Regency Fireplace Products Classic C34E Owners & Installation Manual

Direct vent freestanding gas stove
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C34E Classic™ Direct Vent
Freestanding Gas Stove
MODELS:
C34E-NG11 Natural Gas
Warning
Fire or Explosion Hazard
failure to follow safety warnings exactly could result in serious
injury, death, or property damage.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch: do not use any phone in your building.
Leave the building immediately.
• Immediately call your gas supplier from a neighbour's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Tested by:
Certified to/Certifié pour: CSA 2.17-2017
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
920-059
C34E-LP11 Propane
Installer: Please complete the details on the back cover
ANSI Z21.88-2017
and leave this manual with the homeowner.
CSA 2.33-2017
Homeowner: Please keep these instructions for future reference.
Owners &
Installation Manual
C34 Video
www.regency-fire.com
07.24.19

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Summary of Contents for Regency Fireplace Products Classic C34E

  • Page 1 C34E Classic™ Direct Vent Owners & Freestanding Gas Stove Installation Manual C34 Video www.regency-fire.com MODELS: C34E-NG11 Natural Gas C34E-LP11 Propane Warning Fire or Explosion Hazard failure to follow safety warnings exactly could result in serious injury, death, or property damage. - Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • Page 2 REGENCY Classic Direct Vent Freestanding Gas Stove To the New Owner: Congratulations! You are the owner of a state-of-the-art Gas Stove by Fireplace Products International Ltd. The Regency Gas Series ® of hand crafted appliances has been designed to provide you with all the warmth and charm of a woodstove, at the flick of a switch. The models C34E-NG11 and C34E-LP11 of this series have been approved by Intertek for both safety and efficiency.
  • Page 3: On Demand Pilot Light (Seven Day Safety Timer)

    INFORMATION FOR MOBILE/MANUFACTURED HOMES AFTER FIRST SALE This Regency product has been tested and listed by Intertek as a Direct Vent Room Heater to the following standards: CAN/CGA-2.17-2017,ANSI Z21.88- ® 2017 • CSA 2.33-2017. This Direct Vent System Appliance must be installed in accordance with the manufacturer's installation instructions and the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, or the current Standard of Fire Safety Criteria for Manufactured Home Installations, Sites, and Communities ANSI/NFPA 501A, and with CAN/CSA Z240-MH Mobile Home Standard in Canada.
  • Page 4: Unit Dimensions

    dimensions UNIT DIMENSIONS 28" (711mm) ALL PICTURES / DIAGRAMS SHOWN THROUGHOUT THIS MANUAL ARE FOR ILLUSTRATION PURPOSES ONLY. ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENTS. Regency CLASSIC™ C34E-11 Direct Vent Freestanding Gas Stove ®...
  • Page 5: Table Of Contents

    table of contents owner's information Dura-Vent Horizontal Installations ........32 Vertical Termination ............33 Cathedral Ceilings .............. 34 On Demand Pilot Light (seven day safety timer) ....3 Converting Class A Metal Chimney to Direct Vent System Copy of Safety Decal ............6 (USA Only) ................
  • Page 6: Copy Of Safety Decal

    safety decal This is a copy of the label that accompanies NOTE: Regency units are constantly being ® each CLASSIC Direct Vent Freestanding Gas improved. Check the label on the unit and if Stove. We have printed a copy of the contents there is a difference, the label on the unit is here for your review.
  • Page 7: Ma Code - Co Detector

    requirements installer's information MA Code - CO Detector (for the State of Massachusetts only) 5.08: Modifications to NFPA-54, Chapter 10 (2) Revise 10.8.3 by adding the following additional requirements: (a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satisfied:...
  • Page 8: For Your Safety

