal for wiegand access control. RS485A/B: RS485 terminal for automation system control (e.g. Figure 1.2-1 Connection introduction Elevator control).

  • Page 12: Warning

    1.3. Warning Please don't place R29S/F to direct sunlight, it will bring a bad effect or be broken with the high temperature. Figure 1.3 Direct sunlight diagram...

  • Page 13: Daily Use

    2. Daily use 2.1. Make a Call There are two ways to make a call from the door phone to monitor units, which can be an indoor monitor or an intercom app. 2.1.1. Call From Digital Keypad The default interface of the door phone is the dial interface. Enter the number to call on the digital keypad, and press the dial icon.

  • Page 14: Receive A Call

    2.2. Receive a Call When a monitor unit calls the door phone, it will auto answer the incoming call by default. There is no need to press any answer key. 2.3. Unlock 2.3.1. Unlock by Pin Codes Unlock the door by using predefined public pin or private pin. Press “Pin Code”, “Unlock”...

  • Page 15: Unlock By Rfid Cards

    opened” and screen will show “Open Lock Success”. 2.3.3. Unlock by RFID cards Place the predefined users card in RFID cards reader to unlock. Under normal conditions, the phone will announce “ The door is now opened” and the screen will show “Open Lock Success”. If the card has not been registered, the phone will show “...

  • Page 16: Basic Features

    3.2. Access the website setting Figure 3.1-1 Access the system setting Figure 3.1-2 Access the system setting 3.2.1. Obtain IP Address R29 series use DHCP IP by default. Enter the phone interface and go to Info to check the IP address. Figure 3.2.1 Info...

  • Page 17: Access The Device Website

    3.2.2. Access the Device Website Open a web browser, and access the corresponding IP address. Enter the default user name and password to login. The default administrator’s user name and password are shown below: Figure 3.2.2 Access the device website User Name: admin Password: admin Note: The recommended browser is Google Chrome.

  • Page 18: Modify The Web Password

    In the phone interface, go to the Password - Project Passwd to change the project key passwd. Project Passwd: Enter the 4 digits old project key, the default project key is “9999". Then enter the 4 digits new passwd, after entering the new passwd confirm, click save icon .

  • Page 19: Phone Configuration

    Modify the web language Figure 3.4.1.1 Configure phone language Enter the intercom website and go to the path Phone - Time/lang - Web Language to configure. Now R29 series can support multiple web language. Users can choose manually. Akuvox uses English by default.

  • Page 20: Time

    Network - Basic, dynamically or statically to obtain Figure 3.4.3.1-1 DHCP mode Figure 3.4.2 Time address. 3.4.3.1. DHCP Mode R29 series uses DHCP mode by default which will get IP address, subnet mask, default gateway and DNS server address from DHCP server automatically. Figure 3.4.3.1-2 DHCP mode...

  • Page 21: Static Mode

    3.4.3.2. Static Mode If select static IP, users should manually setup IP address, subnet mask, default gateway and DNS server address. The figure right shows static IP setting. Figure 3.4.3.2-1 Static mode Figure 3.4.3.2-2 Static mode...

  • Page 22: Display

    3.4.4. Display 3.4.4.1. Await In the phone interface, go to Await or login to the website and go to the path Intercom - Advanced - StandBy, to set the standby mode, standby time and unlock mode. Standby Mode: There are three options for the standby mode. ‘NO’...

  • Page 23: Upload Screensaver

    To upload screen saver and set the corresponding interval time and the priority. It will be displayed on screen when R29 series stand by type as picture. Up to 5 different Figure 3.4.4.2-1 Upload ScreenSaver screen savers can be supported. These pictures will scroll to display.

  • Page 24: Door Setting General

    manually setup the Interval time which means how long the image will display then change to next screensaver. Interval range from 0 to 120s. Click the Submit to save each one. Click Delete to remove the picture. 3.4.4.3. Door Setting General Figure 3.4.4.2-3 Upload ScreenSaver In the website and go to the path Intercom - Basic - Door Setting General to configure.

