Do you have a question about the FireGenie FG37-NG and is the answer not in the manual?
Questions and answers
Pasquale DiFilippo
May 21, 2025
When I try to go from pilot position to the on position the pilot light goes out I even tried to hold nob down for 5 minutes still goes out going from pilot to on I was having issues before this started the fire would not come on again until cooled down after turning it off and if I tapped the bottom of fire place it would come on
2 comments:
Mr. Anderson
May 24, 2025
The pilot light on the Regency Fireplace Products FireGenie FG37-NG could go out when switching from "pilot" to "on" due to improper vent restrictor settings or issues with the airflow. If the vent is too restricted, it can cause poor combustion or backdraft, leading to the pilot flame being extinguished. Adjusting the vent restrictor plate to ensure proper airflow may resolve the issue.
This answer is automatically generated
Pasquale
May 31, 2025
@Mr. Anderson The plumber replaced the thermocouple and the thermopile now the pilot stays on but still have an issue
When I turn off the switch on while heater is hot the flames won’t come back on until heater cools down
Pasquale DiFilippo
June 1, 2025
The plumber replaced the thermocouple and the thermopile now the pilot stays on but still have an issue
When I turn off the switch on while heater is hot the flames won’t come back on until heater cools down It’s a Genie F37N free standing fire place
1 comments:
Mr. Anderson
June 1, 2025
If the flames do not come back on in the Regency Fireplace Products FireGenie FG37-NG after turning off the switch while the heater is hot, it could be due to the safety system or thermal sensor preventing immediate reignition. The unit may require a cool-down period before it can restart.
This answer is automatically generated
Related Manuals for Regency Fireplace Products FireGenie FG37-NG
Summary of Contents for Regency Fireplace Products FireGenie FG37-NG
Page 1
All manuals and user guides at all-guides.com Owners & Installation Freestanding Gas Stove Models: FG37-NG FG37-LPG PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE Your unit should be serviced annually by an authorised service person.
All manuals and user guides at all-guides.com Congratulations! You are the owner of a state-of-the-art Regency Rear Flued Room Sealed Freestanding Gas Stove by FPI Fireplace Products International. The Regency Gas Series of hand crafted appliances has been designed to provide you with all the warmth and charm of a woodstove, at the flick of a switch.
All manuals and user guides at all-guides.com TABLE OF CONTENTS Page Page Specifications diagram ..........2 Data Plate ..............4 Operating Instructions ..........19 Lighting Procedure ............ 19 Resetting the Unit ............. 19 Shutdown Procedure ..........19 Specifications ............. 5 First Fire ..............
All manuals and user guides at all-guides.com INSTALLATION IMPORTANT: SAVE THESE INSTRUCTIONS GENERAL SAFETY INFORMATION Note: Failure to follow the instructions could cause a malfunction of the heater which could result in death, serious bodily injury, and/or prop- erty damage. Failure to follow these instructions may also void your fire insurance and/or warranty.
All manuals and user guides at all-guides.com INSTALLATION LOCATING YOUR REGENCY GAS STOVE FG37-NG & FG37-LPG Clearances INSTALLATION FG37-NG & FG37-LPG CHECKLIST Reference Dimensions operation fully explained to customer. CLEARANCES TO COMBUSTIBLES This includes: COMBUSTION AND The farthest distance is correct if the two clearances VENTILATION AIR do not coincide.
All manuals and user guides at all-guides.com INSTALLATION FLUING FLUING INSTALLATION PRECAUTIONS IMPORTANT SAFETY PRECAUTIONS FOR THE INSTALLER PLANNING YOUR FLUING INSTALLATION See page 7 for Exterior Flue Termination requirements.
All manuals and user guides at all-guides.com INSTALLATION FLUING ARRANGEMENTS - VERTICAL TERMINATIONS FOR BOTH RESIDENTIAL & MANUFACTURED HOMES/MOBILE HOMES The shaded area in the diagram shows the allowable vertical The shaded areas in the two diagrams below show all allowable terminations installed in a masonry chimney.
All manuals and user guides at all-guides.com INSTALLATION RESIDENTIAL AND MANUFACTURED HOMES/ MOBILE HOMES INSTALLATIONS Note: These are the minimum pieces required. Other parts may be required for your particular installation. Minimum components for a Horizontal Installation: Optional Components: HORIZONTAL INSTALLATIONS c) Snorkel Terminations: Diagram 1 Note:...
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All manuals and user guides at all-guides.com INSTALLATION NOTE: For Snorkel terminations in ABOVE grade installations, follow national or local code requirements. Below Grade Snorkel Installation Diagram 5 Hint: Apply sealant to female end. IMPORTANT: When connecting the pipe to the Riser Vent, apply Mill-Pac to the inner pipe on the Riser Vent Terminal, around the bead.
All manuals and user guides at all-guides.com INSTALLATION VERTICAL TERMINATION WITH GAS CONNECTION CO-LINEAR FLEX SYSTEM THE APPLIANCE MUST NOT BE CONNECTED TO A CHIMNEY FLUE SERVING A SEPARATE SOLID FUEL BURNING APPLIANCE. keep the flexible liner as straight as possible Important: Always check for gas leaks with a soap and water solution or gas leak detector.
All manuals and user guides at all-guides.com INSTALLATION Conversion Kit for NG to LPG Model #516-969 Antenna Control Box Cover Pilot Pilot Pilot Orifice Assembly Extrusion Tube Jumper Location Jumper Burner Orifice Pilot Tube...