    owner's information FOR YOUR SAFETY YOUNG CHILDREN SHOULD BE CARE- FULLY SUPERVISED WHEN THEY ARE This appliance requires air for proper combustion. IN THE SAME AREA AS THE APPLI- Always provide adequate combustion and ANCE. TODDLERS, YOUNG CHILDREN ventilation air. Follow instructions and information in CSA B149.1 (in Canada) or the National Fuel Gas AND OTHERS MAY BE SUSCEPTIBLE Code ANS Z223.1/NFPA (in the USA), regarding...
  • Page 9: Lighting / Shutdown Procedure

    owner's information LIGHTING PROCEDURE IMPORTANT: The remote control system supplied with this appliance has Note: The first try for ignition will last approximately 60 seconds. If there is no several options for starting/operating the appliance using the battery holder flame ignition (rectification) the board will stop sparking for approximately and ON/OFF key on the hand held transmitter.
  • Page 10: Copy Of The Lighting Plate Instructions

    owner's information COPY OF THE LIGHTING PLATE INSTRUCTIONS FOR YOUR SAFETY READ BEFORE LIGHTING This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or Natural Gas and Propane Installation Codes, CSA B149.1. WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
  • Page 11: Proflame Ii Remote Control Operating Instructions

    owner's information PROFLAME II REMOTE CONTROL OPERATING INSTRUCTIONS PROFLAME II REMOTE CONTROL OPERATING INSTRUCTIONS IMPORTANT:The Proflame Transmitter 2 is an integrated part of the TECHNICAL DATA Proflame 2 System, which consists of these elements: • Proflame 2 Transmitter, to be used in conjunction with: REMOTE CONTROL •...
  • Page 12 owner's information Temperature indication Display Remote-Flame Control With the system in the "OFF" position, press the Thermostat Key and The profl ame has six (6) fl ame levels. With the system on, and the fl ame the Mode Key at the same time. Look at the LCD screen on the transmit- level at the maximum in the appliance, pressing the Down Arrow Key ter to verify that a C or F is visible to the right of the room temperature once will reduce the fl...
  • Page 13 owner's information Smart Thermostat (Transmitter Operation) Remote dimmer control (Light)** The auxiliary function controls the AUX power outlet by the dimmable The Smart Thermostat function adjusts the fl ame height in accordance light control. To activate this function use the Mode Key (fi g. 1) to index to the difference to the AUX icon (fi...
  • Page 14 owner's information Continuous Pilot/Intermittent Pilot (CPI/IPI) selection 5. "Clr" will remove the mode by using the up or down arrow while still holding both buttons (icon will disappear once removed, or icon will show up again once added). Note: Power vent models do not have a Continuous 6.
  • Page 15: Installation Checklist

    installation INSTALLATION COMBUSTION AND Before leaving this unit with the customer, the installer must ensure that the appliance is fir- CHECKLIST VENTILATION AIR ing correctly and operation fully explained to customer. The combustion air from this appliance is drawn 1. Locate your appliance. Refer to the following from outside the building through the outer flue.
  • Page 16: Wiring Diagram Without Thermostat

    installation WIRING DIAGRAM WITHOUT THERMOSTAT This heater does not require a 120V A.C. supply for WARNING: CAUTION: Ensure that the wires operation. In case of a power failure, the remote Electrical Grounding do not touch a hot surface and are control/thermostat will continue to operate.
  • Page 17: Optional Wall Thermostat

    installation OPTIONAL WALL THERMOSTAT CAUTION Do not connect the millivolt A wall thermostat may be installed if desired. wall thermostat wires Connect the wires as per the wiring diagrams. to the 120V wires. Note: Preferable if the thermostat is installed on an interior wall.
  • Page 18: Optional Fan Installation - Part #494-917