  • Page 25: Home View Visible Control

    In the phone interface, go to Volume, to configure the call volume, AD volume and key volume. Call Volume: When R29 series dials out a call, it will prompt the ‘du’ sound. To configure the call volume by yourself. AD Volume: When the door is opened, the phone will announce the opendoor tone.
  • Page 26 sound.To configure the key volume by yourself. Also users can modify the other voice settings in the website. Call Volume: Login to the website and go to the path Phone - Call Figure 3.4.5-2 Call volume Feature - Others to show the volume adjustment in talking interface.

  • Page 27: Dnd

    yourself. Open Door Tone: Users can also go to the path Intercom - Door Setting General to configure the switch whether users will hear the Figure 3.4.5-6 Open door tone switch “the door is opened” announcement. 3.4.6. DND DND allows IP phones to ignore any incoming calls. Users can login to the website and go to Phone - Call Feature to configure.

  • Page 28: Phonebook

    3.5. Phonebook In the phone interface, go to Contact to configure the phonebook. Create a group: Choose group, click Add to enter the new group name. Press to save. Edit a group: Choose the existed group to modify or delete. Create a contact: Click Add to enter the contact’s information.
  • Page 29 In the website, go to the path Phonebook - Local Book to configure the phonebook. Contact: To display or edit all local contacts. Search: Enter the key word to search designated contacts from local phonebook. Figure 3.5-5 Phonebook Contact Setting: Choose a suitable contact picture, then import (optional);Enter the corresponding contact name and phone number;...
  • Page 30 Users can also login to the website and go to the path Phone - Import/Export - Import/Export Config&Contacts to upload or download the contact information. Contact: Click Export to export the existed contact. Choose the Figure 3.5-8 Import/Export contacts local file and click Import to import the new contact. The export format is .vcf, the import format is .vcf, .csv or .xml.

  • Page 31: Intercom Call

    3.6. Intercom call 3.6.1. IP Direct Call In the dial interface. Enter the number to call on the digital keypad, and tap the dial icon. Without SIP server, users can also use IP address to call each other. However, this way is only suitable in the LAN.

  • Page 32: Sip Call

    Enter the system setting interface, choose account. According to the configuration of PBX, enter the account parameters. Tick enable to active the account. If you register 2 accounts in the same time. R29 series will choose the account 1 as the default account.

  • Page 33: Sip Account

    SIP Account 3.6.2.2. In the phone interface, go to Account - Account setting - Account 1&2 to configure the SIP account. Enable Account: SIP account is only available if you enable this account. Register Name: To enter extension number you want and the number is allocated by SIP server.
  • Page 34 Login to the website and go to the path Account - Basic - SIP Account to configure the SIP account. Status: To display register result. Account: Select the SIP account you need to configure. Account Active: SIP account is only available if users enable this account.

  • Page 35: Sip Server

    3.6.2.3. SIP Server In the phone interface, go to Account - Account setting - Account 1&2 to configure the SIP server. Users can also go to the path Account - Basic - SIP Server 1&2 to configure. Figure 3.6.2.3-1 SIP server Server IP: To enter SIP server’s IP address or URL.

  • Page 36: Transport Type

    3.6.2.5. Transport Type To display and configure transport type for SIP message UDP: UDP is an unreliable but very efficient transport layer protocol. Figure 3.6.2.5 Transport type TCP: Reliable but less-efficient transport layer protocol. TLS: Secured and Reliable transport layer protocol. DNS-SRV: DNS record for specifying the location of services.
  • Page 37 supports a prefix number replace 5 number at the same time, when the user press the prefix number, the 5 devices will ring at the same time. For example: Users can pre-configure 10 to replace 192.168.16.134 and 192.168.16.137 in the doorphone. Then, by pressing 10, the two devices can be dialed at the same time through the default account without having to remember the long phone number or dial separately.

  • Page 38: Quick Dial

    3.6.4. Quick Dial Quick Dial is to call predefined important number quickly in main interface. This number is often set as emergency number. In the phone interface, go to Quick Dial, switch the type as quick dial, enter the quick dial name and number, click Save to confirm. 3.6.5.

