Net2Phone Max Series Sales Manual page 37

I
Internet
The Internet is the global public computer network, comprised of millions of computers throughout hundreds of countries.
Within the Internet, smaller ISPs connect to regional ISPs that tie into major backbones across the world.
Internet Telephony
Internet Telephony, sometimes referred to as IP Telephony, is the two-way transmission of audio over a packet-switched
(TCP/IP) network. While sometimes used interchangeably with the term VoIP, Internet Telephony normally refers to a
transmission made primarily over the public Internet while VoIP primarily utilizes a private network for transmission.
Intranet
The Intranet is a private network that serves employees of a corporation.
IP (Internet Protocol)
Part of the standard TCP/IP protocol, IP protocol is used to route a message to a different network.
IP Address
An IP address is the address of a computer on a TCP/IP network. Every client and server on the network must have a unique IP
address.
ISDN (Integrated Services Digital Network)
ISDN is an international telecommunications standard for providing digital service to the dial-up telephone network.
ISP (Internet Service Provider)
An ISP is an organization that provides subscriber-based access to the Internet.
IVR (Interactive Voice Response)
IVR is a technology that automates a telephone answering system and allows it to respond to a user with a voice menu. Users
can then make choices, entered through their telephone keypad, which can generate additional responses. IVR technology is
popular in environments such as call centers.
J
Jitter
Jitter refers to fluctuations in transmission delay time. In the case of voice data, conversations are packaged into packets and
transmitted. Individual packets can take different routes through the varied networks that comprise the Internet. When the
time interval for the arrival of the packets is not constant, the timing fluctuations that may occur are referred to as "jitter".
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