    installation C34E-11 OPTIONAL FAN INSTALLATION - PART # 494-917 OPTIONAL FAN INSTALLATION - PART # 494-917 6. Lift the fan assembly in through the pedestal or bottom heat shield WARNING: Electrical Grounding Instructions and up through the cut out as shown in Diagrams 4 and 5. This appliance is equipped with a three pronged (grounding) plug for your protection against shock hazard and should be plugged directly into a 7. Line up the keyhole slots with the matching screws and pull back properly grounded receptacle.
  • Page 19 installation C34E-11 9. Once the plastic caps have been removed, connect the fan wires (white and black) to the power supply wires. Connect red-white and black-black. See Diagram 7. Tuck any loose wires neatly into plastic clip located on the underside of the fan. Diagram 10 12. Route the power cord through the rear of the unit and attach the strain relief to the back of unit as shown in Diagram 10 (bottom heat shield shown). Diagram 7 10. After the wires have been connected attach the ground wire to the left side of the blower (Diagram 8). 11. Once the ground wire has been attached to the blower, route the ground wire back to the IFC board and attach to Ground Lug located on the left front of the unit. See Diagram 9.
  • Page 20 installation C34E-11 13. Once the blower has been completely installed connect the receiver to the wire harness and re assemble Valve cover plate by re installing the 2 Philip head screws. 14. Next reinstall the door cover plate by re-installing 4 Philip head screws (pedestal model). On the bottom heat shield, reattach the bottom access panel into the 6 keyhole slots and tighten 6 screws. Regency CLASSIC™ C34E-11 Direct Vent Freestanding Gas Stove ® 920-073 03.04.19...
  • Page 21: Pedestal Assembly

    installation PEDESTAL ASSEMBLY LEG AND BOTTOM SHIELD ASSEMBLY 1. For easier assembly, tip the stove on its back (preferably onto a soft surface These instructions apply to the nickel leg and painted cast leg. It will be easier to attach the legs to the stove if it is tipped on its back (preferably on a soft to prevent scratching).
  • Page 22: Venting Introduction

    installation VENT RESTRICTOR VENTING INTRODUCTION INSTALLATION POSITION PRECAUTIONS The DV Stove Horizontal Vent Kit and the Simpson Dura-Vent Direct Vent venting sys- Vent restriction is required for certain venting These venting systems are engineered products tems, in combination with the Classic Direct installations, see the Diagrams in "Venting that have been designed and tested for use with the Vent Freestanding Gas Stove, C34E-NG11 and...
  • Page 23: Exterior Vent Terminal Locations

    installation EXTERIOR VENT TERMINAL LOCATIONS Minimum Clearance Requirements Canada Clearance above grade, veranda, porch, deck, or balcony 12"(30cm) 12"(30cm) Clearance to window or door that may be opened 12"(30cm) 9" (23cm) Clearance to permanently closed window Vertical clearance to ventilated soffit located above the terminal within a horizontal distance of 2 feet (61cm) 18"(46cm) 18"(46cm) from the center line of the terminal (check with the local code)
  • Page 24: 4" X 6-5/8" Rigid Pipe Cross Reference Chart Only

    installation 4” X 6-5/8” RIGID PIPE CROSS REFERENCE CHART 4" X 6-5/8" RIGID PIPE CROSS REFERENCE CHART Components from different Manufacturers may not be mixed. Not All Rigid Pipe components are available directly from FPI. Components from different Manufacturers may not be mixed. Not all rigid pipe components are available directly from Regency. Note: The listed manufacturers may have other lengths not shown on this chart, which would also be approved.
  • Page 25 installation Description *Selkirk *American Metal *Security *ICC Excel *Olympia Simpson *Metal-Fab™ Ventis DV* Direct Temp™ Products® Secure- Vent® Direct Direct Vent Pro ® Sure Seal Amerivent Direct Attic Insulation Shield 12" 46DVA-IS 4DAIS12 SV4RSA VDV-AIS04 Attic Insulation Shield 46DVA-KHA 4DAIS12 TM-4AS - Cold Climates 36"...
  • Page 26: Rigid Pipe Venting Systems

    installation RIGID PIPE VENTING SYSTEMS Horizontal or Vertical Terminations Alternate Horizontal Vertical Termination Termination Caps Storm Collar Vinyl Siding Standoff (Optional) Flashing Horizontal Termination Cap Ceiling Firestop # 946-523/P Wall Thimble Pipe Length Adj.Pipe Length 11" - 14-5/8" 90 Elbow WARNING: Do not combine venting components from 24"...
  • Page 27: Venting Systems