  • Page 39: No Answer Call

    Auto Answer Delay: To configure delay time before an incoming call is automatically answered. 3.6.6. No Answer Call This feature is used to transfer the call to the target number in order if the calling is no answered with timeout. Login to the website and go to the path Phone - Call Feature - No Answer Call to Figure 4.2.4 No answer call configure.

  • Page 40: Security

    3.7. Security 3.7.1. Mjpeg Service Login to the website and go to the path Intercom - Advanced - Mjpeg Server to configure. Mjpeg Service Enable: Use to capture from the URL. It is convenient to check the capture remotely. Figure 3.7.1 Mjpeg service Image Quality: To choose the image quality of the capture.

  • Page 41: Rtsp

    3.7.3. RTSP  RTSP Basic R29 series support RTSP stream, enter the phone system, go to RTSP or login to the website and go to the path Intercom - RTSP, to enable or disable RTSP server. The URL for RTSP stream is: rtsp://IP_address/live/ch00_0 Figure 3.7.3-1 RTSP...

  • Page 42: Onvif

    3.7.4. ONVIF R29 series supports ONVIF protocol, which means R29 series camera can be searched by other devices, like NVR, which supports ONVIF protocol as well. Go to the path Intercom - ONVIF GUI, configure ONVIF mode Figure 3.7.4 ONVIF setting username/password.
  • Page 43 Hold Delay: To configure the duration of opened relay. Over the value, the relay would be closed again. DTMF Option: To select digit of DTMF code, R29 series supports maximum 4 digits DTMF code. DTMF: To configure 1 digit DTMF code for remote unlock Figure 3.8.1 Relay...

  • Page 44: Unlock Via Rfid Cards

    3.8.2. Unlock via RFID Cards 3.8.2.1. RFID Cards in Devices R29 series can be compatible with 13.56MHZ and 125KHZ RFID cards. Press “Add Card”, when you see “Please scan the RFCard to Add”, put the card near the card sensor. Then enter the card name , valid day and time in the modify prompt.

  • Page 45: Rfid Cards In Website

    3.8.2.2. RFID Cards in Website Go to the path Intercom - Card setting, to manage RFID cards access system. Import/Export Card Data: Export the existed RFID cards information or import the new RFID cards information. It can only support .xml format. The maximum is 1000. Figure 3.8.2-3 Import/Export card data Note: Ask your administrator for the card data template if you need.

  • Page 46: Unlock Via Pin Codes

    Door Card Management: Valid card information will be shown in the list. Administrator could delete one card’s access permission or empty all the list. Note: Remember to set card status back to normal after adding the cards. Figure 3.8.2-6 Door card management 3.8.3.

  • Page 47: Private Pin Codes In Website

    3.8.3.2. Private Pin Codes in Website Go to the path Intercom - Privatekey on the web GUI, to manage RFID cards access system. Import/Export Private Key: Export the existed private key Figure 3.8.3.2-1 Import/Export private key information or import the private key from local side. It can only support .xml format.

  • Page 48: Public Pin Codes In Device

    Public Pin Codes in device In the phone interface, go to Password - Public Key Passwd, enter the old public key, R29 series support 3 default public keys. Then enter the new passwd, after entering the new passwd Confirm, click save icon.

  • Page 49: Unlock Via Face

    3.8.4. Unlock via Face 3.8.4.1. Face in Device In the phone interface, go to Face to record the Face ID. Add: Close your face to the camera, in the middle of the round box on the screen. If a face is recognized, the face ID will be automatically admitted.
  • Page 50 Import/Export file: Because R29 series can not support the third party camera to enter the face picture now. Users need to directly take face data in the R29 series, then export the existed face file. It is convenient to share the same face data in multiple devices.

  • Page 51: Unlock Via Http Command

    3.8.5. Unlock via HTTP Command Login to the website and go to the path Intercom - Relay - Open Relay via HTTP to configure. Users can use a URL to remotely unlock the door. It is more convenient for users to open the door if users are not beside the devices.

  • Page 52: Unlock Via Exit Button

    3.8.6. Unlock via Exit Button R29 series supports 3 input triggers Input A/B/C (DOORA/B/C). Login to the website and go to the path Intercom - Input to configure. Input Service: To enable or disable input trigger service. Figure 3.8.6 Input Trigger Option: To choose open circuit trigger or closed circuit trigger.