Page 14
All manuals and user guides at all-guides.com INSTALLATION Adjusting the Outlet Pressure Maximum pressure: NOTE: Minimum pressure: NOTE: Cable Electric Modulator WARNING:...
All manuals and user guides at all-guides.com INSTALLATION AERATION LOG SET ADJUSTMENT INSTALLATION Read the instructions below carefully and refer to the diagrams. If logs are broken do not use the unit until they are A)02-65 replaced. Broken logs can interfere with 10mm open the pilot operation.
All manuals and user guides at all-guides.com INSTALLATION DOOR INSTALLATION (Packaged Separately) G)02-48 A)02-65 A)02-65 D)02-46 B)02-56 E)02-45 C)02-44 Notch Cutout Diagram 1 G)02-48 E)02-45 E)02-45 Side View Bracket The bottom right edge of Log G)02-48 must sit snugly against the bracket Diagram 2 A)02-65 B)02-56...
All manuals and user guides at all-guides.com INSTALLATION GAS PIPE PRESSURE LOUVRE TESTING INSTALLATION Note: To properly check gas pressure, both inlet and manifold pressures should be checked using the valve pressure ports on the valve. Note: Screw should be snug, but do not over tighten...
All manuals and user guides at all-guides.com INSTALLATION OPTIONAL FINAL CHECK REMOTE CONTROL CAUTION Any alteration to the product that causes sooting or carboning that results in dam- age to the exterior facia is not the respon- sibility of the manufacturer. WIRING...
All manuals and user guides at all-guides.com OPERATING INSTRUCTIONS OPERATING RESETTING FAN OPERATION INSTRUCTIONS THE UNIT SHUTDOWN Control Panel INSTRUCTIONS LIGHTING FIRST FIRE INSTRUCTIONS FIRST FIRE ADJUSTING FLAME HEIGHT NOTE: NOTE:...
All manuals and user guides at all-guides.com OPERATING INSTRUCTIONS SUMMARY OF NORMAL OPERATING PILOT ADJUSTMENT CONTROLS SOUNDS OF GAS APPLIANCES On/Off Button: nor- mal operating sounds NOTE: If you have an incorrect flame Flame: pattern, contact your Regency dealer for Increase - further instructions.
All manuals and user guides at all-guides.com OPERATING INSTRUCTIONS COPY OF THE LIGHTING PLATE INSTRUCTIONS A ) BEFORE LIGHTING smell all around the appliance B) Do not use this appliance if any part has been area for gas. Be sure to smell next to the floor under water.
All manuals and user guides at all-guides.com MAINTENANCE LATCH ADJUSTMENT Do not remove the nuts under- neath the retainers. Note: Center glass retainers are glued to center glass. LOG REPLACEMENT Note: Improper positioning of logs may create carbon build-up and will al- The glass must have ter the units performance which gasketing around it.
All manuals and user guides at all-guides.com MAINTENANCE FAN MAINTENANCE Hint for pushing fan down onto pins - rub a bit NOTE: the unit of dish soap on the grommet so it will slide MUST NOT be operated without the fan more easily onto the pin.
All manuals and user guides at all-guides.com MAINTENANCE REMOVING VALVE TRAY NOTE: Always shut off the gas and dis- connect the power supply before removing the valve. Ground 5 Pin Wire Molex Connector Manual Switch Reset Cables Cable...
All manuals and user guides at all-guides.com PARTS LIST ELECTRONIC COMPONENTS PARTS LIST 910-915 910-082 910-089 910-088 910-912 910-084 910-526 910-080 910-906 910-083 910-514 910-521, 910-522, 910-523 910-916 Fan Resistor Intermittent Pilot Direct Spark Ignitor Flame Cable Spark Cable Control Box Manual Control Valve Control Box Cable...
All manuals and user guides at all-guides.com WARRANTY This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim. It does not cover installation and operational related problems such as over- firing, downdrafts or spillage caused by environmental con- ditions, nearby trees, buildings, hilltops, mountains, inade- quate flueing or ventilation, excessive offsets, negative air pressures caused by insufficient make up air, mechanical...
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Do you have a question about the FireGenie FG37-NG and is the answer not in the manual?
Questions and answers
When I try to go from pilot position to the on position the pilot light goes out I even tried to hold nob down for 5 minutes still goes out going from pilot to on I was having issues before this started the fire would not come on again until cooled down after turning it off and if I tapped the bottom of fire place it would come on
The pilot light on the Regency Fireplace Products FireGenie FG37-NG could go out when switching from "pilot" to "on" due to improper vent restrictor settings or issues with the airflow. If the vent is too restricted, it can cause poor combustion or backdraft, leading to the pilot flame being extinguished. Adjusting the vent restrictor plate to ensure proper airflow may resolve the issue.
This answer is automatically generated
@Mr. Anderson The plumber replaced the thermocouple and the thermopile now the pilot stays on but still have an issue When I turn off the switch on while heater is hot the flames won’t come back on until heater cools down
The plumber replaced the thermocouple and the thermopile now the pilot stays on but still have an issue When I turn off the switch on while heater is hot the flames won’t come back on until heater cools down It’s a Genie F37N free standing fire place
If the flames do not come back on in the Regency Fireplace Products FireGenie FG37-NG after turning off the switch while the heater is hot, it could be due to the safety system or thermal sensor preventing immediate reignition. The unit may require a cool-down period before it can restart.
This answer is automatically generated