    installation VENTING ARRANGEMENTS VENTING ARRANGEMENTS VERTICAL TERMINATION SYSTEMS FOR RESIDEN- HORIZONTAL TERMINATIONS FOR ALL TIAL MANUFACTURED AND MOBILE HOMES VENTING SYSTEMS The shaded area in the Diagram below shows all allowable combi- The shaded areas in the Diagram below show all allowable com- nations of straight vertical and offset to vertical runs with vertical binations of vertical runs with horizontal terminations.
  • Page 28 installation Horizontal Venting with Two (2) 90 Elbows One 90 elbow = Two 45 elbows. Option H + H1 4' Min. 6' Max. 5' Min. 7' Max. 6' Min. 8' Max. With these options, maximum total pipe length is 30 feet with minimum of 6 feet total vertical and maximum 8 feet total horizontal.
  • Page 29: Dv Stove Horizontal Vent Kit

    installation DV STOVE HORIZONTAL VENT KIT DV 2 ft. Stove Vent Kit (Part # 946-116) and DV 4 ft. Stove Vent Kit (946-216) include all the parts needed to install the C34 with minimum horizontal and vertical vent dimensions. For installations that require longer vertical and/or horizontal vents use the Dura-Vent system as shown in "Dura- Vent Termination Kit"...
  • Page 30 installation e) Cut the 2 ft. or 4 ft. section of rigid pipe to length. Ensure that the pipe length when cut will seat onto both the starter collar and the 90 elbow. Crimped section of rigid pipe seats into the elbow.
  • Page 31: Dura-Vent Termination Kit

    installation DURA-VENT If installing termination on a siding covered wall, a vinyl siding standoff or furring strips can be TERMINATION KIT used in order to ensure that the termination is not recessed into siding. Planning Your Dura-Vent Installation The vinyl siding standoff is required for walls with vinyl siding.
  • Page 32: Dura-Vent Horizontal Installations

    installation 3. With the pipe attached to the stove, slide *Diagram 3, 3a & DURA-VENT the stove into its correct location, and mark 4: As specified HORIZONTAL the wall for a 10" x 10" (inside dimensions) in CGA B149 In- INSTALLATIONS square hole.
  • Page 33: Vertical Termination

    installation 4. Attach the Vinyl Siding Standoff (if required) Determine if ceiling to the Horizontal Vent Termination, but first joists, roof rafters run a bead of non-hardening mastic around other framing its outside edges, so as to make a seal will obstruct the between vent cap and the standoff.
  • Page 34: Cathedral Ceilings

    installation Galvanized pipe and elbows may be utilized in the attic as well as above the roofline. The galvanized finish is desirable above the roofline due to its higher corrosion resistance. Continue to add pipe sections through the flashing until the height of the vent cap meets the minimum height requirements specified in Diagram 12 or local codes.
  • Page 35: Converting Class A Metal Chimney To Direct Vent System (Usa Only)

    installation Converting a Factory Built Metal Support extensions - Round (RDSE) 7. The connection be- tween the appliance Chimney or square (SQSE) and the Retro Con- nector may be com- 1. Remove the existing chimney cap. Steep pitched cathedral ceilings may require the pleted with sections use of a support extension.
  • Page 36: System Data

    installation GAS PIPE PRESSURE 885 S.I.T. VALVE DESCRIPTION SYSTEM DATA TESTING (For 0 to 4,500 feet altitude) 1) 6 Stage flame adjustment The appliance must be isolated from the gas sup- 2) Pilot adjustment Orifice Sizes: ply piping system by closing its individual manual 3) Outlet Pressure Tap Burner Natural Gas...
  • Page 37: Log Installation

    installation 9. Separate platinum embers and place on the LOG INSTALLATION 3. Ensure that the front and rear deflectors are mesh ember tray along side embers. Avoid installed. stacking platinum embers. WARNING: Dangerous operating con- 4. Remove the logs from the box and carefully ditions may occur if these logs are not unwrap them.
  • Page 38: Door Installation