  • Page 53: Reboot

    3.9. Reboot In the phone interface, go to Reboot to click the Reboot, or go to the path Upgrade - Basic on the web GUI, click Submit, the device will restart. Figure 3.9-1 Reboot Figure 3.9-2 Reboot...

  • Page 54: Reset

    Users can also login to the website and go to the path Upgrade - Basic, directly click Submit to reset R29 series. Use this function with caution. All configuration will be removed. Figure 3.10-1 Restore Figure 3.10-2 Reset...

  • Page 55: Advanced Features

    4.1.1. IR LED The setting is for night vision, when the surrounding of R29 series is very dark, infrared LED will turn on and R29 series will turn to night mode to let the users see video clearly from the R29S/F.

  • Page 56: Led Of Display

    Min/Max photoresistor: Photoresistor value relates to light intensity and larger value mean that light intensity is smaller. When photoresistor value is greater than max value, LED will turn on. In contrast, when photoresistor value is less than min value, infrared LED will turn off and the device turns to normal mode.

  • Page 57: Intercom

    R47P. When R47P auto answer in mute Figure 4.2.1 -1 RTP timeout status, if over the configured time R29 series did not receive the RTP message, R29 series will hang up automatically. Max Call Time: Login to the website and go to the path Intercom - Basic - Max Call Time to configure the max call time.

  • Page 58: Return Code When Refused

    Dial Time to configure the max dail time. Dial In Time: To configure the max incoming dial time, available when auto answer is disabled. Dial Out Time: To configure the max no answer call time. Figure 4.2.1 -3 Max dial time 4.2.2.

  • Page 59: Call Waiting

    Header: To choose caller header format automatically. Anonymous Call: If enabled, R29 series will block its information when calling out. Anonymous Call Rejection: If enabled, calls who block their information will be screened out. Figure 4.2.3 SIP call related Missed Call Log: If enabled, any missed call will be recorded into call log.

  • Page 60: Intercom

    new incoming call when there is already an active call. Call Waiting Tone: If enabled, it allows IP phones to play the call waiting tone to the waiting callee. On Code: The code used to enable call waiting on server’s side, if configured, IP phone will send a SIP message to server to turn on call waiting on server side if user setup calls waiting is disabled.

  • Page 61: Codec

     Audio Codec Sip Account: To choose which account to configure. Audio Codec: R29 series supports four audio codec: PCMA, Figure 4.2.6-1 SIP account PCMU, G729, G722. Different audio codec requires different bandwidth, user can enable/disable them according to different network environment.

  • Page 62: Dtmf

     Video Codec R29 series supports H264 standard, which provides better video quality at substantially lower bit rates than previous standards. Codec Resolution: R29 series supports four resolutions: QCIF, CIF, VGA, 4CIF and 720P. Figure 4.2.6-3 Video codec Codec Bitrate: To configure bit rates of video stream.

  • Page 63: Session Timer

    4.2.8. Session Timer Go to the path Account - Advanced - Session Timer on the web GUI to configure. If enabled, the on going call will be disconnected automatically once the session expired unless it’s been refreshed Figure 4.2.8 Session timer by UAC or UAS.

  • Page 64: User Agent

    PCAP. 4.3. Access control 4.3.1. Webrelay R29 series supports extra web relay. This function is more safety to use DTMF code to remote unlock. Login to the website and go to the path Phone - Web Relay to configure.

  • Page 65: Webrelay

    Type: Connect web relay and choose the type. IP Address: Enter web relay IP address. User Name: It is an authentication for connecting web relay. password: It is an authentication for connecting web relay. Note: Users can modify username and password in web relay Figure 4.3.1-1 Web relay website.

  • Page 66: Wiegand

    Wiegand Mode: Input or output. Typically, when you select input, we generally connect the wiegand input device, such as the wiegand card reader. Or R29 series can be used as output, It is generally used to connect the third-party Access Control, then R29 Figure 4.3.2 Wiegand...

  • Page 67: Security

    After the door phone has been installed, administrator can enable Antialarm function. if the device is moved illegally, the gravity of R29 series are different from the original status, then the device will ring alarm bell and send out the call to the predefined location.

  • Page 68: Antialarm In Website

    Tamper Alarm to configure. Figure 4.4.1.2 Tamper alarm R29 series integrates internal gravity sensor for the own security, and after enabling tamper alarm, if the gravity of R29 series changes dramatically, the phone will alarm. Gravity sensor threshold stands for sensitivity of sensor.

  • Page 69: Motion

    Timing setting If users only enable time mode and setup the interval. R29 series will take the picture in every interval time; Only enable detection mode, R29 series will capture if there is any change of surrounding in the detection time;...

  • Page 70: Motion In Website

    Timing Interval: R29 series will take the picture in the interval time. Detection Delay: Setup the time interval for detection. Capture Delay: Setup the capture delay time. Detection Accuracy: The smaller value, the capture picture is more accurate. After you setup motion, to configure the target address where to receive the pictures.

  • Page 71: Ftp Notification

    Sender’s email address: To configure email address of sender. Receiver’s email address: To configure email address of receiver. SMTP server address: To configure SMTP server address of sender. SMTP user name: To configure user name of SMTP service (usually it is same with sender’s email address). SMTP password: To configure password of SMTP service (usually it is same with the password of sender’s email).

  • Page 72: Input Interface Triggered Action

    FTP Path: Enter the folder name you created in FTP server. 4.4.3.3. Input Interface Triggered Action Go to the path Intercom - Input on the website to configure. Action Delay: To configure after how long to execute to send out notifications and trigger relay.

  • Page 73: Autop Upgrade

    4.5.2. Autop Upgrade Login to the website and go to the path Upgrade - Advanced to configure.  Manual Autop Autop is a centralized and unified upgrade of IP telephone. It is a simple and time-saving configuration for IP phone. It is mainly used by the device to download corresponding configuration document from the server using TFTP / FTP / HTTP / HTTPS network protocol.
  • Page 74 Password: Configure if server needs a password to access, otherwise left blank. Common AES Key: Used for IP phone to decipher common Auto Provisioning configuration file. AES Key (MAC): Used for IP phone to decipher MAC-oriented auto provisioning configuration file (for example, file name could be 0c1105888888.cfg if IP phone’s MAC address is 0c1105888888).

  • Page 75: Backup Config File

    Customer Option: Enter the server URL. Click Submit to save. 4.5.3. Backup Config File Go to the path Upgrade - Advanced - Others to backup the config file. Figure 4.5.3-1 Config Others:To export current config file or import new config file. Note: The exported config is encrypted.

  • Page 76: Log

    4.6. Log 4.6.1. Call Log Login to the website and go to the path Phonebook - Call Log, users can see a list of call which have dialed, received or missed. And user can delete calls from list. Figure 4.6.1 Call log 4.6.2.

  • Page 77: Pcap

    it’s level 3. Export Log: Click to export temporary system log file to local PC. 4.6.4. PCAP Go to the path Upgrade - Advanced - PCAP on web GUI. To start, stop packets capturing or to export captured Packet file. Figure 4.6.4 PCAP Start: To start capturing all the packets file sent or received from IP phone.
  • Page 78 Abbreviations ACS: Auto Configuration Server DNS-SRV: Service record in the Domain Name System Auto: Automatically FTP: File Transfer Protocol AEC: Configurable Acoustic and Line Echo Cancelers GND: Ground ACD: Automatic Call Distribution HTTP: Hypertext Transfer Protocol Autop: Automatical Provisioning HTTPS: Hypertext Transfer Protocol Secure AES: Advanced Encryption Standard IP: Internet Protocol BLF: Busy Lamp Field...
  • Page 79 SIP: Session Initiation Protocol PCAP: Packet Capture SNMP: Simple Network Management Protocol PNP: Plug and Play STUN: Session Traversal Utilities for NAT RFID: Radio Frequency Identification SNMP: Simple Mail Transfer Protocol RTP: Real-time Transport Protocol SDMC: SIP Devices Management Center RTSP: Real Time Streaming Protocol TR069: Technical Report069 MPEG: Moving Picture Experts Group...
  • Page 80 Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: techsupport@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.

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