    installation C34E-11 DOOR INSTALLATION DOOR INSTALLATION Door Handle Assembly Safety Screen Installation / Removal 3. Install slotted brackets (found in the manual pack) to the back of the door 1. Door will be packaged with door retaining clip facing inwards (Diagram 1). with two (2) screws on each side as shown in Diagram 3.
  • Page 39: Remote Control Installation

    installation C34E-11 6. Once the door has been placed on the hinge pins, secure the door DO NOT TRY TO TURN to the unit by screwing the retaining clip to the lower left corner of the DOOR HANDLE! unit (Diagram 6). IT IS NOT DESIGNED TO BE MOVED.
  • Page 40: Lighting Procedure

    operating instructions LIGHTING PROCEDURE IMPORTANT: The remote control system supplied with this appliance has Note: The first try for ignition will last approximately 60 seconds. If there is no several options for starting/operating the appliance using the battery holder flame ignition (rectification) the board will stop sparking for approximately and ON/OFF key on the hand held transmitter.
  • Page 41: Copy Of The Lighting Plate Instructions

    operating instructions COPY OF THE LIGHTING PLATE INSTRUCTIONS FOR YOUR SAFETY READ BEFORE LIGHTING This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or Natural Gas and Propane Installation Codes, CSA B149.1. WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
  • Page 42: Normal Operating Sounds Of Gas Appliances

    maintenance 2) Clean glass (never when unit is hot), appliance, NORMAL OPERATING SOUNDS OF CAUTION: ANY SAFETY SCREEN and door with a damp cloth. Never use an GAS APPLIANCES OR GUARD REMOVED FOR SER- abrasive cleaner. VICING AN APPLIANCE MUST BE It is possible that you will hear some sounds from 3) The heater is finished in a porcelain finish or REPLACED PRIOR TO OPERATING...
  • Page 43: Glass Gasket

    maintenance GLASS GASKET GENERAL VENT MAINTENANCE If the glass gasket requires replacement use a glass gasket 1/8 x 1 Window (Part # 936-240 x 4 feet). Conduct an inspection of the venting system semi- annually. Recommended areas to inspect as follows: GLASS DOOR 1.
  • Page 44: First Fire

    operating instructions FIRST FIRE OPERATING INSTRUCTIONS 1. Read and understand these instructions before The FIRST FIRE in your stove is part of the paint operating this appliance. curing process. To ensure that the paint is properly cured, it is recommended that you burn your fireplace 2.
  • Page 45: Battery Backup

    operating instructions BATTERY BACKUP To operate the stove during a power outage or when power is not available see the following steps. 2 Philllips head screws Diagram 1 Battery door removed 1. Open up front access door. Remove 2 Phillips head screws to remove cover plate.
  • Page 46: Normal Operating Sounds Of Gas Appliances

    installation NORMAL OPERATING SOUNDS OF AUTOMATIC GAS APPLIANCES CONVECTION FAN CAUTION: OPERATION ANY SAFETY SCREEN OR GUARD It is possible that you will hear some sounds from REMOVED FOR SERVICING AN your gas appliance. This is perfectly normal due to The fan operates on this appliance with the remote APPLIANCE MUST BE REPLACED the fact that there are various gauges and types...
  • Page 47: Removing The Valve Assembly

    maintenance REMOVING THE VALVE ASSEMBLY 1. Shut off gas. 4. Remove valve cover plate by removing two (2) Phillips head screws. 2. Disconnect power source to the stove. 3. Remove front door by opening it up, then slide the access panel to the left and pull out.
  • Page 48 maintenance 7. Remove door by removing Phillips head screw on the left bottom 10. Remove rear deflector by removing one (1) Phillips head screw. corner of door (see image). Then remove the four (4) 3/8" hex bolts With the rear log deflector removed, this will allow you to remove holding the glass.
  • Page 49 maintenance 13. Disconnect the blower power wires from the IFC board. Disconnect 16. Disconnect the stepper motor from the IFC board located at X6 on red from white wire and black from black wire as shown below. the IFC board. 17.
  • Page 50: Removing The Valve Only

    maintenance Remove Valve only 1. Remove pilot nut with 11mm (7/16”) wrench (Diagram 1). Then remove burner supply tube from 90 degree brass fitting on valve with 15mm (5/8”) wrench (Diagram 2). Once the supply tube has been removed from the 90 degree brass fitting remove the 90 degree brass fitting from the valve with a 17mm (11/16”) wrench (Diagram 3).
  • Page 51: Main Assembly

    parts list MAIN ASSEMBLY Part # Description 493-005 Safety Screen 494-941 Small Door - Black 494-943 Small Door - Nickel Accent 490-548 Small Glass/includes Gasket 936-240 Glass Gasket (1/8") (sold per foot) - 4 feet required 494-754 Door Handle Assembly 490-028 Glass Frame Door Handle...
  • Page 52: Burner Assembly & Log Set

    parts list BURNER ASSEMBLY & LOG SET Part # Description 494-774/P Valve Assembly - S.I.T. - Nat. Gas 494-776/P Valve Assembly - S.I.T. - Propane 911-084 SIT Valve - NG 910-085 SIT Valve - LP 911-187 Remote Battery Box 911-286 Remote Battery Box Cover 911-284 Pilot Assy IPI NG 2 Flame...
  • Page 53: Base Options

    parts list BASE OPTIONS Part # Description Part # Description 494-921 Complete Floor Shield 494-926 Pedestal Assembly 948-223 Regency ® Logo 948-223 Regency ® Logo 102. 904-257 Magnetic Catch (Large) 102. 904-257 Magnetic Catch (Large) 103. 11" Pedestal Hinge 103. 11"...
  • Page 54: Warranty

    warranty Limited Lifetime Warranty FPI Fireplace Products International Ltd. (for Canadian customers) and Fireplace Products U.S., Inc. (for U.S. customers) (collectively referred to herein as “FPI”) extends this Limited Lifetime Warranty to the original purchaser of this appliance provided the product remains in the original place of installation. The items covered by this limited warranty and the period of such coverage is set forth in the table below.
  • Page 55 warranty At all times FPI reserves the right to inspect reported complaints on location in the field claimed to be defective prior to processing or authorizing of any claim. Failure to allow this upon request will void the warranty. All warranty claims must be submitted by the dealer servicing the claim, including a copy of the Bill of Sale (proof of purchase by you).
  • Page 56 warranty Limitations of Liability: The original purchaser’s exclusive remedy under this warranty, and FPI’s sole obligation under this warranty, express or implied, in contract or in tort, shall be limited to replacement, repair, or refund, as outlined above. IN NO EVENT WILL FPI BE LIABLE UNDER THIS WARRANTY FOR ANY INCIDENTAL OR CONSEQUENTIAL COMMERCIAL DAMAGES OR DAMAGES TO PROPERTY.
  • Page 57 warranty Product Registration and Customer Support: Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and marketing of hearth products. To provide the best support for your product, we request that you complete a product registration form found on our Web Site under Customer Care within ninety (90) days of purchase.
  • Page 58 warranty Regency CLASSIC™ C34E-11 Direct Vent Freestanding Gas Stove ®...
  • Page 59 Regency CLASSIC™ C34E-11 Direct Vent Freestanding Gas Stove ®...
  • Page 60 Installer: Please complete the following information Dealer Name & Address: ______________________________________________ ___________________________________________________________________ Installer: ___________________________________________________________ Phone #: ___________________________________________________________ Date Installed: ______________________________________________________ Serial No.: __________________________________________________________ C34 Video Printed in Canada Regency and Classic are trademarks of FPI Fireplace Products International Ltd. © Copyright 2019, FPI Fireplace Products International Ltd. All rights reserved.

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